WM operates using unfair and predatory billing practices that appear designed to trap customers and…read morepunish them for trying to leave. Over five years, our commercial dumpster service increased from $78.76/month to $181.48 for the exact same service, while reliability declined. We dealt with missed pickups, repeated billing errors (including being charged for another business's container despite photo evidence), and hours lost to ineffective customer service. They even locked us into a contract renewal that we were unaware of and were forced to stick with WM for longer than we wanted even before this recent termination. When WM issued a price increase that required consent, we exercised our contractual right to terminate. WM then delayed removing their container for over seven weeks, despite their own contract requiring removal within days. During that delay, they continued billing, added late fees, and issued a "final" invoice including a $325 removal fee plus surcharges. WM claims container removal is an "additional service." It is not. Removal after termination is their contractual obligation. These charges only exist because WM failed to act on time. Their responses were boilerplate and refused to address missed deadlines or post-termination billing. This appears to be a systemic, bad-faith business model. Strongly recommend using smaller, local providers instead. They are more transparent, more affordable, and far more ethical.

The Comcast of trash service, WM silently and without warning raises bills every cycle. Not just…read moreby little amounts but exponential amounts. My bill tripled, and I was paying more than 3x the amount of any other local service. Then, you have to do the song and dance of calling to cancel, and then magically they can match the other guys prices? Surely that means your "rate increase" was unnecessary and just penalizing your loyal customers! } The service is paid in advance, but by the time you get your bill with your SURPRISE! rate increase, you can cancel long before it comes due but they'll charge you anyway. Just got my account debited even though ten days ago I cancelled autopay, deleted my payment information, cancelled my account and my bins have already long since been picked up. Now I get to sit on hold for ages while they try to "figure it out". THERE"S NOTHIGN TO FIGURE OUT JUST GIVE THE MONEY BACK

I was unable to contact them, either by email or telephone (their phone mailbox is full). Maybe…read morethey no longer in business?

From the owner: Rocky Mountain Utility Locating is a Colorado based company that specializes in private underground…read moreutility locating. We have been in the utility industry for sixteen years and have worked closely with civil engineers, contractors, property owners and utility companies to locate existing underground facilities. We take pride in our work and go the extra mile to provide our clients with the most accurate and detailed locate. We spend time upfront to research the existing utilities and gather data from utility owners. This combined with our precision and attention to detail onsite provides you with the most accurate picture of what lies beneath the surface. Our methods will save you money and avoids potential conflicts down the road. Give us a call and we would be happy to discuss your project with you and provide you with details on our deliverables.

I can't NOT recommend this company enough. Their solar inverter failed after just 3 years (into a…read more10 yr warranty) and it has been 2.5 months since I contacted them for a replacement and they STILL cannot say when we will receive a replacement. I strongly recommend you against using their products!

Fort Collins is a 10/10 for me. This is place I've visited almost every year since being a kid, and…read moreit continues to pull me towards it. Not only is this town big on their breweries (there are seriously so many unique, tasty ones here! Tour them! Try them all!), they have a ton of places for outdoor adventures. Horsetooth Reservoir is RIGHT there, and throughout the entire town there are separate trails that cross with other trails. My personal favorite is the Spring Creek Trail. Perfect for bike riding, running, or walking. There are volleyball and tennis courts along the trail, along with picnic spots, grills, community centers. If I lived here, I'd be biking everywhere. You could easily never need a car here. There are also very close options for river rafting, and kayaking (Which we've done in previous visits). Fort Collins has a perfect small-college-town vibe, and I would have LOVED to go to CSU. The downtown area is so walkable, and the food is amazing, the cafes are adorable, the art is fun. As soon as you set foot in FoCo, you can feel how much locals love their town. This place is an utter gem, and so close to my heart.

We used to go to Fort Collins on a monthly basis we're from Colorado Springs and we used to drive…read moreup there to eat and take in the shopping but we stopped last time we went up there we counted 15 different handicap spots that were taken up from non-handicaps running in somewhere we told the police about it but they didn't do anything about it so so much for local police helping out the tourism we will never be back I was I'm handicapped and I had to end up walking so much farther extra because of the police were zero help

What a wonderful surprise. I had a day to spend exploring Fort Collins…read more The Avery House is a great way to step back in history and learn about the people and families that came before us. The lovely ladies that guide you room by room through the house know the history and have great stories to tell. The architecture of the house is very interesting and the fact that the original details and furnishings are still there is incredible.

I went with a friend to visit Avery House earlier this week. We initially assumed it was going to…read morebe a short interlude in between other Fort Collins attractions, but it turned out to be one of the highlights of our trips! The house itself is stunning; having been beautifully restored to Victorian splendour, it's charmingly reflective of the way its former residents would have lived. But it's the docents who are the real stars here - they're a group of incredibly passionate, lovely people who take every group of visitors around to introduce them personally to both Avery House, and the history of Fort Collins as a city. We especially enjoyed being able to explore and ask questions about all the small details in the house, from the furnishings to the lifestyles and stories behind every item. I would absolutely recommend it to anyone living in, visiting or passing through Fort Collins for how it lets you take a great look at one of the most interesting portions of the city's past.

Recently, I was traveling and I got back to my place with a DELINQUENT notice on the door…read more Yes, after missing ONE SINGLE PAYMENT they act like you haven't paid in 6 months! I really wish they would run this place like a proper utility and stop going absolutely nuts if you miss a single payment! Chill out - we're not running out of the country with your $50 if we miss a single freaking bill!

I wish I had the ability to go with a different company. Their systems and processes are outdated,…read morenot communicated well, and borderline price-gouging. There is one login to view your bill, another login to pay your bill, you cannot schedule in advance, and you cannot pay by credit card. I recently experienced bank fraud about a week before my bill was due. I was current, owing roughly $60. I ignored it, thinking 'I'll just pay it with my next bill.' Turns out, they had moved my next bill's due date up 2 weeks without notifying me. So, next thing I know, I have a delinquent notice on my door and they have assessed me $20. I was 21 days late at this point and being charged a 30% late fee. I talked with 3 employees, none of whom seemed the late fee was excessive given the days late and balance. Nor did they think they had any way to notify individuals that their due date was moved up.

While I appreciate the Rush reference, it had nothing to do with my overall experience…read more After a clog I couldn't clear or snake myself, I had them out to look and they quickly determined it was a grease clog and needed a different method to clear. We scheduled the work, they came and did it at the price quoted, and were super friendly. Presto, problem sorted. After a couple of poor experiences in the past with other Fly by Night plumbers who were Nobody's Hero, it was nice to have it done quickly with a professional crew. Thanks for everything -- highly recommend.

Super appreciated Chris the electrician helping us troubleshoot our electrical issue today…read more Professional and ver efficient, highly recommend!

We've done multiple projects with the Barnes team- too many to count over the DECADES we've worked…read morewith them. In EVERY case they have bent over backwards to accommodate us. A more straight forward, honest business you won't find. Forget trying to shop around. Don't waste your time. Go with these guys. You won't regret it. They are absolutely amazing to work with! I'd give them six stars if I could!!!

Front Range Excavation back filled a retaining wal, leveled a lot and hauled away a large pile of…read moretree branches and stumps. They performed the job in a timely professional mannor. I appreciated their up front pricing and quality of work. I would happily recommend them to anyone needing excavation work.