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    Schottenstein E J Property Management

    1.0 (1 review)

    Services - Schottenstein E J Property Management

    Property management

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    9 years ago

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    7rent.com

    7rent.com

    (5 reviews)

    Victorian Village

    We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

    The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

    Ardent Property Mangement

    Ardent Property Mangement

    (14 reviews)

    We leased from one manager and never got any of our complaints handled. They kept stating we didn't…read morepay rent and had to keep producing canceled checks then they would say it was a different month so we would have to produce that they never was organized the lot was always disgusting filthy dog crap everywhere. There was a dead raccoon that laid beside our house until it deteriorated even though I put calls in and also a maintenance request. Bear cans laying everywhere balloons in the yard then when we moved out they charged us $1800 on top of our deposit and there was nothing we could do about it and it was ridiculous we only lived there a year. Don't lease from them.

    My wife and I lived at the Sawmill Ravine properties just over a year. We're quiet people (well at…read moreleast my wife is). We keep to ourselves. We're good to our neighbors. We keep common spaces nice. My wife spent her own time looking for lost pets (and with some success). We donated our old cat carrier to the complex for other lost kittens. The above is to say that we weren't problematic residents. We did our best to live simple in our apartment community. The folks working in the office were kind. They assured us that we could make our house a home. They encouraged us to decorate: hang pictures, TVs, etc. They didn't warn us about the Bethel road drag racers that would wake us up in the middle of the night. They sold us on the idea that we could live, cause normal wear and tear, and expect no surprises at the end. I feel naive. My wife and I excitedly got a puppy after a few months of living there. He's an absolute treat. Like all puppies, he had a few accidents as a baby. He liked to pick at the seams of the carpet, digging with his paws. I knew that I'd be paying for carpet replacement and made peace with that. He's now a fine young man, and caused no further damage. We always picked up his poop - something that select other dog owners didn't have the stomach for. We started looking at houses after notice of a significant rent increase. We had just seen a place that we really liked, so the deal was sealed. We made an offer, purchased a home, and informed Sawmill of our intent to leave. When we moved out, we didn't leave anything behind. We swept and mopped. We dusted. I struggled to get our grill off of the back patio (I lost the key). We vacuumed, despite the need for replacement. We pulled all the fasteners from the walls. We didn't paint, as the complex uses a gray color that would require a color match. We turned in our keys and made our way to our new home (we love it!). I'm writing this review weeks later, having just received a final bill from Ardent. Never did I imagine that it would request such an amount. The charges include hundreds of dollars for paint. Among the items were: the count of nails holes from hanging photos and art, discoloration of baseboard, adhesive damage on a bedroom window sill (caulking?), and splatter on the kitchen wall. We didn't take an awl to scratch or damage any caulking. We live gentle. The oven is flat against a wall in the kitchen. Splatter is inevitable if you cook in the home. They need backsplashes. The pictures that they took of the "damage" were as mild as you can imagine. Next they cited a cleaning charge, with nothing extravagant. It appears (tough to decipher handwriting on the invoice) that they are charging for a lightbulb or two? This was followed by the carpet (I have no problem with this charge.), a fridge cleaning charge, a final water bill (again, no issue here). Surprised by the bill I tried to log into the renter portal to review the lease, a statement of billing, and to find a detailed itemization of the charges (materials/labor hours). It turns out that they lock you out of your account the moment you dare to move out (Spoooky!). Next, I called the office for the same documentation. I was told by the agent that they would send it to me. They didn't. Days later, I called again. This agent told me that they would not send me anything due to my outstanding balance and that I should have saved copies of everything before I moved out. In my opinion, this policy is predatory. I want to see what I've paid for, review the agreements, and have further detail of the new billing, so that I can protect myself and ensure that the charges are sensible. It appears as if the property management group wants to keep renters from becoming emboldened enough to challenge them. What is the purpose of pet fees and pet deposits if they aren't to be applied to the additional maintenance driven by the pets themselves? Why the false narrative that you can make the apartment a home? Why can't I access transactional details because I have an outstanding balance (I just got the notice)? Why does the rent go up when it seems to me that the complex is already raking it in? I think the last question may be part of a wider issue plaguing the renting class in our metropolitans. Comparative pricing empowers the larger landlords to raise the rent, justified by overheads or not. It's a vicious cycle. In my opinion, it's greedy. So, if you drove past the apartments at Sawmill Ravine today and thought to yourself, "I might like to live there... It looks nice.", my recommendation would be to keep driving. Make the next right onto riverside drive, and keep your eyes open for a sign advertising another set of townhomes. Hopefully they're managed by a smaller, less corporate establishment that has their thoughts set on more than the bottom line.

    Real Property Management - This is what my family and I look like now due to the carelessness of this company.

    Real Property Management

    (11 reviews)

    Well, they aren' t the worse property management company in the entire world…read more Dislikes: 1) $300 termination fee if you dont want there services any longer 2) If they take 6 months to fill your beautiful house, it doesnt matter, they charge for all those empty months... 3) If they take an inordinate amount of time because a) the contractor takes 3 weeks to schedule a turnover b) They don't return possible renter's phone calls c) They don't list your property for advertising until 1.5 months into the contract, IT COSTS $300 to terminate 4) If you have to CC the office managers in order to get any communication, you can't just leave their company to find someone better, you have to pay $300. 5) The contractor likes to all of a sudden change the work order you approve to cheaper materials, less labor for the same price...yeah...you heard me. When challenged, they back down (I rehab houses so I know the labor involved), but the fact that they do that is amazing low down. Likes 1) When they actually ANSWER the phones, they are helpful 2) When they actually return tenant's phone calls, they do show the property rather well (3 tenants a week...too bad I had to wait 4 months for this level of effort. However, before I had all the issues, I did not google this company. If I had googled them, I would have known that they are so bad they have had a news article written about them. http://www.bizjournals.c... If I would have read that article, I wouldnt have even bothered *sigh* my fault for not doing my proper research. At this moment, the house has been rented, but I am considering of just paying the $300 to get a better company in place...or, I can just keep CCing the office managers on EVERY EMAIL to ensure I get communication. I will say since I have been CCing the managers, the customer service and my house getting rented out has been a smoother process, so you have to do what you have to do, I guess. But, the workers on the ground are not good at all. One girl on the phone didnt even want to give me the contact info for the manager. If not for them, I would have broke the contract and reported them to every entity I could.

    Bottom line: Call Berkshire Hathaway instead…read more Details: I have waited until I could compare RPM to another company before placing this review. They are as bad as the other reviews suggest, particularly in placing tenants (in both timeliness and appropriateness). In working with RPM, I experienced the longest wait in tenant placement (6 months), having the most damaging tenants, and the most costly results, that I have experienced in the 10 years of renting homes. I have switched to Berkshire Hathaway, and the difference is astounding. Tenants were placed within 1 month of vacancy and everything has been working smoothly since that time.

    Schottenstein E J Property Management - propertymgmt - Updated June 2026

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