It has been months and they still have not resolved the rat infestation in my home. Disgusting .. They now have code violations and still refuse to fix the issue. They are refusing to let me out of my lease Without paying a 2 month penalty almost 5k. Anyone know a good lawyer? read more

I would highly reccomend RL property management. Their response time to my requests has been a breath of fresh air. I hated when my previous manager took days to get back to me, so having RL being so responsive is great. if you own property in the Columbus area, this is the company you want to manage your rentals. read more

Peter Lohmann is national thought leader in property management. Not only does he run a well-oiled property management company, he raises the sophistication and service standards across the industry. RL charges no leasing fee. This element of their service underscores their rare commitment to aligning their financial incentives with their clients best interests. They only win when you win. They don't make more money churning tenants through your property. Peter has my trust. I can recommend RO without hesitation. read more

They nickel and dime the owners, and this year they added several new fees. They have lost my trust

One star is too many stars to rate this horrible example of a property management. They do not care about the safety of their residents. They allow homeless people to stay on their properties. They do not fix anything, make the tenants do their own maintenance. Do not be fooled by the false good reviews. Complaints do not get responses. Do not lease from these scam apartment managers. read more

Do not rent from them. They will rent you a property they have no intention of fixing quickly. We rented a property that did not have fully functioning water, which they knew before we moved in and did not fix, and almost a month later still have not fixed. They will seem attentive when they want you to sign a lease then ghost you. read more

Save your $100 application fee if you have a bankruptcy. They will not consider a cosigner either. And VERY unwilling to think outside the box to get you into the rental. I filed bankruptcy 60 days ago and prior to that never missed a payment on ANYTHING and I have all the receipts and lawyer letter. I have outstanding employment and income. NO EVICTIONS! They could care less. Hoping that it's not to the color of my skin. read more

I applied for a house through company on Monday and they said it take 2-3 days for the application to be processed. now it is Friday and I told that women called Liz about limited time due to scholl start and my need to take the application seriously and managed in timely mannar. unfurtuntely, I paid 200 $ application fees for my wife and I then no one ever called to update me about my applucation. I called 100 times but Liz never answered. she is alway not available. I assume manatnence issues will be managed the same. I end up appling for another realtor who proceesed my application withing 3 hours and I only paid 35$ application fee to zillow. 200$ was paid to RL property management for doing nothing. Fraud companey. They are collection too kuch money from many people who apply before they approve any application as long as more people apply read more

RL Property Managment - Property Management Near Me - Columbus, Ohio

They do an amazing job managing my portfolio. With their expertise and commitment to this industry they have exceeded my expectations!

Very unorganized and no help at all. Their property has bugs and instead of letting new tenants know they allow them to sign the lease and move in. They charge you for things left by them before your move in and when you bring awareness to it they try arguing you down, then when you ask for before move in photos as proof, that they suggested and said they had they don't give it and simply stop responding. I would never recommend renting from this company. They're scammers who take advantage of their tenants. And would recommend doing your research on the company BEFORE dealing with them. read more

I have multiple new build Single Family managed by RLPM. I chose this company because of online review. So far it had been around 1 year of my experience. BAD Experience: 1. RLPM does not let you use the builder warranty to cover for 1-2 years of thing which can go wrong rather RLPM will use their own maintenance team to repair and charge. I have lost thousands of dollars in maintenance payment which otherwise would have got covered free under builder warranty. They have this in their agreement. They explain it is very time consuming to work with outside warranty but that is not true. I have called builder warranty and they were ready to fix the stuff next day, easy turn around time with builder warranty. They will not even let you work out with builder warranty and tenant without them spending anytime. 2. They will not even inform you about any major repair and cost under their limit which is pretty high $750.00 and you will get shock after the fact in your statement 3. Very reluctant to have any appt made with tenant for any external party visit to inspect the house or for any other reason. 4. For one of my property they signed the lease with tenant with me paying for utilities which was a clear mistake. Now I am paying for what tenant should have been paying. They acknowledge the mistake and credited one month of property management a a good gesture but at the end I ended up losing money every month much more than one month of management credit. 5. These are all un-usual for me compare to other property management company I have worked with. Good Experience: Quick email communication and and quick explanation/resolution for any issues. Easy to reach and nice people to talk to. relatively low/flat management fee and no leasing fee read more

Possibly the Greediest Slumlords in Columbus. I strongly discourage renting from them or entrusting them to manage a property that you actually care about. I unexpectedly became an RLPMG tenant due to a recent property acquisition of theirs from my previous landlord. The previous landlord was fair, kind, and responsive, RLPMG is the exact opposite. THEY INCREASED MY RENT DURING THE PANDEMIC BY $200!!! although they have not made any improvements to the property or offered any new amenities or services. The leases that they want existing tenants to sign are disgustingly greedy. The new lease sets automatic rent increases that are higher than the annual rate of inflation, and they require tenants to purchase an insurance policy for the building with large payout terms greater than that of rental insurance for personal property only, yet they demand to be released from any liability for damages and harm that may occur on the property. There has been an ongoing roof leak issue that has caused significant water damage throughout my unit. I have personally made four RLPMG employees aware of this and two of them have seen the damages in person, yet after several months, no action has been taken and I'm only encouraged to submit another maintenance request. According to their leases, they also demand to be released from any liability for harm resulting from mold/mildew exposure...Interesting. RLPMG also requires their tenants to simultaneously be skilled appliance technicians, plumbers, electricians, and HVAC technicians, as their lease releases them from nearly all regular property maintenance with the exception of changing air filters, which they charge their tenants for. I only recommend leasing from them if you enjoy all of the cons of home ownership without actually owning a home. read more

RL Property Managment - Water damage that RLPMG refuses to fix even though they have chosen to increase my rent by $200 for no reason - Property Management Near Me - Columbus, Ohio

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This Columbus Property Management Company has the best systems and processes in Central Ohio. RL has managed property for me and they have done a stellar job. I have had other companies manage property for me but they don't hold a candle to RL Property Management. These guys care about getting it right and focus and re-focus their efforts to make sure that my property is in good shape and staying that way. I can sleep at night because I know someone is looking after my apartments with a similar vigor that I would but it isn't me. Aside from making sure I get the best return, They also care about making the properties as safe and nice as possible for the tenants - it's my experience that tenants love their involvement in the renting process and they feel like they have a partner. As a real estate agent who deals with investors in Columbus area real estate, I always recommend RL to my clients. read more

They are horrible. During the time we lived in the apartment they managed there was trash all over, roosters crowing, and people parking illegally in the driveway. There was zero insulation and holes in the basement, and gaps in the doors that allowed cold air in - our utility bill was $800 for a month! add to that the plumbing failed and it leaked raw sewage into the basement. They refused to handle it timely and adequately. The dampness and odor was terrible. We took them to court. After 120+ days we had to move out b/c it was too much to deal with working with RL. They kept our full $1099 security deposit and asked for more - total charge is $1483.00 for "damages" $8 to remove nails; $25 to spackle $162 to paint; $11 to remove marks on wall - this for each room - LR, Kitchen, 2 bedrooms, bath, hallway, and "laundry room" which was just the back entry PLUS - get this! $35 to repaint window trim; $49 for plaster/drywall repair; $36 for living room blinds; $117 to re-caulk bathtub - We have NEVER not gotten back our full deposit. The actions of this company are clearly in retaliation of our breaking the lease. If you want a fair deal and responsive management steer clear of RL Property Mgmt. read more

RL Property Managment - Property Management Near Me - Columbus, Ohio

I bought a condo in 2015, had it ready to sell but decided to rent it with RL Property Management. First tenant rented from Nov 2015 to March 2019, they smoked driving the neighbors away, slow pay and had to file eviction but they paid. On leaving cost me over $4,000 in damages. Second tenant from May 2019-April 2020, same slow pay and eviction filing, but paid. Luckily it was 2 ladies and double security deposit, still RL estimates damage over $2,000. My contractor is charging me $5200 plus paying over $4000 for new flooring since carpet was destroyed, laminate in kitchen damaged. That's $13,000 in repairs for 4.5 years in a 900 sf condo. My only saving grace is the Columbus real estate market jumped. read more

We have had our ups and downs with them. But they went above and beyond when we didn't have hot water for a few days Amy was great to me kept in contact and everything the whole time. Diana is great to her communication getting back in a timely manner with me over any situation even with this whole covid thing they have went above and beyond I love this house Ive been renting for years :) read more

Three years ago I gave a glowing review of RL. They had 4 properties to manage and now 400.

There were a couple bits of info they missed giving us upon move in, but they quickly provided us the info we needed once notified and have been super responsive to any questions and concerns. We have only been renting under this company for a couple months, but so far so good! read more

I saw a beautiful two-bedroom home in my price range and I fell in love with it. However, I was shocked to see the statement that "we do not rent to practicing attorneys" on their website. It's just a shame that you'd refuse to rent to people who might be more likely to know their rights than other tenants would. Seems like discrimination to me. Now, because of my future career, I cannot rent from RL Property Management Group and you shouldn't either. To those thinking of renting from RL Property Management Group, I would avoid them like the plague. They're going to take advantage of people who don't fully understand their rights as a tenant. You'd be better off renting from a campus-based landlord at this point. read more

I am new to this and I had a lot of questions for Adam regarding how to manage my properties. He took the time to give his feedback on what would help market. It's apparent he has a vast amount of experience and has saved me a lot of headache over my properties. read more

Horrible service from the office manager Holly. Rude, unprofessional, over charges for services that don't belong to new tenants and won't let you dispute it. Unfair housing practices. Makes you pay overages from previous tenants. Don't communicate well with correspondences and invoices. Won't allow you to talk with Owners or Upper management personnel for complaints of unresolved issues from the front office. After they lock you into your lease, All Customer Service is all downhill. I'll never rent through this company again, and I wouldn't refer them to anyone. Save yourself a lot of headaches and rent through another company. read more

Great to have , always getting back with me pretty quickly in regards to any repairs that are needed.

We were extremely disappointed with this group. We trusted RL to take care of our property when we moved out of state, but found them unresponsive, unreliable, and all around not good at what they are supposed to be doing! Were it not for a helpful neighbor friend, we would not have found out about a city code violation (grass too high) taped to our front door. When we asked them to call us about it they responded AFTER the time frame that we had to amend the violation. I do not recommend this group at all. read more

I was so excited about a rental property from this company that I found on CL. We drove by, approved- texted & called the reply number on the ad to inquire about the house. Received a text reply a couple hours later saying, "Set up a showing at ______ web address." Called, set an appt for 1pm and arrived 12:55pm. Checked out the outside, electric run outside the house supper rigged-up and also illegal. Waited until 1:15 and no one came. When I called the rental company, I was put through an automated system on hold for about 5min and gave up. At 1:20pm left. Thumbs down for wasting my time I can never get back! read more

WORST property management group in Columbus! They never answer their phone and are constantly short-staffed. Approval processes that take 2 days at any other rental agency take a week here, and when you DO finally get approved, they tell you that no one is available to do a walk through and that you can't move in for several additional weeks. Their leases are riddled with fees as well. They expect you to turn on the utilities and drop thousands of dollars off at an office no one is ever at or answer the phone, only to then be told you still can't move in because there is "no one available to do a walk through of the apartment for 2 weeks"! Really? Since they only have a handful of properties posted, this is disgusting and really bad business especially when you tell the leasing rep that you are on a deadline and he tells you move in will be 5 days from the app approval date. Everyone do yourself a favor and rent from one of the thousands of other more responsible agencies in Columbus. read more

This rental company did not fix two leaks in my roof after two written requests. I had water coming into my bedroom and Dining room during heavy rains. After I moved out, they illegally kept $85 of my deposit for guidelines that were not outlined in my lease agreement nor found in RC 5321.05. When I explained this to them and asked for my money back they ignored me. read more

I am a property owner and new to using a property management company. I was very unsure and frankly very apprehensive about using a property management company because I used to rent the properties myself. I met Peter of RL Property Management and I was very impressed with his professionalism and that he was very persnickty in accepting potential owners. I must say I was a little alarmed in reading the one star reviews, but I decided to place my property in their hands. I must say at this point I am happy that I did. My experiences with Peter, Adam and Tiffany have been very positive. They have always returned my phone calls, answered any questions and have been very professional. My property was rented in a timely manner at the price I wanted. They went through the property after I finished the repairs and found a few small additional items they felt were necessary. I appreciate their attention to detail as I like renting my property in the best condition possible. I can not speak from a tenants view point only from an owners perspective. ( A owner who wants to provide quality housing ) This is my first review of RL Property Management company and I will provide updates based on my experiences with this company. I hope this review helps potential owners and tenants. read more

I've had some hard experiences, but I've also rented from several different companies and they do a better job than most. It hasn't been perfect, but they do make a point in taking feedback seriously and trying to improve based on that feedback, which I'm starting to see. Their president/CEO (whatever the official title is) is proactive and sets out to answer your questions himself if necessary. read more

RL managed a property for me for about 2 years. During that time, my rents came in on time, and I really didn't have to think about the property. Their owner's portal (via buildium.com) is solid and allows you keep tabs on income and expenses. For a property management company, these things are 90% of the battle, and I was pleased with all of this. However, there were a few frustrations along the way. For example, when I invited the owner to lunch to discuss future properties (a mutually beneficial scenario), his response was that consulting was $175/hour. When I was selling, I asked if they could meet the home inspector there to let him in and bill me for a service call. They said they do not get involved with the sales process in any way, which meant I had to make a 5 hour round trip to unlock a door. So it wasn't without speed bumps, but overall it was still a decent experience. read more