This place is such gem! A small town hardware store that has nearly every type of bolt, screw,…read morewasher, lag etc that you could need. Also have Stihl equipment and they do a great job repairing equipment. They repaired my power washer for a more than fair price. They might not be the cheapest place but the value they bring is worth every penny. They have my business for life!

I called asking for if they have a part and because the guy did not believe there was no exit hole…read morefor a bolt, the guy said good luck and hung up on me. When I called back, he starts yelling at me.

I have been a long-time customer since 2012. I like the parents who owned this business, but have…read moreretired during pandemic and I was sorry to see them go. They were always warm, friendly & willing to work with me. When their son took over, the son has NO people skills & refused to work with me. He knew I was very angry when he refused to work with me and ignored me when I left. I was looking to buy my second Stihl trimmer. He will NO longer get my business again with this selfish greedy attitude when Husqvarna is offering better prices at Lowes. It's called CUSTOMER SATISFACTION. I didn't get any that day on May 30th 2024. Now, it's time to shop for another Stihl dealer who can do a much better job & offer much better competitive prices. Ciao!

These guys are great!…read more I just had a chainsaw in for a tune up and picked up a part for another chainsaw. Fair prices, friendly people, and lots of knowledgeable help. Just standing in line, you'll learn a lot from the questions they are answering. Apparently the sales area is recently remodeled. It looks great!

Never buy any river rocks or gravel from Phelps. I just bought a ton of 3-5 river rock, and at…read moreleast 25% of it is lumped clay and sand. Rocks are filthy and take gallons of water to wash. Terrible, my neighbor wanted to take it back and dump it there. But I decided to post here and help others. Won't be going there again. If I could give them a negative review, I would have. Also bought topsoil at the same time, and it is even worse - full of sand, dust, and mostly clay.

We frequently shopped at Jenkins and thought we would give Phelps a try but their selection of…read moreannuals and perennials was very limited. I ordered a truck load delivery of topsoil and was appalled by the quality. Full of pebbles and a dust-like quality that hardly resembled soil. I called the owner to express my concerns. He returned my call and said pebbles should be minimal, but that's about all he said. We will not order or buy from him again. Side note: The owner has a "GUNS ARE WELCOME" sign hanging behind the register. While we were checking out, my 7yo asked him why he has the sign hanging since guns usually are not welcome (in our home, that'the case). The owner didn't seem able to answer and just shrugged it off. This a fair question considering that 2nd graders undergo active shooter drills on a regular basis in this country. We miss Jenkins!

I was struggling to figure out how to finish a project in the plumbing aisle for at least 20…read moreminutes. I wish I got the man's name who helped me, but he was able to point me in the right direction and identify what I needed. I always come here for any hardware needs while I'm in the area and he's always the one who writes up my order. He's always very friendly and helpful.

I bought two full sized pine trees which were definitely wilted but figured I could bring them back…read morewith some TLC. The cashier told me I could always return them if not. A week later, they continued to look worse and I decided to bring them back. They were extremely rude and the manager Jesse refused to return or exchange them despite it not mentioning live goods ANYWHERE on their entire return policy. He agreed that it should be on the policy, "but it's just not." They lost me as a customer, and considering that they are within 2 miles of a Lowrs and a Home Depot, I'm sure their days are numbered.

Was looking for a refrigerator for my new house. Happened to stop over shortly before they closed…read moreand hadn't done any research before hand. A female employee quickly came over to assist us and give us information. She rapidly gave us a ton of specs and information on a bunch of the refrigerators. Since I wasn't well versed in the different brands, styles, specs etc, it was a lot of information to take in so quickly. I must have missed something that she said, because after I asked her a question about one of the refrigerators, she looked at my girlfriend, shook her head, rolled her eyes, and said "geeze it's like pulling your hair out with him." I couldn't believe it! What an extremely rude and disgusting comment. I am the customer! You aren't supposed to be insulting the customer. How stupid can you be? So unprofessional and nasty. I was planning on purchasing a lot of things from this highway appliance for my new house, but not after that experience!

Bought a small chest freezer here. What service! Lowes and Home Depot would have me wait 2 weeks…read moreto get the GE freezer that I wanted. Looked at GE website and picked Highway Appliance on the list...called them...talked to Carla....this was a Monday....she said she would have to order it but would have it on Wednesday...and matched the price that I found at a competitor. 48 hr turn around for an item.. Thank you for great service and the calls back to comfirm all details.

Exceptional service. I am grateful for this business and the friendly, thoughtful folks that run…read moreit. I had to remotely select and order a sympathy gift for someone in their local area, and have limited knowledge of houseplants, their meaning, etc. They walked through several expert recommendations with me from prayer plants to prosperity plants, helped me select a pot fitting the occasion and recipient's aesthetic. They also proactively offered to plant it for me, and deliver it to their door directly vs shipping or using a service. They asked if I had a letter to send them include, that they could design into a card to include with the order. They really went above and beyond and took any and all stress out of the process, while my mind was a million other places given the situation. Thank you Ruby Flora, for making this process so much easier on me and for delivering a quality sympathy gift on very short notice. It's clear you really care about your customers, in addition to being the area experts on houseplants.

So excited to have discovered this plant shop in the area!…read more Fun highlights to note: - You can take your plants in there and they can transfer them to a bigger pot for you! - They host fun events in their back room. They have an upcoming one for kids where they can plant their own plant in a fun themed planter. Can't wait to bring the boys back for that! - Huge selection of plants to choose from. You can tell the owners really care about the quality of their product! Can't wait to come back!

This is one of our favorite places to visit because the people who work there are friendly and…read morehelpful--no matter if you have a large or small purchase. We'll take Busy Beaver over the big national box stores 10 out of 10 times.--Glenda & Alan Michaels

always ask if I need help as I walk thru the door, when I tell them what I came for they tell me…read morethe isle to go to or show me where it is.

This hardware store is a gem. They are so helpful . I needed a part for 50+ yr old toilet…read more Made great recommendation and helped me trouble shoot the problem. Also, helpful tips on install. My brother and I rebuilt the toilet . Tank bolts, new gasket ... No leaks. I never thought possible. Thank you !

I've lived in the area for maybe 15 years and until a month ago I finally stopped in this hardware…read morestore. I needed an inch 1.2 PVC T for a pipe work I was doing at home. I didn't feel like driving to Lowes or Home Depot. I called and they said they have it. I stopped and told them what I called about and they had it waiting for me. Cost me $2 and some change. How great is that. This place was something out of a movie. Small hardware store that looks to date back to the early 50's potentially. Nice that these types of places still exist. Everyone was pleasantly nice here.