This place took care of me when it came to fixing my transmission on my RZR turbo S. 100% recommend…read morethis place, very knowledgeable people.

As a business owner of 2 restaurants, run a coaching company & help pastor a church I don't talk…read morereviews lightly. I'm mostly disappointed with the attitude around the service. Dropping my rzr on a Monday & not a thing being done at end of week is one thing, but the wrong order, an attitude & no apology is what bugs me.. I explained 3 different times & what I needed 200 hr service & chase bar. I finally sent my assistant to pick it up & take it directly to another business where it got handled in 2 days. It was supposed to be ready by my birthday. If there was an apology or some business 101 remorse (let me see what we can do) I N would have left it. None. I have many patients & friends that will no longer be using their service. Sad. I won't lower my customer service bar.

Awesome experience with Harrison, man knows his craft. Knowledgeable, interactive and he wasn't…read morepushy. Helped me make a big decision and must say I'm elated with my purchase! Thanks for your expertise Harrison! #Erevo2.0ALLDAY!!

No longer an RC Car hobby store. Now they seem to just work on ATVs…read more I guess not much money in RC anymore.

Called to re spring my dirt bike. Seemed very annoyed with going over what kind of springs they can…read moreget me. Goes from saying he can get a lot of stuff to well it depends on what's available and does not know what he can get me. Wanted me to just drop my bike off knowing I don't live close by. He clearly showed me that he did not want to go over anything with me. This shop isn't customer friendly. So if you are someone that has questions and wants to go over what they recommend or what they can get, don't even bother. They hate working with you and don't care about making sure you are happy with what they recommend and what they can get. A lot of dirt bike shops are like this so if anyone recommends friendly shops with better customer service please let me know. These guys are too busy to talk to you. They want you to just drop your bike off and let them do what they want to your bike. Once I started sensing how annoyed he was that I wanted to know what kind of springs he can get me and what he recommends for my type of riding and riding weight, he hung up on me.

These guys are POC! Could have fixed this problem myself but just didn't have the time to help my…read morebro before a big weekend... to get my bros motorcycle fixed before going out of town so we screwed up and put our trust in these guys. When calling around for who would have the best services, Not only did they say they would have it done before then, but these guys ended up keeping my bros bike for a few months after making up excuses and saying they don't do Nibbi carbs so the original carb and intake got dropped off; and then out of nowhere we get a call saying the bike is "ready for pick up" and it's in the SAME EXACT condition as when It was dropped it off! Can you believe that?! These guys didn't even touch the bike! Dirt still in the carb, Nibbi still on there and they all of a sudden lost the very unique intake we dropped off with the OG CARB and they said it wasn't there. Scammed us for the bros hard earned money, didn't even touch the bike, and even STOLE parts from the bike!!!! Beyond deliberately wicked scammer activities going on here! Holding the bike hostage making us pay a gang of money for not even touching it?!?! I know GOD will Handle it but I absolutely had to at least leave a review! It's not right I don't want to see anybody else get screwed over like that!

Honest shop that does quality work. I have recommended them to multiple friends and family. They…read moreworked on 2 of my quads, and I ended up bringing in a 3rd because the quality of work is unmatched. Thanks for the work, I hope you guys are around for a long time.

From the owner: We are a local and reliable Powersports shop offering Service on PWC/Jetski ATV UTV and Dirtbike…read moreOur staff is always available to answer any questions and assist you in any way.

Really great experience at Pure Autosport. I came in for a battery replacement for my wife's Audi…read moreQ7, and before they even started the work, they suggested I check the warranty on the old battery. That turned out to be a great call, because after the replacement I was able to get reimbursed by AAA for the previous battery under warranty. They were also very clear about the cost, the timing, and the whole process from the start, which made everything easy. The waiting room was comfortable and had Wi-Fi, so it was actually a pleasant place to wait. You don't always get that combination of honesty, helpfulness, and good customer service at auto shops, so this place really stood out. Definitely recommend.

3 Stars - Solid Audi Knowledge, Constructive Feedback on Service & Quality Control…read more I want to be clear upfront: this review is not written out of hate. I've been going to Pure Motorsports for over 6 years, mainly for Audi work, and I'm sharing this as honest, constructive feedback based on long-term experience, hopefully as an eye-opener before things decline further or more customers walk away. Pure is knowledgeable with Audis, and in my experience they are generally better than the dealership. That's true for most competent independent shops, and Pure deserves credit for their technical understanding of the platform. They are, however, priced at a premium, only slightly less than dealer pricing. When you're paying that much, expectations around communication, quality control, and overall customer experience naturally increase. Where Pure struggles most is communication and customer service consistency. Sometimes updates are provided, sometimes they aren't. There have been multiple occasions where I only found out my car was ready for pickup and later realized I wish they had mentioned another issue while it was already there so it could have been addressed at the same time. Proactive communication matters when customers are spending this level of money. Reaching them by phone can also be difficult. Most of the time you'll need to leave a voicemail or send an email, and responses are about a 50/50 chance. I suspect this is largely due to being understaffed or stretched thin, which I understand as a business owner, but it still impacts the customer experience. At this point, a dedicated customer service or service advisor role would likely make a noticeable improvement. There have also been a few isolated quality-control issues over the years. After a PCV service, I later noticed that one of my headlight mounting brackets was cracked/broken. The headlight itself was still reasonably secure, so I chose to forgive it and continue doing business with them. Another incident was more serious. After picking up the car, the splash shield was not properly secured and came loose while driving home, forcing me to pull over on the freeway. This was obviously dangerous, but necessary to prevent the splash shield from being completely destroyed, especially since they are very expensive to replace. I temporarily secured it with zip ties and duct tape just enough to keep it in place, then slowly drove to the nearest exit to reach a much safer location. Once there, I jacked up the vehicle and properly reattached and tightened the splash shield myself. Situations like this point to a lack of final checks, likely due to understaffing or insufficient quality control. One recent policy change also stood out. Pure no longer installs customer-supplied parts. I understand the liability and business reasoning behind this, and they absolutely have the right to change policies. That said, it feels like an odd shift for a shop that presents itself as enthusiast- or performance-oriented. For example, I recently tried to have billet cooling system components installed to replace known weak OEM plastic parts that commonly fail around every 50k miles. These are well-known, reputable aftermarket parts designed to improve long-term reliability. Despite this, they refused and would only install OEM plastic components. I understand drawing the line for emissions- or turbo-related work, but declining high-quality billet replacements for known OEM failure points feels unnecessarily restrictive, especially when many enthusiasts are willing to pay a premium for efficiency and better parts. To give credit where it's due, Pure generally completes work competently and clearly understands Audis, which is why this isn't a low-star review. However, compared to years past, communication, quality control, flexibility, and overall value have declined, while pricing has increased. I used to drive a long distance to come here. At this point, I personally need a shop that offers strong communication and the ability to handle more than basic maintenance or fluid services, and for that reason I won't be returning. Again, this is not hate, just honest feedback from a long-term customer. I hope Pure takes this as constructive criticism, because with better communication, staffing, and quality control, they could easily be a stronger shop. 3 out of 5 stars, capable, but with clear areas that need attention.

Rented a Polaris RZR 1000 2 seater. Took it out to Ocotillo Wells. We slightly went over our 24…read morehour period by 2 hours and we settled on a fair final cost. Completely happy with this transaction. Sometimes renting recreational equipment can have issues but Tomas made sure I was satisfied with our final agreement. I highly recommend renting from these guys Tomas will take care of you.

These guys are great! Planned a nice family day down at Fiesta island and decided to rent some…read moreJetskis. Very easy to communicate with, and they answered all of my questions. They even dropped them off and picked them up for us which was perfect! We had a ton of fun and it was nice to not have to worry about anything. Will definitely use them again.

Dustin & his crew are the best in the business. I'm 100% happy with everything that AG has done for…read moreme, including a very complex sheet aluminum fabrication job. ---Perry Wright, La Mesa CA.

My Baja bug needed the shift rod welded and the rear cage needed brackets welded on and they were…read moreso helpful and fast. They had the time to do it the same day! I would recommend this shop to anyone who has a sand car they are the best!!