This could be the best money we've spent on our home! US Tankless installed a tankless water…read moreheater, replacing a 50 gallon water heater that just wasn't getting the job done. Now, no more complaints from the family about running out of hot water while showering and hair washing! It really is an endless hot water system. I was very happy with the installation and am delighted with the results. I highly recommend US Tankless!

From the owner: U.S. Tankless offers- water heater, tankless water heater, water softener, water filtration, water…read morepressure increasing, commercial water tanks to the Freeport, IL area.

I called Judy today and said I had a lazy stool & had company coming from out of state. She said…read moreshe would ask Kevin and call me either way. I got a phone call in about 5 minutes and it was from George he said he would be in Shannon IL in 30 minutes. He was and fixed the problem the same day for me. That is the BEST service one could ever ask for. Our local plumber would not give me the time of day or referral to someone that could help. I should have known better as I had Bill George Plumbing hook up my hot water heater this year. You can Not get better service than that. Thank you Bill George Plumbing & Heating

He doesn't return phone calls. I called and talked to secretary 3 times, she said he had the…read moremessage. He had worked in house weeks earlier for realtor, but k guess he wasn't interested..

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

We had Zach replace our kitchen faucet and install a water softener. He did a great job! Quick…read moreservice, reasonably priced

Great service with quick response. I had a leaking bath that Zach diagnosed and fixed within a few…read morehours and didn't break the bank. Highly recommend!

Very satisfied. Very professional in and out clean and quick work. Would highly recommend.read more

While getting other work done on my house, a worker said I needed to replace the cap for a drain…read morepipe. I got the estimate and the work done the same day. Communication was professional He let me know he was on the way and would be arriving shortly. He asked for additional information and photos before arriving. He arrived with the tools and parts to do the job. It took him a few minutes to do the job. I would recommend him to do for for my friends and family.

I can't say enough good things about this company! From start to finish, their customer service was…read moreoutstanding. They responded to our calls quickly, were dependable, professional, and incredibly easy to work with. What impressed me most was how they truly went above and beyond to help us when others wouldn't. They took the time to find a solution, kept us informed, and made sure everything was taken care of properly. On top of the excellent service, their pricing was extremely fair and reasonable -- something that can be hard to find these days. It's refreshing to work with a company that genuinely cares about its customers and takes pride in doing the right thing. I would recommend them without hesitation to anyone needing heating or air conditioning service. They have absolutely earned our business and a five-star review!

I used them to get my Ducts clean when I bought my new house and then when my AC went out I called…read moreBomar! They were friendly on the phone and sent someone to my house the same day that I called! Joel came out and he was great! He was friendly and straight to the point. He explained things to me in a way that I could understand and got someone out there same day to order a new AC unit! Pauly and Joel were great!

Charlie arrived right on time, just as scheduled. He has a warm and friendly personality that…read moreimmediately puts you at ease, and it's clear from the way he speaks that he's both passionate and highly knowledgeable about his trade. I had several plumbing projects lined up, along with many questions. Charlie took the time to explain everything thoroughly, breaking it down in a simple way that was easy to understand. While I didn't literally hover over him, I did observe how he worked--and I was genuinely impressed. His movements were confident and efficient, like someone who's been doing this for a lifetime. Everything just seemed to click into place effortlessly. He kept each work area clean while he was working, and left it spotless afterward. What really stood out to me was that he went above and beyond--he proactively inspected other plumbing areas around the house, gave thoughtful recommendations, and even told me when something didn't need to be done, helping me save money. I highly recommend Charlie of Charlie O's Plumbing Service. It's rare to find a professional this skilled, honest, and personable. Definitely a solid 5-star experience!

Charlie O's Plumbing has done several projects/repairs for me in the past few years. Install a new…read moreWell water tank, repaired and/or replaced Piping, installed Toilets and a Sink, and Shower head. They are very dependable and professional, knowledgeable and very skilled, with fair pricing, and the Job will be done right! Oh, and integrity, too.

From my salesperson, Chris, to the manager, Chris, to the entire installation crew....they all…read moreworked together to help me get a new furnace and air conditioner within one day! And I was able to make my flight to my family on time for my grandson's last senior football game and be honored on the field as his grandmother.

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

Reasonable and responded quickly. Nice guy and was very knowledgeable. I will definitely use him…read moreagain.

Had a leak in my basement and had to call him after 530pm and he came right out and fixed it for a…read morevery reasonable rate. I would highly recommend him. Thanks Curt!!!