Great pharmacy! The employees have always been nothing but amazing. Very friendly, very personable…read more Prescriptions have always been filled on time. The pharmacists are very knowlegeable and have answered many questions for me, going so far as to call one of my doctors for clarification on some things. They have a drive-thru, like you would find at a bank, so you don't even have to get out of your car for pharmacy service. Right inside Dierbergs, so very convenient either way. Highly recommended!

My husband and I moved in 3-1-26. I can say all the staff is very friendly. They have many…read moreactivities to do. Warm water pool. Card games, Bingo , live entertainment, we had Kentucky Derby last week and several people won prizes. They have a lounge, a theater to watch movies, a church. They have breakfast and lunch they serve and the desserts are very delicious.

This has been a great home for my mom. The price includes two meals a day, cleaning and utilities…read more Her apartment is very spacious and well maintained. They even plan outings. If she needs help, she can request assistance and while it costs, the prices are very reasonable. The staff and owners are fabulous. This isn't some mega-corporation more interest in money than the life of the residents. I feel at ease knowing mom is in good hands.

This place gives me a headache. They have a nice selection of medical supplies, but if you want to…read moreorder something they don't have in stock, GOOD LUCK! I tried to place an order for a few things and it took forever to place the order. The people I talked to weren't familiar with the catalog. Outside of the elderly gentleman in the suit and tie, the customer service here is terrible. You would find better morale and more respect among teenagers at a pizzeria. I've been here three times and each time I was treated like crap. Dear Fitzpatrick Pharmacy, The customers at your store are buying medical supplies. At the very least, they are probably already on edge and frustrated due to their own health or the health of a loved one. Because of these circumstances, a SKILLED pharmacy staff would treat its customers with the utmost respect and consideration. YOUR STAFF DOES NOT, and it is infuriating!

They take the time to treat you like a person and not money for their bottom line. They will…read moreresearch your drug and find you your lowest price. No drive through so you will have to come inside and say hello.

Have a loved one who is a Memory Care resident there. She was celebrating her 90th birthday. The…read morefacility has a small, private room for celebrations. Will seat about 12 comfortably. Fridge and microwave close by. Family has been very satisfied with the care there. Place is clean. Have to check in on electronic machine and check out when you leave.

I wouldn't leave my worst enemy at this facility. The staff is lazy, unprofessional and constantly…read morechanging. They would be better off working at McDonalds than caring for people's loved ones. We were given the biggest "sales pitch" and fell for it at the expense of my parent's health and now quality of life. If this were a place caring for children people would be outraged...it's so sad the same cannot be said about the elderly.

What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.