They have recently replaced the service manager. He was unable to retain any of the experienced…read moreprofessionals that worked the service office. You're going to be there for a while if you break down, and forget about trying to call these people because they don't have enough staff to answer the telephone.

I have been in the trucking business for 35 years. This is the worst truck service center that I…read morehave ever had the misfortune of dealing with. They have not gotten a two day job done in two weeks. Service advisors give you a different answer every time you talk to them and rarely return a call. Management never communicates. My advice, STAY AWAY FROM THIS PLACE !

Outstanding forklift dealership. This is a place where customer service actually means something. I…read moreappreciate the fact that they are responsive, professional, reliable. Some of their technicians have been working for this company for over 20 years, I think that says something.

From the owner: Lifting Customer Satisfaction to New Heights…read more Carolina Industrial Trucks is a forklift dealership and a material handling supplier providing forklift sales, rentals, service, parts, repairs, operator training and warehouse products. We are an authorized Hyundai, Komatsu and UniCarriers (formally Nissan) forklift dealer. CIT is Charlotte based and 100% locally owned; serving both Carolinas with full service locations in Charlotte, Statesville, Monroe, Greenville, and Columbia.

I want to post a retraction of my previous review of this establishment , these guys are incredible…read moreat customer service, the general manager of Excel Charlotte, (Ryan) went to great lengths to reach out to me after reading my post with my suspicions and complaints, once he had the correct information, he was able to review camera footage and determine that my tire was in fact almost flat when I pulled into the dealership, my suspicion was totally unfounded and I want to offer my sincerest apologies, my experience here has been nothing but exceptional every time I have been here, i was totally wrong and I hope my previous review has had no negative impact on anyone working here.

Highly recommend this service dept. We had a breakdown in the area and sent the truck in to be…read morediagnosed. Robbie, the service advisor went above and beyond to explain our issues. He was honestly concerned about what was best for us as a customer. This is very rare these days. Breakdowns are no fun for an owner, but in twenty years of business this service dept ranks in the top for me. Thanks Robbie for making an unpleasant experience a little better.

Be extremely careful what you sign at purchasing. ALL DEPOSITS ARE NON-REFUNDABLE. Unfortunately,…read moretheir salesperson, Michael, failed to mention such an important policy after accepting a great amount of money. Caution: just read all the fine print.......

The whole process from start to finish of purchasing my new 2020 international truck was a very…read moresmooth one. Michael went over and beyond my expectations to make sure that I was comfortable and satisfied with the truck I was looking to purchase. In the next few years, if I decide to purchase another truck, AmeriTruck will have my business again! Thank you again, Michael. I will recommend your business to anyone looking for a safe and reliable truck.

Will never go back to rush truck center in Charlotte nc supplied all the parts to them all they had…read moreto do is put them on dropped off on a Thursday asked to get it back on Monday night service advisor stamped rush on work order went by Monday evening all they had done is look at it never called me emailed to say it needed more parts I found more parts for them to continue working on it told me it would be done Tuesday night it was not done till Wednesday evening terrible buisness if you have a month to leave your truck or Motorhome might get it worked on

Awesome staff. I did not have service work performed but I was at this location for several hours…read morerecently and was impressed by the professionalism and overall energy of the staff, especially the technicians and their management. I have visited countless dealerships/shops for work over the years and rarely do I see such a professional operation, all the way around.

Purchase my first truck from Selectrucks and it was the best experience ever. I would give them 10…read morestars if it was possible. I had the best experience because April Stater (Business manager). She understood that I was a first time buyer and needed some guidance through the process. She answered all my questions and educated me in other areas I needed to know purchasing my first truck. Robert (Bobby) Thore was awesome too! He was patient and explained the differences in the truck so that I could pick the best truck that would fit my needs. I can say with 100% that I will be purchasing all my trucks from Selectrucks in the future