Very disappointing; I was told my vision had changed from 20/20 to 20/30. No further explanation…read morewas given, leaving me wondering what to do with my recently purchased prescription sunglasses. I filed their prescription away & went to Eye Specialists in Virginia Beach for a re-exam. Their prescription was different; the whole experience was much better. It's important to have confidence in a caregiver.

The doctor took amazing care of me and listened to my concerns . The eye glass place was even…read morebetter. She suggested awesome frames to complement my face and better prices knowing I was on a budget would always recommend 100%.

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

I was referred by my optometrist to get the holes looked at in my eyes. She gave me 3 places to…read morelook at and I decided to go with Wagner Macula & Retina Center. I just gave me positive vibes when researching. They are doing what the can in regards to covid. I do wish they mailed or emailed the paper work to me. I love that option. That way I do not have to fumble in a chair filling out all the paperwork. I went for my first appointment. They took photos of my eyes and did a whole bunch of other things including dilating my eyes. I have not had that done in a while. I was totally not prepared for it. My eyes were so sensitive afterwards that I could barely keep my eyes open. I walked through the office without my contacts in so so could not see where I was going. After all was said and done and it was time for me to go home so sat in the car trying to figure out if so could even drive. I doubled up on my sunglasses and was able to see better. I was laughing to hard at this with a friend on the phone. I told her so feel like so was drunk... which it's been years since I was. But, I was just all over the place in my head that I came home to nap. While in the office Dr. Wagner introduced himself. He was so patient and kind and a jokester. I could hear him in the other room with a child and he was doing amazing in there!!!!! I go back early May for a procedure. I'll update more shortly. MAY PROCEDURE 5/5: I walked in for a late afternoon appointment. I was taking within 5-7 minutes, not long at all. The staff was friendly this time as well. They are so good at explaining what they were doing and if I had questions they were helpful. I was really enjoying the waiting room music. Very old time, made me think I was at Disney in one of their parks. One song was One O'Clock Jump by Benny Goodman. It was a nice distraction since my eyes were dilated. The procedure was great. I was nervous but, Dr. Wagner did well explaining everything's long with his staff. I love Dr. Wagner's style.. bow ties!

Aside from the multiple hours long wait to see the doctor, there are continuing billing issues when…read moreyou provide their billing department with information from your insurance company that you owe $0. I have been fighting with their billing since March 2025. They are refusing to bill my mother's secondary insurance. Yet their estimate for surgery included the cost of what the secondary insurer covered.

Don't ever think in this place. Before you even think please check all the hidden fees. My surgery…read morewas in January and they still sending me more charge. I cover my 6,700.00 for a cataract surgery and told me that no more pocket money. Well a big lie,,, 2,400.00 more. Be sure before it's too late like me. Very disappointed!!! And still having problems with my eyes. Dry eyes, itchy, floaters, and foggy. Do your homework before make a mistake!!!

I heard the phone ring and she answered it calmly. I watched her face become serious as she…read morelistened to what was being said to her. She asked a few questions and finally said she would be there at the appointed hour. Dr. Spellman had just told her that the small bruise under her right eye that he had scraped to biopsy had shown squamous cells, a potential skin cancer. He wanted to see her that day for another look and additional skin removal for more testing. She asked me to go with her to his office at nearby Hampton Roads Eye Associates on Warwick Boulevard to keep her company and help her listen to what was said. I took it all in and was impressed both with her strength and total alertness and the doc's direct sincerity and careful delivery of difficult information. Nothing final before the new lab work was completed, and it was clear that he was just being careful with his patient even before he could draw any conclusions. Spellman was at the top of his game and his professionalism and humanity set the right tone and told her by his manner that in all likelihood this would not be a big deal, but couldn't wait. We walked out into that chilly Newport News winter afternoon, knowing she was being very well cared for, and able to enjoy the rest of the day. Five Hippocratic Stars for Dr. Spellman and his practice.

I've had great experiences here for over a decade now. It's sometimes challenging to get an…read moreappointment as they book up fast, but once you have it, the service is prompt and efficient. I appreciate that they pay careful attention to your insurance benefits - which can fluctuate from year to year/plan to plan. As another bonus, they have a nice little eye glasses store attached so you can one-stop shop if you'd like (I actually ended up going to Lens Crafters for a wider selection, but if you're not picky, you might find something there you like!). I also have appreciated that they have not pushed unnecessary procedures on me -- a previous eye doctor was insistent I needed lasik, and when I asked about my astigmatism, he dismissed it. The doctors here were very careful about laying out pros and cons of the procedure and actually recommended against it given the cost/benefit ratio I'd face with the type of problem I have in the one eye. Overall, I would recommend them to any new friend or colleague in the area looking for an eye doctor.

One of the best eye doctors ever!!! Dr. Bellflower is awesome!!! I would send everything I know hereread more

Associates very helpful, and did a great job dealing with all the customers. The day I went there…read morewas people everywhere, and they did a great job prioritizing the needs.

James River Eye Physicians has come through for me for a few years. With a history of glaucoma in…read moremy family, my Vision optomitrist suggest for me to come here for appointments and also being diabetic. This year was really good for yours truly regarding setting up visits months apart. Let's see how things have turned out. Just like the previous visits in the past few years, this year is basically checking on my eye pressure. Again, glaucoma runs in my family from my late mom. Appointments in February, May and this year all came back normal. The staff did a wonderful job with everything set for each visit. After changing insurance due to a job change last July, copay was at $40/visit since it's a Specialist visit. Due to my previous insurance, I actually had a credit on my account when claims took a while to be approved. So, my 1st appointment was free and the 2nd was only $10. Along with the great care from staff, this one was icing on the cake :) Again, James River Eye Physicians came through. My next appointment will be in February where we'll keep an eye on things. Till next time :)

Friendly staff and caring doctors. The office staff is helpful and approachable. I feel comfortable…read morewith the care I'm given.