Needed body work done in CoMo last week after an ice storm. Never had any body work done before and…read moreI had no idea where to go. On the recommendation of Custom Complete, I got quotes from Cook's and a competitor. Cook's quote was half of the competitor's. Since my car is a beater, I was looking for the best deal, and I went with Cook's. The staff at Cook's were friendly and helpful, and I didn't feel that they were trying to pull a fast one on me. They got the work done for the quoted price and even buffed up some cosmetics for free. Pickup was delayed by one day because their supplier didn't bring the part the first time, so the whole job took three days. The repaired car looks better than it did before the accident. And while the car was in the shop, the staff were able to give me free rides to/from work, which was very helpful. Overall I was very satisfied and I would definitely return if I needed more work done.

Mike is a miracle worker, and an all-around great person. A pleasure to work with, honest, fair,…read moredoes what he says he'll do and delivers on his promises. Cannot ask for more. If I ever need more refinishing work done, Phillippe will be the first place I take my car.

Mike Neal and Noah Phillippe run a high quality customer service oriented locally owned shop. they…read morehave twice helped me personally likewise helped a friend's daughter whom I referred to them with the very best of service. I recommend them highly for any car body shop repair. Great place! Scott Orr

6 weeks to fix a vehicle is way too long. Had a friend that had hers completed in 2 weeks and ours…read moretook 6. Her car was way worse. Communication was not good. Had to call multiple times to find out any information. We will not take cars back to them, will find another option. The work was good and car looks good but never should have taken 6 weeks.

This is the only negative review I have ever given to anyone on any platform. While dropping off my…read morecar for service I was trying to clarify an issue with my deductible so that I could save some money on the vandalism to my truck. Both of the employees told me something completely different, so we all got together to clarify. I am an engineer in town and the manager at this location was talking to me like I was completely incompetent. The people here are unhappy and disrespectful. The manager was also micromanaging the receptionist both times I was at the location. I left and went to Joe Machens Ford and the experience was much better. They also got me in sooner and did whatever they could to help. I would not recommend Schafer Autobody on Creasy Springs!

I like that they are friendly, keep you posted on how work goes with your car…read more Hard to get an appointment, but it's worth it. Better than going to Ron's Collision Repair in Mexico, MO

Caliber, and specifically the manager Kady; lied to me every step of the process, held my car x3…read moretimes longer than originally estimated with no apology, did unauthorized work, refused me access to my vehicle, improperly reinstalled parts, kady admitted on camera parts wernt installed correctly then heavily insinuated if they repaired these parts they would likely cause further damage to my vehicle, then followed me to my car in the parking lot after realizing i got her saying that on video, attempted to super glue my car back together instead of doing proper repairs, did enough damage Insurance covered me taking my vehicle to a new shop solely to repair new issues caused by Caliber. Also according to reviews on Better Business Bureau lots of customers have very similar experience to mine. Anywhere is better. Insurance covered for another shop to fix the new; paint scratch, both front wheel moldings, door pillar, rearview mirror cover, passenger door handle, and passenger door lock that were all damaged or incorrectly installed by Caliber. Caliber also left my battery on while it sat in parking lot, very thankful my battery auto turns off after 30 minutes. Can't stress enough, literally anywhere else will do better work than these guys.

Don't take you car to Bopp Collision unless you want them to damage your car and lie to you…read more I took my car to Bopp Collision to replace a cracked oil pan. When the car was brought to them, they were told there was no oil in the car and they knew not to start the engine and drive the car. The repair was supposed to take 3 weeks but instead took 7 weeks because they ordered the wrong parts. When I picked up the car, I directly asked Kevin Shopher, the shop manager, did you ever start or drive the car without oil and he assured me no, they would never do that and they know that could damage the engine. When I got the car home, I checked my dashcam to be sure that was true and it turns it was a lie. Not only that, but Kevin himself is on my dashcam joking about how the car "runs good without no oil". When I went back and asked him about this, he changed his story and said maybe they did drive it without oil but its no big deal because there was still residual oil in the engine. Engines need pressurized oil, not just residual oil and running the car without oil even for a minute can cause significant wear on the internals.

Recently my BMW car sustained hail damage and this place told me I didn't have hail damage!!! I…read morenow have multiple microchips on my car that are tiny, and the man there told me that hail does not chip paint, which is not true! He then proceeded to tell me that the chips occurred from driving on the highway. Well, I don't drive on the highway. I probably drive less 5 miles a day in town. I found him unprofessional, and he acted, rushed and did not have any time for me. I don't recommend taking your vehicle there.

Galen and Contessa did a great job with my car. I have a Saab 9-3 and parts are not that easy to…read morefind. They found them and fixed her up beautifully. Happy to have my, last-of-it's-kind, back in my garage.

DO NOT USE THIS COMPANY. A few years ago I went to Galen's to fix my ram truck after it was…read moretotaled in a hail storm. they had to replace the entire roof. well as I found out they do extremely crappy work. I noticed the back glass was leaking not long ago but not in time to say myself $1000's of dollars in what will be major rust repair. the area where the back glass it where they welded they did not prime, paint nothing they left bare meta. on top of that they did not even seal the entire window which caused it to leak. on top on that they did burn outs with my cummins truck in there drive and blew one of the speakers I had in my truck. I even had to help him as the customer put the new hood on my truck after 2 missed dead lines. I was warned by my insurance agent not to go there but I did not listen and trusted his word. I'm telling yeah don't you will reg it !!! go elsewhere

i brought in my car to fix the hood and they went over and beyond! very reasonable priced and…read moreknowledgeable in their work!