Exceptional company. We had a major water problem in the basement (the cats needed swim fins to use…read moretheir litter boxes) , really bad. This was about 11/2 years ago. Jeff and his crew came and fixed it for a very reasonable price, no problems since. Highly recommended.

Jeff from Once and Done Waterproofing was excellent!!! Local guy that truly helped us yesterday! We…read morehad about 3 inches of water in the home and found him through the site and his team was very responsive... Right away he came and helped us and even suggested how we can go about getting other work done! Thanks Jeff!

I need someone to check everything in the cross pace and put a new vapor barrier done .. also I…read moreneed someone that knows how about rocks, mortar and lime..

With over a decade in this business I can say without a doubt that Phil and his team are doing…read morethings the right way. They use only the best products and have a level of integrity that is hard to find anymore. Highly recommend for issues with water, mold, or cracks in your basement or crawlspace.

I had water leaking into my basement after heavy rains. Not a lot of water but enough to be…read moreannoying. Dry tech added a new sump pump for me. They were neat and arrived when they said they would, which I appreciate. We had heavy rain again yesterday and there's not a drop of moisture in the basement. Also, I thought that their price was reasonable.

water cover up foam what nightmare,..but I must say what a job...they were super clean ....cleaned…read moreup all mess...water still came in our house built on underground springs....14 grand .....really fast next day they were here ...one day job....but they did come back after seeing water and dig up again more drains...lovely job lovely people ...so thorough

Basement Waterproofing Systems was excellent to work with. I called them to evaluate my entire…read morebasement after a particularly rainy spring and summer in 2020 resulted with mold and mildew crawling up the walls, furniture and everything in the closet; also resulting in a huge crack running across the floor in the back of the basement. All this happened 6 months after we purchased the house. BWS excavated, added pipes, a new, bigger, more powerful sum pump, and a window basin. They sectioned off the rest of the house, and performed the entire job in two days. They cleaned up pretty well too. I'm happy to say 6 years later, no matter the weather, we haven't had one problem related to water proofing. They offer a lifetime guarantee of the work.

I am disappointed by the interaction with this company and felt scammed…read more The salesman presented themselves as a family-owned business with excellent reputation and services. They charged premium price for an claimed two-day project ($12K for 68 feet) but finished in less than a day. I thought they would make the price worth and could be trusted. On the day of the installation, the crew team they sent was nothing like the sales team. No person can speak English well enough to communicate. Due to the language barrier, what was delivered (the crew team) and what they promised (the salesman) were different. They promised to lift the vinyl floor so I can install them back but cut them and threw them away instead. They promised that I can put the cut metal studs back in place but threw them away instead. When I tried to communicate to the crew these discrepancies, all they can do is to shake their heads. When I asked about the metal studs to the office again, I was told no, I cannot put them back. Now I am left with a big mess. I don't think the service delivered is worth the premium price paid. I wish they had a person that can speak English on the day of the installation. The crew team apparently are not part of the family of the family-owned business. We have a radon system. The level of the vacuum of the radon system is less than before the installation. I tried to explain to the crew guy but did not successful. I think the sealing is not as good due to the French drain. Be aware. Also, the agent Candace who sold me the contract kept lying about having shown me pictures while she clearly did not at all. Then she said Dean (or Dane) must have shown you the pictures (we got a quote from them previously but did not move forward). She also lied that she did not know I have metal studs while I have explained to her (and to her crew team) that my glass fiber wall panels are attached to the metal studs with magnets (she even told me to remove the wall panels and trim from the metal studs a few days ahead of the installation day and now told me she did not know I have metal studs). When someone is lying in your face, that is a red flag that you should not ignore.

Somehow, My last reiew was erased. an $8500 job was done and most of it was not needed as verified…read moreby the forman on the job. When I asked him why he didnt say anything, he said he just does what he is told. When I complained to the owner Patrick, he hung up on me twice and sent childish emails and texts and blocked me. Zero customer service and unnecessary work. Joke

Professional staff. Cleaned up very nicely. Did a good job. Worked efficiently. Weren't trying to…read moreupsell you. I got 3 estimates for a sump pump and French drain and tru was the least expensive and did not seem shady. I usually always have anxiety about home improvement work being done on my house, but I was happy with the results from tru

Polished concrete in our home in NYC…read more When SPR Waterproofing left our place after 3 days of work, we were really happy with the work done. We gave them the full payment (more expensive than expected) even though a product had been applied to fill some cracks, and needed to be cleaned after a few days. Then things turned really bad. First they never send the cleaner they were supposed to send. They never send the finale invoice neither. After chasing them for months, they finally came, tried something, but because the huge marks on the floor were impossible to remove, they simply disappeared and even blocked our phone number! At the end, we paid a significant amount of money for a very poor result as we have major stains everywhere, plus it was so annoying to have to chase them for weeks and weeks and weeks...

After having our basement finished by another contractor, and after a heavy rain, it began to have…read moreseepage. After calling SPR Waterproofing, the owner came to our home the next business day, gave us a very detail proposal that night and started work the next week. The job took him and his crew two days and they spent two more days making sure our yard and property looked just like it was before. He also recommended some other fixes, but did not come off as a annoying salesman. It was a very good experience, considering our new basement was taking in water.