I gave this business every opportunity to make this right before leaving a public review.
For months, I attempted to resolve this privately and respectfully. Instead of receiving my $500 deposit back, I was met with silence, blocked on Facebook and Venmo, and left with no meaningful communication.
I never signed a contract, never took possession of a puppy, and yet I am still fighting to recover my money.
What should have been a simple customer service issue has now escalated to the point where I am working with local authorities and pursuing legal remedies in an effort to recover my $500.
This entire experience has been exhausting and incredibly disappointing. I would strongly encourage anyone considering doing business here to protect themselves by ensuring every agreement is signed and clearly outlines what happens to your deposit before sending any money.
I sincerely hope no one else has to go through what I've experienced. read more