Our family would like to extend gratitude to the entire staff of Schloss Elmau for a wonderful summer holiday experience. From the instant we arrived, we were greeted by Armin, David, and Friedhelm with a warmth that sets Elmau apart from other hotels--and we were never disappointed during our stay. Instead, we were repeatedly amazed by the level of hospitality and care we received in every corner of this beautiful property--from the pools and spas to the children's programs to the concert hall to the restaurants.
The restaurants deserve special notice, because the food is fresh, delicious, and healthy. Beyond that, our family faces many serious food allergies (especially for my son) that make traveling a challenge and sometimes a stress. From Schloss Elmau, I received a warm pre-arrival email confirming that the staff was annotating menus for us (to identify safe and unsafe options), creating special menu options, and welcoming this as a challenge that they were happy to meet. They certainly did meet the challenge, with the confident, caring leadership of Manfred, who came to us at every meal to make sure we had amazing and safe food at every meal. We have never had a travel experience that put us at ease the way Manfred and his team did. His care and attention paralleled my own level of concern as a mother. What a feat!
The entire Schloss Elmau experience is blissful, and the setting is unrivaled in its natural beauty. Our entire family spent our time there exclaiming, "I love this place!" We hope to return again and again, and in the meantime, we will dream about the mountain views, the music, the e-biking, the pools, the food, and the caring, smiling people who made our stay so delightful. Thank you all so much! read more