The repairman was friendly and did a great job fixing the gas leak on my hot water tank. Would not…read morehesitate to have them do work again.

John showed up an hour after calling,gave a better estimate then the other company's and had my new…read morehot water tank in the next day by 5 pm. Would definitely recommend!

We just moved into our new home and had a huge problem with our drain backing up. David Glasmeier…read moreand his coworker came to our rescue. They came at the time promised. Explained everything well. Price was better than any other company. Will always consider him our go to plumber!

I called John he came right out... rather than just run his cable and unplug the clog he discovered…read morethat the pipe was warping and it needed replaced and it wasn't installed correctly in the first place. He took care of all of this for us and also installed a new garbage disposal for my father-in-law and gave him a senior/military discount. All issues were taken care of and the drains drain better than they ever have. He was on time he responded immediately he gave us a professional invoice and did a professional job. I plan on using John and eagle plumbing going forward for my plumbing jobs.

David is awesome. He fixed my leak quicky and is very knowledgeable. I would highly recommend…read morehim. Great Job David.

I was visiting my mom and wanted to help her out with a leaky shower nozzle. When my taping…read morecouldn't fix it, David was quick, honest, and very helpful In addressing the issue at the source. He's thorough and a good communicator.

This company is top notch. Would use their services over and over…read more When I called, I received a callback within 15 minutes. I appreciated our phone conversation because he did not make me feel stupid, very knowledgeable and felt very comfortable with selecting to help. Charlie came over to our house to check out our issue and fixed it in less than 10 minutes. Very appreciative for him and willingness to stop over. Thank you Thank you!

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great…read morejob I highly recommend their plumbing services!

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

I have used this company for almost 15 years Great people…read more Very knowledgeable and flexible. They come up with cost effective solutions that they will warranty I had a problem with a main drain on Christmas Eve at 8 pm No problem, we'll be right over the service manager told me. 1 1/2 later problem solved with a cost under $150. On Christmas Eve ? I said. I gave the tech a good tip and told him how glad to have them in my phone memory. Nate is the service manager, 1st class guy. Mary is his assistant, very pleasant and nice. I would recommend CMS to anyone

I used Crawford Mechanical Services for a water back problem. Technician came as scheduled, used a…read moreshort drain snake to unclug drain, at a cost of $ 354.00, but had water back up problem again the next Friday. Called the office early on Friday to report the problem. This company was charging for full service again and would not warrant their job. However, they sent a technician, late on Friday, "just to look". The man didn't attempt to unclug the drain and only suggested digging for new exterior pipes at a cost of $ 2,000. The man was rude, unpleasant, disrespectful and clearly didn't want to be there. Called Nate, Supervisor, to report but didn't respond to my call. This company delivers very poor costumer service, will give you all kind of run around and will take advantage of costumers with plumbing problems. They do not have your best interest in mind. Be cautious and careful if you invite them into your home.

Here's the situation - I moved. New home, great, old home - we discovered some issues in selling,…read morelike _the main shut off valve was leaking_. And then we discover that the main water shut off OUTSIDE is messed up. I worked with Brandon who helped me figure out the steps I needed to do - 1. I needed to call the city and shut off the water. As no one was living in the house, I was cool with having the city come out and do it whenever (which lead to them redoing the water shut off as well - props to the City of Columbus Utilities!) 2. Once I had the water shut off (or scheduled) work with them to get on the schedule - I sent him photos of the issues at hand for an estimate to replace the main shut off AND ALSO the hot/water valves to the washing machine (that also decided to start leaking). Once the water was shut off, Brandon came in, did all the work (in a VERY cramped space - it's one of those old concrete water heaters). City came back, turned it on outside, came inside to review his work - and there was a leak in the cold water shut off - something that, you know, is kind of hard to test when the water is off. A quick call to the business and they had another guy out there to address the leak - and DONE! It took some time - I didn't push (aside from the day of - they have a four hour arrival window) aside from when it got close to the end of the four fours, and it seems EVERY plumber/plumber adjacent person I've talked to has been slammed recently (yay for them?). I'm glad they took my job. I like having a dedicated plumbing service that does a good job, deals with my irate ass, and has awesome plumbers. I hope to never need them again XD - but if I need a plumber, I know who I'm calling.

We have used the same plumber in Reynoldsburg for 30 years. This year, I decided to try a new…read morecompany despite not having problems with my regular plumbers. A clerical mix-up on the correct arrival time caused a minor delay but no tragedy. The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue. After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe. Problem was, he had no correct parts on his truck. Issue #2 will be skipped. We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy. Rates are competitive for the industry. The plumber to customer attentiveness, and verbal skills were well above average. No creepy weird guy shows up with plumbers butt, just a professional well spoken business man. Kudos guys!