Could not have had a better experience with these gentlemen! My partner and I stopped in Duluth for…read moredinner on our way up north camping when all of the sudden we heard our undercarriage scratching on the ground. We were concerned that this might be a big issue so we looked up the closest auto shop and found this place! We walked in on a Friday afternoon thinking we'd be turned away but they looked at our car right away! They got us in and out within 15 minutes then sent us on our way on track for our trip. The most friendly and pleasant either of us has experienced from an auto shop.

I've used Twin Ports multiple times, including hitting the carcass of a dear that was hit by a semi…read morein the next lane. The were preapproved with my insurance; they offer a courtesy car when available, and they can use insurance to secure a rental (instead of wandering up to Enterprise). But most importantly, as someone who is not confident with cars or insurance, they take the time to explain things. And friendly very friendly.

Eric and the guys were super easy to work with and did a great job on my Audi. Got me in right away…read moreand gave me a good loaner car. Great service at a great price.

Great guys! Very experienced and honest. A garage you can trust. They are busy, so be patient…read more For general auto repair, these guys are solid.

These guys rocked it for our family today. As visitors to Duluth, we experienced trouble with our…read morehandicap-accessible van. Corey spent his morning getting us back on the road. Old-fashioned customer service at a fair price. Couldn't be happier than what I received from Murphy's Service.

Has great customer service but went in for a inspection and a transmission fluid change and was…read moretold nothing was wrong but an oil cooler leak. I guess they didn't notice that the rear differential was leaking on the driver side from the axle area.

This is the worse shop I have ever been to. Very poor problem solving skills and theyre liars. i…read morebrought my vehicle in for a fuel pump. i brought my own part which they replaced which is great! except i was asked if i want the fuel pump tested and i said yes. that did not get done because they were not able to do it. they didnt let me know that and went forward anyways. didnt fix the problem. they found corrosion in the electrical wiring which they fixed and then were able to start the vehicle. i took my car back and it stalled on me within an hour of driving it. i brought it back in and they coded it and it coded for a crankshaft position sensor. im not sure why they didnt code it before givin it back to me? they then called and told me its 300$ +labor. i looked on line and the part was about 100$ and an easy job. i took my car back home at that point and did it myself. runs fine now. These people have no assessment skills and theyre liars! i will never come back. everytime I go anywhere i get screwed. i will be doing my own work from now on. i dont trust people well enough these days. ESPECIALLY TROYS!

Thursday evening before July 4th weekend, while traveling in our MBZ Diesel Sprinter camper van, we…read morediscovered that the engine was loosing oil. Bill's was able to see us the next morning (today), quickly diagnosed the problem (a Mercedes mechanic near Cleveland had broken the oil filter gasket while routinely installing a new filter), had a new filter and gasket delivered in about 15 min, and we were on our way in about an hour with an oil change and pressure-cleaned engine compartment. Plus, they took payment directly from the Mercedes dealer, which accepted fault. Friendly, relaxed, thoughtful folk. Delighted.

It's hard to find a garage that you can really trust. But after dealing with these guys for the…read morelast ten years, I have complete confidence in them. Excellent work, fast, and very friendly. I wouldn't bring my car to anyone else.

Rick and the team were efficient, honest, thorough and professional when they assessed and fixed my…read morevehicle. Given the number of people who bring their vehicles to Hermantown Service Center, I am certainly not alone in my assessment of the solid work they do. Thank you for being a trusted Service Center!

Broke down without a lot of options. Donnell helped find a tow truck, got the parts and fixed the…read morecar in time for me to still get home. All with great service and a great price. i know I wasn't on the schedule for the day, but they went above and beyond to make sure my truck was fixed. I really appreciate their care and attention.

Ryan and Jesse have the magic touch -- super speedy service, and they got me back into my jammed…read morecar door in literally seconds (and didn't judge me when it turned out the door just needed a little muscle and finesse)!

Got a popped tire the other day and called to have someone come change my tire. They said they…read morechanged tires but, "We don't change tires on Volkswagens because of the socket size." Thought that was a pretty weird set of parameters for a roadside assistance company to have, but it could have been pure miscommunication. They did end up recommending me to Collins Brothers Towing, who did a great job, so everything worked out in the end. Moral of the Story: Just be aware that if you have a Volkswagen, or any car with metric unit measurements on the lug nuts, they might not be able to help you with your tire!