They don't even deserve one star. Have the absolute worst in store employees and customer service…read moreis incredibly useless. Trying to exchange the exact same costume and was told to call customer service for them to tell me they can't do anything and it's up to the stores discretion. The "manager" then said he could not allow it due to not wanting to lose his job, yet customer service said it was up to them. Customer service was unable to service the customer so what was the point of being asked to call them. Store is a total rip off.

They don't enforce masks being worn by shoppers at all. I went to the Amherst street location and…read morewhen walking in there was a sign saying masks are required. Our family was of course wearing our masks. A family in front of us walked in without masks and I asked an employee at customer service if they were enforcing their rules. I am pregnant so this is very much a concern. The lady responded "we haven't really confronted anyone not listening to our sign. Would you like me to?" I said "I mean, we are in a pandemic and it is a rule and you have signs so yes please." She went and confronted the family and pointed to me saying I was uncomfortable with them not wearing masks!! We left. I complained to corporate and they pretended to care for about 2 seconds saying I would hear back and they were looking into it. Just go to any other store or online retailer - target, Amazon, etc. they have you're looking for and put the safety of the customer first.

This company had posted their product I bought On Pinterest. It did not state…read moreit was a costume hat. Their discription size was incorrect. The hat was extremely small and I could not use it. They do not take calls only email and so I wrote the owner. His reply was there was no refund you got what you paid for and seemed short and not about business but money (greed). I keeped trying to contact and the same reply NO REFUND. Do not buy from these people there not about customer service. They'll take your money and not want anything to do with you. This kind of misleading advertising is all about the money. The owners name is David Oelerich- President 76R Derry Street Suite 12 Phone (603) 8825640

If you're looking for a variety of costumes... if you're looking to outfit a theatrical troupe…read more.. if you're not on a budget... if you're looking for all kinds of things to accessorize a costume... come here. And I don't mean look at their website, I mean visit. I think for a place like this you have to visit and try items on in person. If you do have to watch a budget, you may wind up going to Spirit Halloween across the street, if it's open (seasonal). But you owe it to yourself to check this place out regardless. This place is the complete package. Don't let the entrance - a door on the back side of a strip mall - fool you. Inside is essentially a warehouse-sized costume supply store. There will be several people working at all times to assist you, dressing rooms, a rest room, etc. And by all means, ask questions and try things on first. You'll get the answers and help you need.

iParty is the place to go for all your party needs such as decorations, balloons, invitations, and…read moremore. The layout of the store is nice because each theme is grouped together such as boy birthdays, girls birthdays, adult birthdays, graduations, weddings, luaus, holidays, Mardi Gras, Cinco de Mayo, sports, you get the picture. The front of the store has greeting cards (saw no discounts) and a balloon filling station. iParty also stocks beads, toys, party favors, cups, plates, napkins, plastic utensils, costumes, and Red Sox decorations. The prices here are not the cheapest with many items such as the kids birthday supplies and greeting cards were priced higher than other party stores I've been to recently. iParty has a few good sales in their flyer such as party bubbles (3 for 99 cents) and Patriotic Beachball (99 cents). You'll find what you'll need at this party store.

Cheap products, cluttered junk & difficult to find and absolutely horrible customer service make…read morefor a perfectly terrible store. Don't waste your time.

just wanted to thank you and say what a huge hit the slip and slide was this weekend. I've had…read moreseveral activities at children's parties before and nothing received the consistent use (by both kids and adults!) as this did. I had several people ask where it was from, so I'm sure it'll bring you additional renters :-) Additionally your staff that setup the slide were great, too. Thank you again, and we will be future repeat customers for sure.

Do not rent from this company. We asked for pickup at friday at 4. They came at Friday at 10 a.m…read moreand took the bounce house from a 1000 kids. The owner said we needed to pay another 800 dollars to have it for the rest of the day. Please do not do business with this company.

Boston Party Adventures(Joseph) was very prompt in answering my request. unsure of what I wanted he…read morequickly threw out an idea that I found to be appropriate for our event. Joseph had suggest a Hula and Fire Dancer and put us in contact with Sarah! Sarah was an amazing hula dancer and really got the audience to interact. The kids big and small loved it!!! Then a finale with fire as she danced in the area. I would absolutely recommend Joseph and Sarah for your next event!

We had to book last minute as our party plans changed due to weather. Joe was very responsive and…read moreaccommodating. Friendly, courteous, and came through for us! The paw patrol character was great, communicated well, was on time, great costume, interacted with all the kids! We are very pleased and will definitely use them again.

Only two people on staff, both entirely standoffish and rude. The younger gentleman who rang me up…read moregave the prior two customers wrong change (by at least $10), and spoke absolutely nothing during our transaction. A young mother with two children asked very politely if there was a customer restroom, and he muttered "yep" under his breath and continued looking down at his phone, not saying where the restroom was. Will not be returning, especially when I'm in a hurry.

If you are seeking disappointment and terrible customer service any day of the week... this is your…read moreone stop shop. I can go on about my terrible experience but it'll be another waste of my time after spending 20 minutes on the phone with this location. Please support small businesses that will at least TRY to do right by you. Not these big corporations where everyone hates their job and they take it out on you.

Marry and Tux was the first shop I visited for my wedding dress and it was absolutely unmatched…read morewith its' customer service compared to other bridal shops I went to. I was helped by Julia who was absolutely incredible. She was by me every step of the way, listening to what I did and didn't want, and making changes along the way in the dresses she was picking out for me. I am so bummed that I didn't buy my dress with Julia because she deserves all the praise for her kindness, helpfulness and patience. The dresses were absolutely beautiful but I happed to find one that was perfect for me elsewhere. I would still 100% recommend Marry and Tux first to anyone that is shopping for a wedding dress or bridesmaid gowns. Ask for Julia!! :)

They had a big selection. I just couldn't find the right dress in the right price range here ‍read more

There are several Paper Stores in this area, but I'll take this one for its selection of gifts and…read morecards. Nice costume jewelry too.

I often shop at The Paper Store as I like their merchandise - especially when I'm looking for a…read morenice gift for someone. I have to say my experience tonight at this location was a text book example of what excellent customer service should be. I was approached by Patty asking if I needed help - I let her know what I was looking for. She had some great suggestions and was a great help. We chatted for a bit and she was friendly and went the extra mile! I'm a bit old school and getting help in a retail establishment these days can be difficult. I hope the management of this store realizes what a gem they have in this employee. Very impressed!

A good place for art supplies generally. I get a lot of good sketchbooks and markers here and it's…read morealways been good for that. I have also purchased frames here for my diplomas and there is a decent selection of frames, with a bunch of different sizes. Even though the paper sizes on my documents I wanted framed was weird, I managed to find good frames for all of them. The staff in my experience have all bee nice and polite, however I haven't really interacted much with staff as usually when I go here, I know what I'm looking for and where to go. Unfortunately some of the stuff that gets shoplifted often is locked up, and while I understand that, it makes it harder to choose which ones I want to get. It makes it easier to choose when I can easily hold them in my hands, and it being locked up makes it harder to decide if I actually want it. Not sure why but it does and that's the only thing here that I've ever had any trouble with though. Overall a good shop for art supplies, it's my favorite place to go as an avid author and illustrator. And as far as I've seen, the prices are very reasonable, probably as good as they come. Some stuff here is expensive, but it's very much a "you get what you pay for" type of deal.

The selection of art supplies is OK, basic, not great. You can find some things you need, but not…read moreeverything - not super-professional, more hobby. But what really shocked me is when I asked if they could match a price if a watercolor set at (Dick) Blick, none of the salespeople or manager said they ever heard of this company! Blick Art Supply is the leading art supplier in the US, and has been in business over 110 years! The fact that nobody working at Michaels even heard of them tells a lot about their knowledge of art supplies.

Michelle the manager, Norah (Ariel) and Nate (Prince Eric) were great to work with! Michelle was…read moreresponsive, organized and accommodating. Norah and Nate switched locations last minute without hesitation. The kids loved them as well. It was perfect and I can't thank them enough - they totally made my daughter's 4th birthday party a success.

I booked Mal for an hour for 10 kids for my daughter's party. Booking online was easy and the…read morecompant confirmed the week before. They also gave me the contact info for our villain, Mal. Grace was wonderful. She looked and acted the part, was prepared, ready to go and entertained all the kids for an hour while giving them all attention. Kids loved her and it. She came with music, prizes, face paint and freeze dance! She talked to all the kids and was a huge hit!