This is a toughy -…read more I was under the impression that it was going to be way less expensive. I was quoted twice what I thought (based on conversations prior to the in person estimate). The drivers missed my window and that caused a huge setback for me - and lots of stress. I had left the site and had to return, which they accommodated. When they arrived they were very nice and professional however I was super disappointed by the overcharging tactic or what felt like bait and switch. I absolutely refused to pay their exorbitant fees and negotiated - I got what I wanted but was so disappointed by it. I mean, if you wait until the day of your move you will be overcharged so I suggest you get the estimate in advance I think the business model is great and well executed - just wish it was more honest so people can know what to expect up front The guys did a good job and didn't cause any damage or waste time. It was quick and painless (but I also had all the furniture lined up for them in one room).

The business is a scam. I had a large couch, 1 coffee table and a ceiling fan. Was told $129 to…read moremove the items, which were near the front door and then a range for the space on the truck but that they wouldn't know until it was on the truck. At this point you have no choice but to continue. In end, this cost me $678.00 which is ludicrous, especially for items that can clearly be donated. On site visit for an estimate is inappropriate as I am sure this happens to everyone.....you find out the final price after it is on the truck....not cool. You should be able to get an online quote so you don't feel pressured to make an instant decision. I will be telling every person I possibly can, not to use this company.

We needed a junk removal company to take away our junk! I had piles of junk on 3 floors of our…read morehouse ready to be picked up. Debra, at the Rid-of-It office , organized the job perfectly and sent 2 very strong and pleasant people to do the dirty task. Will and Gio did an excellent job! They came on time, they were fast and tidy. We will definitely hire Rid-of-It again.

I went with 1-800-RID-OF-IT after looking for local junk removal companies to remove a couch and a…read morecouple other hefty items from my home. You can go on their website to book a time and it will also give a prediction of the service cost. Ultimately though when their team arrive they will offer an estimate based on an eyeball take on how much what you want gone will take up their bin. In 15 minutes they were in and out, removing what I asked of with little trouble nor damage. Heck hauling out a large "boob tube" CRT TV didn't seem like a struggle for the two men. They will even make a follow-up call checking in if things are satisfactory. Overall a satisfactory job and would consider them again if ever in need of such a service again.

I called earlier today and provided them with the attached pictures. I advised them that we have a…read morenarrow driveway that limits access to the rear garage. No problem. They were able to come within a couple of hours from the phonecall & SMS. The price was very reasonable given that I didn't have to lift a finger, taking the materials to a dump, etc. They were very tidy, too! Much appreciated!

I had some renovation waste that needed removal. Ambrose contacted me promptly and provided me with…read morea quote and pick up time. They arrived within 15 mins of time of pickup and hauled all my garage. I would use them again if I need their services again. Thank you Richard!

i called the team last minute. they were amazing - delivered on tine and with ease. i live in the…read morebeaches so space is tight but they reviewed what i needed and got me exactly what i could use. Price was great. no catches. just honest. great service, fantastic customer service and just all around nice people. highly recommend and will use them over and over again.

Snow Removal from this company resulted in them clearing and apartment drive by completely burying…read morethe driveway and part of the sidewalk I had cleared earlier so that I could get to work. A quick call and they promised to return immediately. -7hours later they had not arrived. Another call A) the lady claimed no other calls had been received, and b) offered only sarcastic responses and refused to say how or when the issue would be resolved. East/West is apparently very good when there is no snow... kind of like a fire protection service that functions perfectly as long as there are no fires. Nothwithstanding that this was a very snowy day, their callous actions and indifference to their own mistakes is unprofessional and unforgivable . DO NOT use this company