After reading the reviews I was skeptical. He came out was knowledgeable. A breaker blew not his fault and he said he'd come back. I was very skeptical especially since I couldn't get in contact with him. But! He called came back with an electrician and got everything fixed. I would use him again! I was happily surprised. He's building his business, it's not perfect, but I say give him a chance. Reasonable prices too. read more

Un professional all got canceled 2 days . Bad communications. Good guy but too much baggage

I wish we could give 0 stars because that's what this company deserves. My mom paid this company to fix her refrigerator and not only did they not fix her fridge, but have a lack of communication, fail to show up during the times they say they will, they say they would show up and they straight up ghosted my mom and avoided her phone calls. My husband called and they immediately answered. The owner Chris should not be allowed any appliances, he's that terrible. He kept charging my mom money saying her fridge needed more parts and still the fridge is still not fixed. Do NOT, I repeat DO NOT pay use this company. They are TERRIBLE. read more

Huge shoutout to Scappellis Appliance Repairs and especially to Chris, who came to the rescue when our fridge decided to take an unplanned vacation. Chris showed up right on time, tools in hand, and got straight to business like a fridge whisperer. He diagnosed the problem quickly, explained everything in plain English (no appliance jargon), and had it cooling like new again before I could even finish my coffee. Professional, friendly, and clearly knows his stuff--plus he didn't judge the questionable leftovers we had to take out of the fridge. Highly recommend Chris and the Scappellis team. If your appliances start acting up, call them before you try talking to them yourself! read more

Twice in the last week, they didn't show at the scheduled 4 hour window. Looking for someone else.

I got Scapelli's number from Pearsons Appliance. I spoke to Chris, he sounded polite and professional. He agreed to come out to fix our dryer. He asked for our info and said he would arrive between 8-11 on Wednesday. NO SHOW! NO CALL! He probably won't be in business long if that's the way he does it. read more

Chris came on time and worked on rhe problem I told him about.He worked dilentlenty on the issue as it was not easy. He checked it when he was finished to make sure it worked. Ge is a hard worker and I would recommend his company to anyone who who needs a hard job fixed. read more

Technician said he had to order a part. He waited 2 months before calling back with an update, and then only because we complained to the home warranty company. When he repaired the dish washer, it sounded as though he was banging on it with a sledgehammer. Perhaps the parts he needed to remove were frozen. read more

My dad scheduled an appt with Scapelli's, they told them they'd be out the next day, gave him a timeframe...and NEVER SHOWED. No call, no update. After reading all these reviews I'm glad he did not end up doing business with them. Save yourselves from a nightmare and wasted time! read more

-They took a look at my inop GE Washer -told me a part was needed that was not on hand -requested payment of 1/2 of projected repair -promptly cashed check for $317.76 -for following month they were incommunicado, no answer to phone, emails. CERTIFIED MAIL, etc. -Did not respond to The Better Business Bureau (lost accredation) Rating "NOT GOOD" does not reflect actual PREDITORY BEHAVIOR. I am following up with Contractors License Board and filing a police report of theft. If they've ripped you off, please contact Jon Frank (me) by email at irtxir@gmail.com. read more

Scapelli's Appliance Repairs - That's me and ¿how many others? Contact Jon Frank irtxir@gmail.com - Appliances & Repair Near Me - Vacaville, California

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Pass the word. Don't recommend Scapelli's Appliance Repair name Chris (Weizel) owner. Came to fix my washer needed part collected 188.66 never showed or answer phone calls . Has done this to severally people in our community. Guy is a LOSER!! Don't let him in your home. Shame, Shame on you. How do you sleep at night?? read more

Scapelli's Appliance Repairs - Appliances & Repair Near Me - Vacaville, California

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Chris & his team were professional, prompt and spot-on with diagnostics and repair. All in a very timely manner. Chris knows the business and I can honestly say he has added a satisfied return customer to his base. read more

I just read the review from Ashli M. It really mirrors our experience. Wish I'd seen it before we hired this business. I agree about the rating- 0 stars. Chris serviced our fridge in August , replacing the mother board. It went out immediately. He said no problem, it's under warranty. He said he'd order a replacement and call us when it was in. We have called every week or so and he does not respond. Once my husband got him when he called and he said he'd check on that and get back to us. No call back. If he has trouble with his distributor he needs to deal with that. The customer service here is the worst I've ever encountered. I made one last phone call and if I don't hear back I am going to small claims court. read more

Terrible customer service, doesn't communicate or follow through, I've been waiting 6 weeks for my dryer to be fixed and they said they have the part and have been waiting on me! I requested a refund and after much back and forth and proof that my texts were unanswered I was told I would get a partial refund after a restocking fee and "labor charge" were deducted. He literally took a knob of the dashboard and confirmed it didn't work, a 10 min visit. Horrible!! read more

Called this business and set up an appointment to fix my washing machine. They were a no-show. I called and left a message. They didn't call me back. Don't bother with this appliance repair, plenty of other companies that want my business. read more

Dryer malfunctioned, I called Pearson's where we purchased the washer & dryer. They did not do repairs, but referred Scapelli's. Chris answered right away while in another service call and was able to squeeze me in to an already busy schedule. He was great; was punctual, professional, honest, and very knowledgeable. Prices were very reasonable and very comparable to other service companies I looked into. You can tell he has a lot of skin in the game and he cares about his craft and customers! Would definitely recommend their services to anyone needing help with their appliances. read more

I have nothing but praise for Chris's ability as an appliance technician. Two ovens in my rentals needed repair. I called yesterday morning and by 4:00 this afternoon they were both working. Most appliance services make me wait at least a week for an appointment. When I made the appointment, he asked for the model numbers of the appliances. He obviously did his homework because he found the problems quickly and was off to his next client. Chris was polite, capable, efficient and extremely fair in the fee he charged, all this while traveling in the worst storm of the season, so far. Thank you! Linda Hutchinson (2-04-2025) read more

We called and talked to a lady who said it was approved and got hung up on then when we called back a man answered and said it was not approved. Being it's a small business you would think they talk to each other. Still waiting for the part. In the mean time I'm down to my wonder woman undies. read more

Really bad attitude Came out three times to repair oven On third visit with prepaid parts ordered after prior second visit, I mentioned I was glad he brought in the mat to protect the floor he brought the first time but not the second as there was a scratch on the floor after the second oven removal. At this point Chris went ballistic, packed up his tools without completing the repair and left. He said he would send a refund check the next day. The mail is slow, but I've been waiting for the"next day" check for 9 weeks. read more

I had been a customer of Ken's Appliances for years and upon his retirement had no one for my appliance repair.This week had to have a repair man and was given Chris's name, I have to say I found him to be very helpful. He answered his phone scheduled an appointment showed up when he said and did a good job. read more

The RUDEST, most unprofessional person came to my door. I asked him if he got the photo of model number. He responded, "I'm the technician. I don't get nothing." I said I want to make sure you have part for my model dryer before we begin. He said, "what you want me to just leave?" I said no, I want to show you model number. I held up photo and he ignored it and walked away shaking his head. He comes back and says "yeah, I've got a lotta parts here." I said you didn't even look at the model number. He raised his voice and aggressively said, "Do you want me to do it or not I got other customers!" I told him to leave. He made me feel extremely uncomfortable. I tried to call office and he answered and started yelling at me again. Unacceptable! (All on security video.) read more

Coming back from vacation and having a broken dryer was really Inconvenient. Chris at Scapelli's appliance came in showed us what was wrong (another company tried ripping us off by saying something needed to be replaced that didn't). Our dryer was fixed on the spot and he even told us how to maintain it in the future. We had Scopelli's appliance come back to fix the air gap issue with our dishwasher and also figure out why it would run for so long. He figured out that there was some type of receptor that was blown. He literally with a toothbrush and a brush cleaned out our whole dishwasher. We haven't used it in five years and we're super excited about having at work again. If you need someone to repair your appliance I would definitely give them a call! Very professional and very thorough. read more

Looks like I should've checked these horrible reviews before I decided to call Chris into my home He came out over a month ago and told me that my compressor was bad on my LG refrigerator In the house, he called LG to have them send a new compressor under warranty and told me it was on the way and he would have it installed within a week After two weeks of no communication I sent him a text message asking what's going on and did not get a callback until the next day from his unprofessional Office assistant (Although he doesn't really have an office and he's not a real company and he works out of his house) turns out this was his wife calling me She had mentioned to me that she would call LG and get back to me Once again, no communication and no call back two weeks later I contacted Chris and once again no response from him at all and had his wife call me again saying that they still have not received the part She wanted me to call her back within an hour, and I told her she should call me back within an hour as a professional business should do She did call me back within an hour to tell me that LG had not shipped and they were not going to authorize them to do the repair and then I had to call LG and set it up Once again, this has been over a month with no working refrigerator as they've been stringing me along I called LG and they told me the complete opposite that's not right and that's not the proper procedure and Scapellis has to come out and do the repair and track the part I immediately called his wife back and told her what I just from LG and told her that this is ridiculous and that Chris needs to contact me as a business owner and let me know what's going on here once again very unprofessionally she hung up and said that Chris would call me Whatever you do do not use this outfit there are actual real companies in this area that actually care about their clients As a business owner myself, I must say this is probably the most unprofessional unorganized outfit I've ever seen It's no wonder that they're extremely bad reviews reflect the type of people that they actually are read more

I highly recommend this company for electrical clothes dryer repair and dryer vent cleaning. Very reliable, thorough, efficient, courteous, knowledgeable, helpful, and cleans up afterwards! Will use again. Thank you Chris! read more

If you're looking for a small business to support, don't call them. We waited all day for a scheduled appt to fix our dishwasher but they no showed and didn't call. We called and the main guys states he forgot and ,"ain't coming." Call your home warranty to get someone else. Besides being unprofessional, they are holding our assignment and we can't get a new job created until they release the job. read more

No showed AND refused to release contract. After days and days of no response via phone or texts we are still stuck waiting for them so we can get reassigned with a new company. Do not work with them is the best advice I can give anyone. read more

Chris arrived in a timely manner. He was extremely efficient. He diagnosed the problem with our dishwasher, went to get the part to be replaced, completed the repair and thoroughly cleaned all the surrounding parts. He left us some materials to keep our dishwasher running smoothly. Besides a first rate job, he is friendly and cheerful. Can't recommend Scapellis highly enough. He's the best! read more

Chris was very prompt to come out for the initial diagnosis of our dishwasher problems, however never returned to complete the work and left parts damaged and disconnected. Promised several times to return to complete the work, but never showed up. Did not return any of my phone calls or texts. read more

Why did you lie to Fidelity? You told Fidelity that you replaced the compressor and the evaporator coil in our refrigerator when in FACT Chris only put stop leak in the system. Unfortunately, I'm going to be reporting your business to the Better Business Bureau and our local police. FYI what you did is actually insurance fraud. read more

Chris serviced our oven, and he was super helpful beyond just the repair. He provided tips on maintenance, including how to properly and safely clean the oven and how to remove and reattach the oven door to make cleaning and maintenance easier. He also showed me how to remove the framing around the oven/microwave combo, in case we or another repair person needs to access the control board in the future. He also explained what exactly he replaced and why. And then he left me with information on my oven's model (that's not included in the manual itself), including error codes, how to calibrate the temp, etc., to help me diagnose and potentially fix any problems that may save me a service call in the future. On top of all that, he was super friendly! read more

We live in Fulton, CA and the wild fires have been terrible (AGAIN). Our refrigerator went out. We couldn't find ANYONE to come out for at least 5 to 7 days ! Until we called Abby at Scapelli's. She had an opening the next day and was so sweet and professional. She sent Chris out, whom was super nice, respectable, and best of all fixed the problem in less than a half and hour. If you need quality work done by a professional, call Scapelli's! read more

Awesome service! He was able to fix my oven and did it quickly! He was very thorough in checking for other issues I was worried about and luckily nothing else was found. I would definitely recommend this company and will use them in the future. He definitely saved me from having to buy a new stove. His pricing is refresh and didn't break the bank! read more

Can't say how thankful I am for the quick response and customer service of this company. After another company jerk us around with timing to fix our washing machine (1 week) after diagnosing the issue, Scapelli's Appliance Repair was able to come out and fix it on the same day I called for help. I could not be more please with the work done. Give them a try. You won't be disappointed. read more

So far our refrigerator has been working great since Chris fixed it a couple months ago.. I would recommend him. He really knows what he's doing. I got a good vibe from him immediately.. He didn't try to sell me on anything. He's honest and will tell you if it's not worth fixing.. read more

BEWARE!! This company was booked through my home warranty companion December 2020. it took them 2-3 weeks to come out and inspect the appliances. I figured that could have been the warranty company dragging things out so I let it go. The technician who came out happened to be the owner of the company. He did his inspection and explained what he was going to replace and how he would do it. He then explained that he would be putting extra parts and procedures on the bill so that if the warranty company pays for it he would make more money. one of the appliances he was there to look at was a dryer that was not functioning. It turned out to be the outlet was not wired correctly and had nothing to do with the dryer. He billed the warranty company saying he replaced a module in the dryer. That was a total lie. He said he would order the rest of the parts and id hear something in a week or so. About a month later I got a letter from my warranty company stating that there were "uncovered items" in the repair bill. He had billed $700 for a special device to lift my fridge and range. Neither of them needed to be moved. When I finally got to talk to him he stated that he just put that in the bill and if they paid it he would have made more money and it didn't need to be done so I wouldn't have to pay it. For the next few months I would call him every couple weeks and leave a message and would never receive a reply. Finally he hired someone to answer the phone and she would say that she told him to call me. Today May 4th 2021 I finally got her to call him on a 3way call so I could talk to him. He was very upset that I called him out for not calling me back. He said "I own my own business and don't need to be told when to call someone back." I then explained to him I am just trying to get my fridge working and if the parts he is waiting on were "extra" parts that was using to run up the bill I did not need them I just need what fixes my problem. He then said he was cancelling the contract with the warranty company and hung up. He then called the warranty company and told them I was the problem and he could no longer work with me. He is a Crook! Be CAREFUL!! read more

Came and fixed our washer in about 20 minutes, that another company took a part and told me I needed the hold control panel. Chris was very polite and knowledgeable. I would highly recommend this young man. Thank you Chris. read more

This was my first time having anyone come in to do an appliance repair, and I'm glad I called this guy; he's very friendly. No bs or hidden fees. He's there to fix what you need to be fixed for a reasonable price! He is a professional guy as well, couldn't recommend this business enough, I will be trusting him next time I need his service. I would 100% suggest him to anyone around the Vacaville area! read more

Seriously, skip these guys at Scapelli's. They responded to our service call to fix a dryer and an oven. The dryer wasn't put back together properly and stopped working that same afternoon. They did come back to fix it. But, the oven was not fixed, despite a cost of over $500. I was able to schedule an appointment to have them come back, but they never showed and did not respond to any of our calls. I have left over a dozen very polite messages with them, and they will not call back. So now we are out $500+ and still have no working oven. Don't waste your time or money supporting this company unless you want substandard work, very poor and/or non-existent customer service, and to work with someone that wants to make a quick buck but not back up their work. A BIG RIP OFF. So sad - it didn't have to be this way... read more

Our dryer just suddenly died. I called Scapelli's and had an appointment the following day, Chris the tech showed up right on time and advised me that the reason my dryer died was from a blown fuse and heavily clogged dryer vent. Chris took the extra time to repair our dryer and made sure it was working and setup temporary solution until we can get the vent cleaned...I will be calling Scapelli's for all my appliance repairs read more

I have lived in the Napa area for 9 years and, during that time, I have needed various appliance repair services. Very recently, I found Scapelli's to repair a wine refrigerator. Truly, I will never call anyone else for any appliance in my house. Chris knows his way around appliances! When I asked about the manufacturers of certain brand names, he knew all the answers and made informed recommendations. It was refreshing to have found someone who really knows their stuff. Thanks, Chris! read more