Patio and walkway installation. Overall: There are 2 low spots on the patio that cause any rain or sprinkler over-spray to pool around the house. When they installed the walkway/rock garden they removed all the earth around the footings of my fence which I am currently having repaired. Jason came to the house and agreed the patio needed needed fixing and was willing to sell me extras to fix the area around the fence/rock garden which I was willing to entertain reluctantly. Service: Delays in getting the job started, excuses for delays once it started. At one point he said he could not refund for my deposit as the he had bought the materials. Two months later, when he was ready to start and had dug up my yard, there was a delay because his supplier must have sold the materials. Once they got things started it did move along at a reasonable pace. Since agreeing to fix the defects in the patio Jason is now refusing to answer calls or emails to schedule the job. In general, this was the biggest frustration since work started, his inability to communicate in a timely fashion or set expectations. Professional: One day they needed to borrow my tape measure and they also needed my pvc pipe cutter for the irrigation work. Another day, a woman was on sight just hanging out with the crew. My wife was told she was there to take photos for the company (which made no sense based on lack of progress, her attire, and the lack of a camera). That same day my wife had handed over money to the crew for lunch and they set it on the deck. According to the crew the money was gone before lunch. Coincidentally, the crew member who invited his girlfriend/photographer to hang out in our yard was escorted off the site before the end of the day. Avoid this company. read more

Jason is not responding to emails or a call to replace dead plants. You spend thousands and they can't replace a few measly plants! Very unprofessional! DO NOT USE SCAPE ABILITIES or AUTUMN'S LANDSCAPE & TREE SERVICE because Jason now works for them! read more

If you want the job done right...look elsewhere. Jay and his team seem incompetent and inexperienced. I paid nearly $8000 for a sprinkler and sod installation. My only request was open communication and knowledge on how the handle the lawn/sprinkler after the installation. What I received was false promises and mostly dead sod. The first red flag was when pallets of sod sat in my yard for days until installed. They even had someone come to water the uninstalled sod, but unfortunately that didn't help. The sod they laid was brown. I was assured and told "give it time." The lawn got worse. I paid for a full lawn and received barely half. On top of this headache I found out that they outsourced for the sprinkler system. I'm sure this is a common practice. However, I only heard this when the other company threatened to put a lean on my house since they never received payment from Scapabilities. This sincerely made me doubt the credibility of this company. I never heard from the Jay past the end of the summer and into the fall/winter. I sent several emails asking for updates. Once spring came around I informed them I would be sharing my experience is they were willing to fix the job they failed at completing. I was informed that sure enough the job would be completed to a satisfactory result. They sent a team over to rip up the dead sod and said they would soon would replace it. After that they never returned and ignored all calls and emails. Here I am with a lawn full of dirt/weeds in the back. No sign of the sod that would supposedly "come around with time." I'm tired of a dead lawn that I paid for. I'm tired of the run around. I just want what I paid (and most likely over paid) for. I will be willing to increase my rating if this company decides to actually finish the job, but I doubt they ever will. Until then I recommend you choose a more reputable, credible, experienced and all around more professional company. read more

This company will not complete the job and will refuse to call you back. Look elsewhere.

Very bad experience with this company. No contract and they showed up and put in a bed costing $3,000. I know have many plants that I don't know the name of or how to care for. Jason promised once to come out and identify the flowers and they're care but has never shown up has never answer the phone has never acknowledge the email. read more

Scheduled an appointment with a representative from Scapeabilities to provide me an estimate on trimming and pruning trees and shrubs in my yard. Appointment was for 10 July 2017 between 4 - 5 PM. Scapeabilities was a no show. At 5:30 PM on 10 July, called and left a message asking a representative from Scapeabilities to call me. My call was not returned. read more

We hired this company for hardscaping and irrigation. They subcontracted the irrigation out to a group that did a poor job. Some sprinklers raise but don't put out water. Others trickle. We've contacted Jason at Scapeabilities many times in the past 3 months. If he calls back, he only says he told the irrigation guys. We paid him for the service so he should make it right. I highly recommend you don't hire these guys. read more

ScapeAbilities is NOT a reputable company. DO NOT HIRE THEM!! Jay/Jason, the owner, paints a pretty picture and promises all you want and then some. We contracted Scape Abilities to lay sod, install a brick bordered patio and build an outdoor fireplace. Nothing was done worth a toot! Sod was laid over weeds that had grown in the two weeks waiting for them to return after cutting up old sod. Agreement was to treat and roll ground before installation and fertilize after. None of that was done. Patio pour was awful. Concrete was slopped over the brick border and concrete truck driver pulled us aside and confided it was the worst concrete job he had ever seen. Workers were not equipped with appropriate tools or manpower to do it correctly. The finish of the concrete is awful....uneven, discolored, has footprints, trowel marks, and the list goes on. The fireplace wasn't finished. We had major concerns that the two men working on it did not know how to construct an outdoor fireplace. We felt we had to be present every minute they were there as they asked many questions and even asked to use some of our tools. When they got to the critical stages of the flue, smoke chamber and throat of the fireplace they really had no idea of how to proceed. We asked Jay/Jason, the owner to meet us to discuss concerns and instead of showing up for the meeting he sent a worker to come to pick up tools and we haven't seen or heard from him since. We have paid $11,000 to Scape Abilities and only have so so sod, awful patio and part of a poorly constructed fireplace that will need to be partially torn down and re-built properly. We have filed a complaint with Better Business Bureau and have asked for a partial refund but have yet to hear back from this scammer. ScapeAbilities is really ScamAbilities. Jay/Jason said he had a similar business in New Jersey...HA! He is probably on the run. read more