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SB TEE’S

5.0 (5 reviews)
Closed • 9:00 am - 5:00 pm

Services - SB TEE’S

Clothing printing

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SBprinter.com

SBprinter.com

(3 reviews)

I needed a poster for an academic presentation ASAP. SBPrinters was a local option that was really…read morefriendly and helped guide me through the process. It was super easy to go through and the end product was awesome! High quality poster delivered to my door - we will definitely be coming back for all of our posters.

I placed an order for a digital course reader for a UCSB course on 2/16/21. However, right after…read moreordering I immediately noticed my Professor had posted the readings online and therefore my purchase was no longer necessary. I emailed them 6 minutes later explaining this and kindly requested a refund--especially given that I had not been given access to the digital reader as of yet. An employee named Jay replies the following day requesting a screenshot of my Professor having uploaded the readings--as if he was implying that by providing the screenshot, I would then receive my refund. Admittedly, I found this a bit suspicious at first, as I am not sure what sort of agreement the SBprinter has with professors regarding uploading PDFs of the readings and I did not want to be in the middle of that possible dispute, so I did not provide the screenshot at first and reiterated my refund request. A day later I decided to provide the requested screenshot anyway, as I just wanted the refund as quickly as possible. After providing Jay with the screenshot, Jay replies several hours later and bluntly states that there are no refunds for reader purchases, and did not mention anything about the screenshot I provided. Why he requested a screenshot and waited until after he received it to tell me that there are no refunds is beyond me and, quite frankly, is disingenuous and only furthers my suspicions. One would think that people would have more empathy during these trying times over a simple mistake and refund request--especially toward students on which their business is effectively reliant on. As of now, over 3 days after placing my order, I have received neither my requested refund nor access to the digital reader in which I paid for. I called the store earlier today and the woman I spoke to told me that Jay, who is responsible for handling the readers, is typically very quick in delivering the digital readers within a day. I sent another email to Jay today reiterating my simple refund request since I've yet to been given access to the reader and there's been zero harm done. If they persist in not refunding, then I've asked to please just give me access to the service I paid for within the next day--any later will render the digital reader useless to me as we are approaching the end of the quarter.

SB TEE’S - screen_printing_tshirt_printing - Updated May 2026

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