After paying Kelly an almost $4500 for 4.5 rooms of staging, we received the cheapest furniture we could have received for a high end home with a certain style that she wasn't able to match. The home is a 1941 historical renovation with a very distinct mid century style that matches the entire neighborhood and time era of the home. Kelly used a mix of all different styles and hodgepodged the home together. During the initial consultation, it was made very clear to her that mid century modern was the look of the home and the furniture that was to be expected to be delivered and set up. During the consultation Kelly seemed very receptive to exactly what was being told to her, and stated that's what would be used in the home. At any time during the consultation Kelly could've told me that she was going to use a mix of whatever she had left in her warehouse... As that is exactly what she did. Kelly's contract states that no one is to be in the home during staging, and so we were not able to see the furnishings she was installing, or I would've stopped it before it was done. At best, the furniture she used is quality you would find at Big Lots, Walmart, and target. The items used were what you would expect a 19 or 20 year-old to buy for their first apartment, not an almost $1M home. Comparing what she brought to Target may be a stretch on quality. Several of the items are already falling apart or barely being held together within 48 hours of her staging. When Kelly was asked to replace several of the items, she told us she doesn't have inventory. Not sure how this is our problem, since the reason we were told we had to pay 100% of the cost on the front end was so that she could purchase new items. Instead of trying to work with us on correcting the problem, she argued everything that was brought up and told us that we needed to trust her design with the mix of modern farmhouse, mid century, contemporary, etc because it reaches a broader audience. This home is not a "broader audience "home... It is a very specific styling in a very specific style neighborhood. Which again, she seemed to be on board with at the initial consultation. The spaces are small because of the age of the home, Kelly was told exactly how certain rooms needed to be staged and where furniture needed to be placed based on the limited amount of space. Kelly did not follow what she said she would, and when she was confronted about it continue to argue about why her way was better. The sofa she furnished is wobbly and sways back and forth if barely bumped on toothpick legs. I asked her to please replace the couch and got told that no one is supposed to sit on it anyway, so she doesn't understand why it's an issue. It's an issue because we can't control who may or may not sit on the couch during showings, and if an elderly person sits on it and falls, we have a problem. All we got from Kelly continuously was that she was right, we were wrong, and we needed to trust her opinions. I am very disappointed as there's nothing we can do about the situation now, and we are stuck with the cheap furniture and low budget look that she gave us. Based on our initial consultation and how receptive Kelly was to my ideas and design, I had referred her to other clients. Unfortunately, I've had to call those clients back and tell them not to go with her services. Pretty bummed about this whole experience, but lesson learned. We will no longer work with Saavy home staging on any future projects. read more