We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

They shouldn't say they can handle emergency service, schedule you for that service and then call…read morean hour later stating they can't come for said emergency. Never considered using them before today and certainly won't be calling again.

Excellent service, excellent work, very professional n clean at a very reasonable price!…read more Highly recommended

So happy I called this company for another plumbing issue I was having. They are very nice,…read morepunctual, professional. Got the job done and they did a fantastic job! An added bonus is that they cleaned my tub with some kind of amazing cleaner that made it look brand new. These guys went above and beyond for me and I appreciate it. So nice to have a working shower again! Thanks guys! Will recommend to anyone I know looking for a great plumber.

This company was fantastic back when the owner actually came out to do the work…read more.. I had a new kitchen counter & sink installed, and the contractor said they never install the sink (mine is a regular, simple drop-in) because plumber's prefer to have the room to work. Paul the Plumber sent a young kid out, who announced that they don't install sinks. Well, after calls to their office they agreed to drop in the sink, and charged me MORE than the cost of the $300 sink for less than 1/2 work. I also wasn't expecting them to say that they will only replace all of the piping so they can guarantee it, so the whole bill came to around $1000. Next thing I know, there's water all over the place. So they send the same kid out and it turns out that he didn't cap the drain for the dishwasher (which hadn't been installed yet) so he rigged up something. In the meanwhile, the same kid fixed the hot/cold water valve on my downstairs shower, and somehow ended up breaking the entire shower head off the wall, and cutting a huge hole in the wall. He also snaked the upstairs tub. Guess what? More water under the kitchen sink. So I checked to see if the plumbing license on the website is still valid (which it is), but it certainly isn't for this kid. So I called and told them about the water under the sink & asked for the kid's license #. She said she'd get back to me with the #, but instead sent out another guy who DID have a license. Turns out the unlicensed kid capped the drain incorrectly and he didn't screw down the sink drain correctly either, which is why water was leaking everywhere. And as for the tub? The kid managed to screw that up too so the drain stopper didn't work any more and I had to pay another plumber to fix it. The upshot? This is the place for you if you want some unlicensed, unsupervised kid doing your work.

We called Paul the Plumber to unclog the kitchen sink drain and repair a leaking toilet. Craig was…read morevery knowledgeable, personable and fast completing the jobs. Pricing was very fair and will call them again when we need them. Madeline L.

Rip Off! They charged me $1157 to remove a tiolet on the first floor and snake out a clog. I called…read morebecause my tenant had water backing up in one of the bathrooms. They showed up and also found flooding in the basement. I was led to believe that the charge of $1157 would fix both (I live in CA, so I wasn't there to see the paperwork to sign.) Then they sent another plumber who wanted to charge me $6500-$7500 to excavate to find the leak. THen a third person showed up to deal with the flood and wanted to charge me $3500 to clean it up. The first plumber said he would take video down the drain but never showed me anything and the person on the phone when I complained said they don't give the video out. Stay away from these folks. Also, they mentioned that I had a main water leak. I had the city come out and they tested the line and confirmed no main water leak.

Followed steps to get Quote... got one reply, tried to set up appointment and no response for over…read morea week. Finally asked if they want to be taken off consideration list... we'll see if I get a response.

These guys are our go-to, ever-reliable pond guys. They clean it, they maintain it ( not much is…read moreneeded) and they are wonderfully responsive when a small crisis occurs . We feel lucky to have found them and after 14 years, we know our pond is in good hands!

They were awesome! I have used them to fix my driveway drainage and to landscape along the side of…read moremy house. The work they did exactly what I was looking for. All the plants and trees have been absolute quality. They upfront about which of my ideas were not fitting for the area and had solutions that would work. I will continue to use them for years to come!

Outfront is my hero. They came in to fix a tub leak that a previous plumber was unable to fix…read more Cheryl set the appointment, her husband Marlon, the plumber came at the appointed time, fixed the problem and charged a very reasonable price. They do NOT charge a service fee for coming out, because almost all the plumbers I called charged $125+ just to come out. Cheryl and Marlon are a great team; reputable, honest, very reasonable rates. I will be using their services for all future plumbing jobs.

Outfront was able to come out quickly & repair 2 of our toilets whose insides needed replacing…read more Work to be done was explained & all removed parts that were to be replaced, were inventoried & identified after job completed. Outfront was able to find all the parts at THD & went to get them & returned quickly to do the work. Outfront kept the work areas clean & dry & we found his flat-fee labor charges fair.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.