I have always thought of Save-On-Foods in Medicine Hat as a friendly place to shop . Tonight however I stopped in - last minute to run in and grab some sun burn medicine and bread. I really did not notice the time. I looked up to see a girl stomp towards me hands on hips stared at me and state angrily - "We are closed and I would like to go home." I said Ok fine I did not hear any "we are closing announcement" . I will be leaving". "Yes Now. - We are closed " she said. I said " yes, I am - You do not have to be rude." "Good - and I am not being rude LADY " she said as she stormed away. I quickly put my few items through the self check out. I noted the time as I finished- exactly 10:01 - they close at 10. I saw Rick? and asked him if he could tell me who the girl was that just went by with the metal framed glasses and brown hair. "Kim" he said, "why?" I replied "because she was extremely rude just now. Is she a manager?" - Rick said "No- I am " ( I know he said Kim was her name - but am not 100% positive that his nametag said was, - in hindsight, since he walked away from me pretty quickly.) So I proceeded to quickly summarize what happened- he started to walk towards the outside door as I explained my interaction- and he then replied ....as he (with a sweeping hand movement)- ushered me to the OUT door- "I will make sure I write her up - that's not what we are about here" - and quickly walked away as I said ...."I am just not used to this place being that way- people are usual quite nice." ( but as I said that the door closed and he was walking away.) Not a good experience . And I am not someone who writes up bad reviews lightly or ever really... but I expect for the money we spend here, and the amount of competition for my business that is available in Medicine Hat- that consistent, kind staff interaction should be the norm. Tonight was certainly NOT the case. - A clear "We will be closing in 5 minutes" - and a pleasant reminder would be usual - when it's not even 5 min past closing. Also an apologetic and much more empathetic response regarding the abrasive manner - being completely unacceptable - would also go a long way as to assuage a customer who has just been made to feel both unwelcome and demeaned. Signed "Lady" read more