They are very Unprofessional the way they talk to you in front other customers I was denied service…read morebecause they Goggled me and disagreed with my past.

I'd give them zero stars if I could. They installed a new tv and av receiver and the system…read morestopped working properly after 90 days. Two efforts to remedy the situation were unsuccessful unless you consider that working properly for a week counts as being successful. Their technicians turn over every other month and the owner is very uncooperative and has no sense of customer service. Once the purchase is complete you're on your own. Check out the other reviews. Good reviews ended when the new ownership took over.

We purchased a new home in Provincetown, MA and our indoor and outdoor audio experience desperately…read moreneeded an upgrade. Our neighbor recommended Terry from Advanced Audio and Video to me. We are forever indebted to our neighbor for that recommendation. Terry reviewed the current system which included 10 music zones throughout the inside and outside of our home. We decided to go with a Sonos system. Terry and his associate Jeremy got to work and boy did they do an amazing job. A shout out to Jeremy who went beyond the call of duty a few times to make sure we were happy. In all of my years of working with vendors I don't think that I have ever met a more trustworthy, knowledgable and fair person than Terry. Terry will work with your budget and devise the optimal plan for your situation. He will not try to upsell at all. He clearly looks to earn the trust of his clients. The job is now complete and we could not be more happy. If you are looking for Audio/Video work look no further. All of our future projects for A/V work will go directly to Terry. As an added bonus Terry and Jeremy are two of the nicest people.

Advanced Audio and Video is the absolute best! This is now the second job that they have completed…read moreat our home and once again, everything was done to perfection. They take pride in their work and ensure that every job is completed to the highest standards. We will continue using there services in the future and would highly recommend for any of your home audio and video needs.

We hired them to install a nest security system as well as a ring system in our house. They helped…read moreus with that in addition to moving our wireless routers for better service throughout the house inside and out. Reasonably priced. Efficient and friendly. We would hire them again.

Did a good job, look forward to using again. They did my surround sound for us in living room and…read moreexterior with Sonos

Worked with my schedule and did a great job to mount our tv with absolutely no wires showing.read more

I I book a appointment a month to fix two speakers in back wasn't working in Hyannis store I'm from…read moreboston so I was told appointment only so I did the guy took my van in in less than a hour told me I had book another appointments for next month because he didn't want to do the work told me I had to leave my van don't leave stay with you car you have no ideal it's there way of running up bill so now I wasn't getting work done so I google came up with On 2 aiding Peabody ma &125 other place $375 3 hrs and leave van so don't go there they cherry pick there work don't leave your car real bad don't go there go off cape

Excellent work and very knowledgable! Clean, all worked great and helped us understand all the…read morecontrols!!!

From the owner: Home Automation / Control Systems, TV Wall Mount Installations, Distributed Music throughout your…read morehome, Dedicated Theater & Surround Sound Rooms, Wired & Wireless Networking, Surveillance Systems, Universal Remote Control Programming, & most importantly Customer Education.

I called them for help with a service issue and the woman I spoke with was interrupting me, I…read morecouldnt even get out a full sentence before she "mhm" 'd me in a very condescending way. Very poor customer service. She seemed very angry that I called for some reason. Probably going to have to switch companies because I don't want to feel like a burden just trying to maintain my home security system.

Had a very expensive camera system installed that never worked properly! Called and told them…read moreseveral times. Finally had them come take their junk out and installed ring cameras that work perfectly!!!! Beware- you have been warned. The customer service sucks and they did nothing for us on this crappy camera system!!!!

I have been using Running Solution for about 8 years now and want to share my personal experience…read moreusing them. I'm going to say this, there is nothing these guys can't figure out. I've been very impressed with the level of expertise and service they have provided over the years. I have used and will continue to use Mr David Thomson for anything IT related. computers, network, wireless routers, security cameras, and troubleshooting any issues I have here at my home business. I am very happy with them and highly recommend using them.

These guys are on top of everything we throw at them, If they didn't have the answer they found out…read morefor us. Great Job Bob Shepard

Not reliable. Doesn't return phone calls. Much better services available. Avoid if possible.read more

From the owner: New England Home Automation is a preferred AV company in Cape Cod offering the very best in high…read morequality home automation, security, audio & video solutions.

Not good service. Switched to competitor. Just generally rude and not able to explain their charges…read moreand equipment. Seem disinterested so I moved on.

For now, all I can show is my indignation!! They really did provide the service very quickly, the…read moreinstaller was very friendly and professional BUT... everything after that is just downhill... so far, 3 weeks just gone without an application to the fire department, which holds me back at all points because it is my last point for the town hall to do the final inspection and I can call the EEC to open the daycare... I do not recommend it for any prosthesis