Currently enjoying the best caramel apple I have ever had! The caramel is so fresh and the apple is perfectly juicy & tart. Visiting area, rainy day had us at the mall. Walked in just to browse. Walked out with the caramel apple and 3 chocolate bunnies since we are here for Easter. Love a candy place where they make the candy fresh in the store. It's amazing. Customer service was so helpful, with so many people who had no idea what to get or how much. Great candy spot. read more

They used to have great tasting glazed pecans. But this time when I ordered them, they were burnt tasting. I tried to contact them many times to no avail. I left messages on their (912)355-3539 phone and no one has bothered to call me back. I Facebooked messaged them and no response. Oh, they used to be great, but I will never buy from them again. read more

I like their Customer service because they ran out of sugar free candy for a few weeks but someone who works in the Oglethorpe Mall location brought the overstock from that location. I can munch on a bag of sugar free candy for weeks. I like the way they design the Store with the penny wall. I think their hours are 11:00 am to 7:00 PM. They are upstairs at Savannah Mall close to Bass Pro Shop. read more

Savannah Sweets - Love the penny wall. - Candy Stores Near Me - Savannah, Georgia

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I needed 100 Pralines fast. Kelly did everything possible to help me with my dilemma. Kelly was as sweet as the candy they sell. Customer service went above and beyond. My gift bags would have been empty if it wasn't for Savannah Sweets. Everyone loved the local snack.. Thank you for saving me from embarrassment and providing my guests with a high quality treat. Kelly you are the best! read more

I love their pralines so much but this store is terrible at communicating and in sending orders I live in Ohio and I have ordered several boxes of pralines so has my daughter and my best friend and they never get to us in the promised amount of time plus we never get tracking numbers! So when I called recently their phone numbers were disconnected and they have several phone numbers when I finally spoke to someone through email he said they're getting a new phones soon. My daughter ordered some thing from here for Mother's Day for me. It is now a week past Mother's Day and I still have not received it. Even when you email this company it takes them a week to respond every single time so good good pralines but terrible terrible terrible customer service so I'm currently looking for a new praline shop. read more

I didn't need a lb of pralines and a half lb of goobers, but I got them and it was worth it. Love this place! Got some flavored popcorn as well and it was too dang good. White cheddar pop, all the way! read more

They deserve a Zero. Do not buy online! They charge you, but do not send. No customer service at all, they do not answer their phones for you to speak with anyone!!!! Can you tell i'm mad!! read more

Don't order online from Savannah Sweets! I tried to place an online order for a Mother's Day gift. I received a confirmation email saying that the order had gone through, so assumed I was all set. To be sure, a few days later I went to the website to see if I could track it and make sure it would arrive on time, but found that their online storefront didn't have that capability. So I tried calling the 1-800-423-1314 customer service number to ask about the status, and got a recorded message saying that "your call cannot be completed at this time, please call again later." Wouldn't you know, the order never arrived, and my mom was horribly disappointed. I kept trying to call and email Savannah Sweet's customer service, but never got through to them. However, I still keep getting their promotional emails (which I never signed up for) in my inbox! Horrible experience. If you're going to try Savannah Sweets, stick to their retail stores. read more

Love this place I could eat all the candy they have. I love the salt water taffy and the chocolate bears. And they make homemade fudge. Very good yummy read more

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A praline is not a lump of frosting with pecan pieces in it. My first two bites had no pecan, so I took a photo before throwing it away. No thank you. Next! read more

Savannah Sweets - Pecan pieces do not make a praline - Candy Stores Near Me - Savannah, Georgia

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Mmmmmm good!! What else is there to say? Get your free sample of pecan praline as you enter, and delight in the creamy, buttery, pecan delight!! Then, you can peruse all of the other goodies in the store. Add a touch of cocoa powder to the praline recipe, and you have.... chocolate pralines!! Praline heaven!! read more

The shop in Savannah is great! However, they get only 'one star' because of their total lack of customer service...as in "hello anyone out there to hear my complaint?" Last week I received a gift box. I went on line to get information about it, and lo-and-behold the item I received in no way matched the item number or name that was on their site. I sent an email, with all of the order information, to try and get what was due me. Seven days later they have not even acknowledged my email. Today I have again sent my complaint, along with a photo of what I received and a photo from their web site of the item I was suppose to receive. Should I get ANY response I will adjust this review. But, I'm not optimistic. read more

My sister and I visited here today on our sisters day out. We were warmly greeted, and left with our favorites, candy apples and the pecan claws!!! The wonderful lady that helped us was a pure gem!!! Her coworker gave us a good laugh as we were checking out as well!!! It had been a while since we visited Savannah and we ALWAYS make the stop at this treat shop. Keep being amazing and see you guys again soon!!! read more

I ordered an overnight delivery and called to be sure of it. After they had billed my card, they told me that they couldn't do an overnight delivery and did I want to cancel. I said yes. That was December 19th and my credit card has not been reimbursed. I've called every phone number, but only a recorded message so I've left numerous messages. No return call and no reimbursement. Headed to the Better Business Bureau next. read more

The store smells great and they were happy to give me directions when I was lost. I am excited to eat the tasty treats!

I didn't go into this store until now because it's in the mall and it's small so I figured it wouldn't be as good. Not the case at all. They still have a good selection and they make the items often so you are getting them fresher. They have red velvet fudge here and it is good, and they have mini pralines which I didn't see at the larger store. This location is definitely added to the approved list. read more

Not a fan of this candy store (it's the one at the mall) I've been in 2 seperate times to order 2 pralines (or similar variations) and each time it's ended up costing $6.. sor $3 per praline. On River Street I can get 2 for $3! Maybe they are bigger here and price per pound is the same. Either way, I don't need an XXL praline, just give me a small, cheap one and I'm happy, but this place can't do that. read more

The pecan turtles here are the BEST!!! Grab a glass of milk and one of their peanut butter cups! Free praline smells as you walk by what more could you want! OK maybe less calories but it's worth it! read more

Excellent candy store. One of my all time favorites and best one in Savannah. Over whelming selection and great quality.

Love this place! A little pricey but love the candies here! They also have these fans at the doors so when you have been out all day or night and you're walking down river street you can stop by to get a good breeze to cool down. Lol read more

No-Customer Service! I am a fan of the Savannah Sweets (over 20 years). This was the worst experience I have had at this establishment. The young lady (Charlene) had the worst attitude I had ever seen. She continuely commented "Anything else", before we could finish our purchases. My wife and I thought this was very rude. She appeared to be having a very bad day, however this should not be apparant to the customer. We spent approximately $50.00 in candy on April 13, 2013 [10:30am]. I actually know the original owners. I assisted in helping recommend a store to open an additional store at North Point Mall in Alpharetta, GA several years ago. I will be sure to give them a call to discuss my unpleasant visit to their store in the Savannh Sweets - Oglethorpe Mall location. With Kindest Regards, SFMII read more

Love the home made candy. The smell in the mall drew me to it. Andrea gave the best recommendations on fudge. Will deff be back!

I prefer pralines from this location over any candy store on River Street. They seem much fresher and tastier.