The owner is rude and very unprofessional. I dropped off my 14 year old small breed dog for the…read morefirst time at Dog Dynasty and specified that he is old so be very gentle with him, ( mind you I've been taking him grooming to many, many different places every other month for 14 years with no problems!). I pick him up an hour later with his back leg useless! He's unable to put it down much less walk on it. They said it happened from them drying him with a dryer. I don't believe she was honest with me considering when I called her 9 days later saying his leg hasn't improved with Gluco/chondro supplements and aspirin one bit, he still hops around and now I need to take him to the vet, she started YELLING at me saying she's "HIGHLY offended that I'm accusing her of hurting my dog". But what I really wanted was for her to be honest with me about what really happened and for her to know the severity of his situation ( she had a few larger breed dogs just walking around the area where she was working and they could have accidentally jumped or stepped on a slow moving aging dog). Her reaction and defensive yelling said a lot. Usually people who aren't honest respond that way.

can't handle golden puppies even thought they claim to be an experts on grooming Golden's We took…read moreour golden puppy twice and she never finished grooming. Called us and said the puppy was out of control. Still charged us for the grooming.

Would recommend Emily to anyone! She did an amazing job…read morewith both of our dogs. We've gone to her twice now to have their anal glands done. For the convenience of her coming to you for these services is more than reasonable. It's easy to book an appointment with her online. She will text you so you know when she's on her way, and is very quick to respond to texts if you have any questions. She arrived early both times, and is very efficient with setting up her table and other necessary equipment. She was very loving towards our dogs, giving them little treats and making a point to introduce herself to them to help make them both feel more comfortable with her and her assistant. She did an all-around great job! I highly recommend her to anyone with a furry friend! :) Emily and her staff are COVID sensitive and practice all required precautions.

Emily and her staff are extremely professional, punctual, and knowledgeable. She is very responsive…read moreif you need to reach out. She made my pets feel comfortable while performing an anal gland expression, which isn't so pleasant. Recommend to everyone! She and her staff are COVID sensitive and practice all recommended guidelines.

I would not recommend Yappy Days. I had a bad experience. The original groomer and a new girl…read morecame in. I booked my cute little Multipoo and ask them not to cut her too short and leave the legs longer. When I went to pick her up I was appalled at the was she looked. She absolutely scalped her. It has taken may month for her to get her hair back. I Will never go back.

The staff is friendly and always greets Raven by name with enthusiasm, and she loves coming here…read morefor daycare. She is always worn out afterward.

My appointment was at 2:50 PM. I didn't walk out until after 4:45 PM. The front desk was fine,…read moreeverything else? An absolute joke. I came in for a basic check-up. My dog has some bad allergies, and I just wanted to know what I could do to help her scratching. Instead, I got cornered with a ridiculous $1,300 "treatment plan" before anyone had even laid hands on my dog. No exam, no diagnosis, just a scripted sales pitch. It was all about money from the second I walked into that room. Then after sitting around for nearly an hour, the vet finally came in. But before we could even start, the vet tech took it upon herself to bear-hug my 95lb dog with zero warning, zero communication, and zero understanding of proper handling. She didn't ask me to help, didn't ask how to manage my dog , just grabbed her like it was no big deal. If my dog wasn't well trained, that assistant could've ended up in the ER. Absolutely reckless. And the pricing? First $1,200. Then suddenly less than $400. Then somehow it ends up over $500. What the hell is that? Feels like they just throw out numbers to see what sticks. To be fair, the actual vet was the only decent part of the visit. She was direct and gave me straight answers when I asked for no BS. Too bad everything around her was a mess. Bottom line, If you want to waste time, be hustled for cash, and trust your dog to people who clearly have no clue how to handle animals safely then this is your place. I'll never step foot in there again.

Great service and reasonable prices. They listen and answer questions. A smartphone app that…read moreworks. Easy access just off the Truman. Great techs and super doctors!

I have been going to BARKS about four years. My little girl is somewhat an introvert but I trust…read morethem with her. Had my little girl there for boarding and daycare. Both have been great. Thank you!

The Good - Our dog seems to enjoy going to Barks and always comes back 100% exhausted (assumingly…read morebecause he has so much fun). We have had generally positive interactions with the staff and the facility seems fairly nice from what we can see. The cage-less atmosphere is a big plus for us. The Bad- You're almost guaranteed to have to pay additional fees for boarding (for those with traditional work or vacation trip schedules). For boarding you can't do a morning check-in or an afternoon/evening check-out without paying an extra $15 fee for each on top of the $50 per night fee. You can't pick your dog up on Sundays at all unless you make pre-arrangements and pay another $15 fee. The Ugly- We felt pretty scammed on our last boarding. We dropped him off Friday for a 1-night stay and were told we could pick him up anytime before 7pm the next day (the front desk girl even said "Saturday? Anytime before 7"). But we received a call at 6:15pm the next day asking when we were coming to pick up our dog because they were closing (they told us the girl at the front desk made a mistake and they don't stay open until 7pm on Saturdays). We said we were 15 minutes away, our GPS said we would be there at 6:30pm. They said they were sorry about the mistake, but that was too long to wait and we would have to pick him up the next morning. We weren't thrilled, but mistakes happen, ok. First thing the next morning we went to pick them up and the front desk girl (the one who had said 7pm) was very apologetic, but then CHARGED us both for the 2nd night we didn't want AND a Sunday pickup fee. Blown away, I asked "are you really charging us for the 2nd night?". She called what I assume was the manager and they took off the Sunday pickup fee but still charged us the extra $50 for the extra night. Might be a little over-dramatic, but it really felt like they held our doggo hostage and then demanded ransom to get him back. We paid it, but we really lost our trust in Barks with this. We'll probably try to avoid Barks in the future if we can. The ???- every time we pick our pup up from boarding, he drinks a comical amount of water. It's probably because he's too busy running around with the other dogs to drink, but we do hope they have water bowls out for the dogs at all times.