I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

Our first time in the office, the front is very clean and staff was friendly. My kids saw Dr. John…read moretoday. He is great with kids! He is kind, inviting, fun, and professional. I loved that he and his assistants made us feel so comfortable, like they've known us for years even if it was our first time. I appreciated that Dr. John was very informative and has a preventative and conservative approach to dentistry. So happy we found this caring office! Our kids walked out with big smiles on their faces and can't wait to go back.

Dr Cook is absolutely amazing with my son who has special needs. We have been seeing her for years…read moreand recommend her highly! We travel from Huntersville to see her and honestly would drive further as she is that wonderful

Firstly. I was 12. They TRICKED ME into thinking I needed braces for the tiny gap between my front…read moretwo teeth, but told me it would be for MAXIMUM a year and a half. No. It was five years of braces that I didn't need in the first place. Not only did they get me to put braces on my top teeth but also my bottom teeth that had nothing wrong with them to begin with AND I was later told by a dentist that my bottom teeth were extremely undersized to be putting brackets on them. After I had to have my dentist SEND A DOCTORS NOTE ORDERING THEM TO TAKE THE BRACES OFF they finally took them off after a year of me and my grandmother begging them to. Yeah my teeth were slightly straighter. I also had 9 cavities I had to get filled because they refused to ever take off the braces so I could get my teeth properly cleaned. After I got those cavities filled my retainer didn't fit. Orthodontist refused to give me or make me a new one. So now my teeth look the same as before anyways. The old guy who runs it IS CREEPY in my opinion and awkward. I am BEYOND angry with this establishment. I have HORRIBLE gum decay and recession from this entire experience because they were money hungry and cared more about that then the 12 year old's oral health. I am 20 now and got my braces off at 17 and STILL AM SUFFERING THE CONSEQUENCES. Don't go here.

Very friendly dental practice that caters to children. They also have orthodontist options…read more My daughter likes coming here and has no anxiety.

The staff and service offered at Ballantyne Pediatric Dentistry are fabulous! My 2 yr old daughter…read morefell and injured her tooth - out trip to the this office was her 2nd experience at a dentist office. It was wonderful from beginning to end. Looking forward to our next visit. They even text reminders of my appointment to my cell phone! Love it!

Dr. Scott is great with kids. He is very thorough and doesn't push any unnecessary services, unlike…read moreothers might. He also will suggest if it is advisable not to proceed with treatment. He is very concerned with not making a trip to the dentist a traumatic experience for your child. You can't go wrong with Dr. Scott! Highly recommended.

Dr. Laxer was Lauren's Pediatric dentist. She has an excellent personality for working with…read morechildren. She is very experienced and did a great job taking care of Lauren's teeth. The office is super kid friendly with lots of toys - low tech as well as high tech to keep the kids occupied until their appointment.

I cannot say enough great things about this Dentist and her staff. She was my kids' very first…read moredentist and the care was exceptional from beginning to end. Due to insurance issues, we switched to another pediatric dentist in the 28277 zip code who was very aggressive and seemed all about the money. After she convinced me to have two of my child's baby teeth pulled, anesthesia and all and after the trauma, it dawned on me that is was probably very unnecessary I yanked my kids out of her practice and back to Dr Laxer faster than she performed those extractions. Dr Laxer and her staff have always been more concerned about my children's health than the dollar, wish everyone felt that way and didn't prey on a mother's concern to make a buck

In November and December 2024, I paid for dental services for my daughter because we did not have…read moreMedicaid coverage at that time. Even though I told them that we are currently waiting for insurance and cannot afford to pay for multiple services, I clearly said that I only wanted to proceed with what was urgent for my daughter. Dr. Athena insisted on also doing a cleaning and a full dental x-ray examination, just so I would have to pay more out of pocket -- which clearly suited her. She didn't take into account that I only wanted the tooth extraction, the rest we would do once we have insurance. In the end, she convinced me to go ahead with procedures that weren't urgently necessary. But from that moment, I realized that, for them, money matters more than the patient's current situation. In February 2025, my daughter was approved for Medicaid, including retroactive coverage for the previous three months (November 2024 to January 2025). I explained this to the clinic and provided them with the official Medicaid approval letter confirming that my daugher was covered for those months, including November and December. The clinic scanned the letter and told me they submitted the necessary documentation to request payment from NC Medicaid for those visits. They received the payment from Medicaid by the end of March 2025. However, even though three months have passed, they still have not returned the amount I paid. I have followed up with them multiple times, and they continue to delay the refund, saying it will be reviewed by a manager or done at a later date. Despite these promises, no action has been taken. At this point, I am now going to file a complaint with the NC Medicaid Ombudsman and NC Department of Health and Human Services and after that I will go to the Office of the North Carolina Attorney General, which investigates cases where a clinic receives payment from both the patient and Medicaid, and then refuses to return the money to the person who is legally entitled to it.

Looks like a lot of Bad Reviews mentioned here and the Doctor plus the office is least concerned…read moreabout these reviews. After 6 months of bad experience finally decided to put this review out, not sure these matters or not for them. For my kid's last visit, they charged us $150 upfront and then insurance paid them $150, it's been 6 months now with 8 to 10 follow-ups and still money is not refunded to us. Will you provide service without getting paid? so why to hold my money for 6 months? Do I have the option to call Collection Agency and demand for this money? The best part is their Finance manager is never available to connect. One of their team members spoke very rudely as if I owe them $150 and not them. As if she was doing a big favor of answering my questions, constantly cutting my conversation and extremely frustrated that why I don't have to wait longer for their Finance Manager to wake up one day and feel today is the day to release the money. Super Rude. Very Unprofessional attitude & service. Money is there priority not customer. Unfortunately, I have to choose 1 star, ideally it will be zero star

I just want to say that my daughter feels absolutely comfortable coming here, everything from…read morewalking into the office to the checkup. They really make sure your child feels comfortable during your visit, I would recommend this dentist office to family and friends!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

Great Dentist! Had a tooth infection. I was fortunate enough to find this dentist and they are…read morethe best .

They were 10 out of 10 Very polite and friendly!…read moreAnd very thoughtful and Thorough ! I would recommend Holt family dental to my friends, family and everyone I know !

I have called 7 times and texted three times over a 4 week span to make an appointment. I have…read morepreviously texted them in Oct 2025, so I'm positive it's the correct number. No response. I'm so disappointed. So unprofessional! I'm just happy that I'm not a patient thats in pain! can you imagine not being able to get in contact with your dentist for over a month?

Wonderful dental office! The atmosphere is very peaceful and calming. Dr Walford was so kind and…read moredid a beautiful job on my chipped tooth! Can't tell there was anything wrong with it. Rae, her assistant, was also wonderful! Highly recommend this dental practice!

The care from every single staff member is amazing. My son needed extensive work done. The…read moredentist/staff explained the whole process asked if I had any questions. Showed so much compassion and empathy. Happy child. Happy parent!

I quickly stopped in at Blakeney Pediatric Dentistry after my child lost a tooth at school. I…read morewanted to quickly see if they'd assess the tooth as permanent or baby. Apparently, the dentists here can't do that without an x-ray. Luckily for us, while we were waiting to get the insurance information squared away, a couple of google searches revealed that it was a baby tooth and we left. If one was considering this practice as a home, one might ask what kind of dentist can't assess a tooth without an x-ray?