Perfect location, parking, restrooms and awesome mechanics!…read more Got my chain length adjusted for my Cannondale Synapses' maiden voyage. Mechanic took care of me right away and did a fantastic job! Thanks for making my first day back in the saddle possible!

We rented road bikes for two days. High quality bikes, exceptional service! Mark greeted us by…read morename, offered us every possible accessory we could need (free of charge), and was very accommodating when we got back too late. He was a pleasure, and we definitely would rent here again!

Blew out my rear hub during a 65mi ride and mechanic Pete immediately diagnosed the issue and took…read moreme back to the shop. I was pretty bummed that my bike was in such bad shape, but Pete was well versed in the issue and replaced everything I needed on the spot. Most shops I know have a 2-5 day backlog due to COVID and these guys got me on the road in under an hr without an appointment. Thanks guys, keep up the good work.

This is the most expensive bike rental place we saw in both Sausalito and SF at $50 for 24 hours…read more And the bike did not come with any accessory except a water bottle cage. No basket, no racket on the back, no place to store anything. On a positive note, the guys who run this place are friendly and seem to know what they are talking about. We didn't have any mechanical issue with the bike. Tip: if you want to rent a bike to take on the Ferry to SF, and you want to take an early ferry, rent the bike the night before. Sausalito shops don't open until 9:30 or 10.

Dave saved my trip, I had brought my road bike with me from Boston for vacation. After unpacking,…read morethe headset fell apart and it was done. I called Dave at 10:15 am hoping to get a rental the next day but was set up with a great road bike by 11:00 am the same day and was riding by noon. My wife thanks him too. The bike fit me perfectly as I own the same one. Great service from both Daves.

I'm so used to bike rental places to be staffed by apathetic teenagers with little to no knowledge…read moreor interest in what they're doing. Vs someone who is going to try to upsell you on everything. Not here... What an amazing experience. I called the night we arrived in Tiburon, expecting an answering machine, but instead got Dave (the owner) while he was on a bike ride. He offered to bring me a pair of bikes that night! Suffering from some unexpected vertigo, I decided to postpone, and possibly nix my bike riding plans altogether. Dave #2 met us at the shop in Sausalito (an interesting old warehouse, former window hardware manufacturing facility) and he proceeded to set us up with maps, guidance on conditions, and fitting my wife with her helmet and bike fully so that there was no doubt that everything would fit perfectly. Dave#2 was so zen about everything and it was obvious that he takes the care and maintenance of the bikes to heart. Their bikes are in immaculate shape, not a spot of rust, no scratches, no dirt. While getting ready, he was so caring and considerate, asking multiple times if we wanted some water or to use the bathroom before we went, even offering gloves in case it was too cold. This is not what I expect from the type of business that takes care of visitors whom they may never see again. We took a ride out to the Golden Gate, and Dave kept in contact through the trip, even taking pix of us when we got back. Dave and Dave run a very special business and I would rate them 20 stars if I could.

I had a terrific experience purchasing a new bike with Mike's Bikes of Sausalito. Kevin and Dolores…read morewere very helpful, informative and patient as I decided on the exact bike to buy. They really made the entire experience as easy as possible and made extra effort to get it setup similar to my prior bike while accommodating the new specs. I came back a couple times to get new tubeless tires setup and tweak a few other items and they were always very glad to help make it as smooth as possible. I'll go out of my way to work with them in the future.

I should have replaced a bike tire awhile ago..The bad news I had a blowout riding through…read moreSausalito...The good news is the convenient location of Mike's Bikes and their customer service..Huge shout out to Dane for stopping his back log of work and getting me back on the road in 10 mins!..Thanks Dane and Mike's Bikes!

A no-frills, easy bike rental experience for renting bikes to take onto the Angel Island/Tiburon…read moreFerry and ride the trails on Angel Island. Of course you could also ride around beautiful Tiburon too! Scott helped us get our bikes quickly to make sure we made our 1pm ferry (overall less than 20min), which we greatly appreciated. The shop is just around the corner from where you catch the ferry, so very convenient! The only thing negative which made me dock a star was that both Trek mountain bikes that we rented were in dire need of repair. My husband and I rent bikes often when we travel to places, and this was the first time we ever experienced renting bikes from an actual bike shop that were in bad condition (literally your whole job as a bike shop is to keep bikes in good condition to rent or sell, right?). Almost all the gears kept slipping, and on hilly trails like the ones on Angel Island, this made our bike ride difficult and bit frustrating. Only 3 out of the 21 gears worked properly, and they happened to be 3 high gears, so a few of the steeper inclines were brutal. We laughed it off and just accepted the harder leg workout (haha), but overall this was a bit disappointing. For the record, my husband and I are both athletes who bike, run, hike, and work out regularly, so if we were even having a tough time, I can't imagine what it would have been like for an average leisurely cyclist! So instead of taking the bikes out for 3+ hours, we returned them sooner since they were in such poor condition. Other than that, we still enjoyed exploring Tiburon and Angel Island for the first time on 2 wheels! If you rent here, hopefully your bikes will be in much better condition than ours were.

Great location bike shop so close to many fun places to bike ride like Angel Island, Mt. Tam, Marin…read moreHeadlands etc. Great selection of eBikes, and the owner sells the rental bikes for good deals if you ask! Plus the ferry is right there so you can come in from the city and rent a bike just down the street from the dock!

Pick up a bike and ride directly to a nearby trail from the shop- really convenient! 5 stars for…read morethe service and 4 stars for the trail we did. Owner: super nice. Bikes: seemed really good (and they provide water-bladder backpacks too). Cost $60 per person for the day. What we did: rented bikes and went out on our own. Rob recommended two nearby trials (one non-technical). We went for the non-technical trail and it was a nice, scenic route (a fair bit of uphill followed by a long downhill section). Would be interested to do this again and try the more technical trail.

My Mom and I wanted to do something a little off the normal touristy track and were up for a little…read moreadventure in SF. This was perfect. Rob (runs the co.) was really helpful from the moment I contacted him. He markets himself as a VIP outing business but I think it's rather affordable. We did a sunset Kayak- took the ferry to Sausalito (a must-do anyway), he picked us up from the station and took us to the beach where he got us all set up and pushed us & the kayak into the water! We explored the bay area for a few hours, lots of quirky houseboats and beautiful views and headed back where he met us and drove us back to the ferry. Great experience- I highly recommend renting through him. We want to try the mountain biking next time we return!!

Loved it ... NOTE: The only thing to do here is walk | hike | bike | enjoy the views…read more Took the ferry from Tiburon to Angel Island.. worked out great. Wished I would have brought my bike.. next time. Hut fyi... You can rent bikes on the island. We walked the paved path around the island... it was great (but HOT - August) took us about a little over two hours, this included reading the signs and taking pictures. A pot of great history there. Maybe next time I will try the hike up to the top (more likely when it is cooler weather) Would I go back? Yes

It was my first time going to Angel Island and on 4th of July. I was excited to see the fireworks…read moreand celebrate my kiddo's 13th birthday. After getting out of the ferry, there was a line where we were be driven in trams to the observation area. Because we had brought a cart, one of the park employees brought it up on a van instead. The island is beautiful, historical, clean and makes me want to visit again. Once we were in the area, it provided a view of the fireworks in Sausalito, the Golden Gate Bridge and the random areas within the city with fireworks. Although the colorful fog was more visible than the fireworks itself, just the experience of celebrating Independence Day as well as a birthday was worth it. We had a chance to watch and listen to a canon get fired, we got free neon lights, watched civil war soldiers, listened to the star spangled banner played by a small band. There was a small concession stand that sold sodas, coffee, hotdogs, cake, wine and brownies. Overall a fun experience, I would come back to explore the other parts of the island.

Never took my bike to Brian but I would after he spent a good 10 minutes on the phone trying to…read moretrouble-shoot why my Di2 front derailleur was not moving the chain all way on to the big chainring. Thanks, Brian for your suggestions.

Nice guy. Very fair. Will go back. Helped make an old bike safer to ride for my son.read more

Effortless rental! Outstanding! Mark was awesome and took care of everything!…read more Beautiful ride!

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Xtracycle in Mill Valley has some of the most friendly, accommodating staff i have ever…read moreexperienced. I called in to book a test ride with them for some Priority Bicycles as they are the defacto Bay Area Adventure Center for Priority. Joe was who answered and he is literally the best. He got me all set up with my appointment and gave such an informative and transparent explanation to all my questions on the bikes. Nick set us up with the test ride bikes and was so friendly and helpful. He was willing to pull some bikes back down for us to retest sizing, etc. My dad and I ordered bikes that day and we set up our pick up and installation there in Mill Valley. Granted, we traveled 2 hours to go to this store. So that should be a testament to how awesome this staff is! Picking up the bikes was a breeze and they even accommodated me and added my ask for a tubeless conversion. They even installed the rear bike rack I ordered free of charge. Overall, we had an amazing time working with the team at Xtracycle. Thank you so much to Joe especially for answering all our calls, questions, and concerns. If you ever want to test out a Priority Bicycle or one of Xtracycle's awesome cargo bikes, this is definitely the best place to go in the bay!

Xtracycle also has a selection of demo bikes from Priority Bikes. I scheduled a demo ride with them…read moreand Joe helped me pick out the perfect light weight electric bike that I know I can ride for life. I was able to order it to be shipped and delivered to Xtracycle to be assembled. Joe went the extra mile (literally) and delivered it to me in Sonoma County! Joe and the team Xtracycle are great!