Dave saved my trip, I had brought my road bike with me from Boston for vacation. After unpacking,…read morethe headset fell apart and it was done. I called Dave at 10:15 am hoping to get a rental the next day but was set up with a great road bike by 11:00 am the same day and was riding by noon. My wife thanks him too. The bike fit me perfectly as I own the same one. Great service from both Daves.

I'm so used to bike rental places to be staffed by apathetic teenagers with little to no knowledge…read moreor interest in what they're doing. Vs someone who is going to try to upsell you on everything. Not here... What an amazing experience. I called the night we arrived in Tiburon, expecting an answering machine, but instead got Dave (the owner) while he was on a bike ride. He offered to bring me a pair of bikes that night! Suffering from some unexpected vertigo, I decided to postpone, and possibly nix my bike riding plans altogether. Dave #2 met us at the shop in Sausalito (an interesting old warehouse, former window hardware manufacturing facility) and he proceeded to set us up with maps, guidance on conditions, and fitting my wife with her helmet and bike fully so that there was no doubt that everything would fit perfectly. Dave#2 was so zen about everything and it was obvious that he takes the care and maintenance of the bikes to heart. Their bikes are in immaculate shape, not a spot of rust, no scratches, no dirt. While getting ready, he was so caring and considerate, asking multiple times if we wanted some water or to use the bathroom before we went, even offering gloves in case it was too cold. This is not what I expect from the type of business that takes care of visitors whom they may never see again. We took a ride out to the Golden Gate, and Dave kept in contact through the trip, even taking pix of us when we got back. Dave and Dave run a very special business and I would rate them 20 stars if I could.

Xtracycle in Mill Valley has some of the most friendly, accommodating staff i have ever…read moreexperienced. I called in to book a test ride with them for some Priority Bicycles as they are the defacto Bay Area Adventure Center for Priority. Joe was who answered and he is literally the best. He got me all set up with my appointment and gave such an informative and transparent explanation to all my questions on the bikes. Nick set us up with the test ride bikes and was so friendly and helpful. He was willing to pull some bikes back down for us to retest sizing, etc. My dad and I ordered bikes that day and we set up our pick up and installation there in Mill Valley. Granted, we traveled 2 hours to go to this store. So that should be a testament to how awesome this staff is! Picking up the bikes was a breeze and they even accommodated me and added my ask for a tubeless conversion. They even installed the rear bike rack I ordered free of charge. Overall, we had an amazing time working with the team at Xtracycle. Thank you so much to Joe especially for answering all our calls, questions, and concerns. If you ever want to test out a Priority Bicycle or one of Xtracycle's awesome cargo bikes, this is definitely the best place to go in the bay!

Xtracycle also has a selection of demo bikes from Priority Bikes. I scheduled a demo ride with them…read moreand Joe helped me pick out the perfect light weight electric bike that I know I can ride for life. I was able to order it to be shipped and delivered to Xtracycle to be assembled. Joe went the extra mile (literally) and delivered it to me in Sonoma County! Joe and the team Xtracycle are great!

This Mike's Bike is so awesome!!! 5 stars for the amazing friendly welcoming attentive staff…read more Usually on a Sunday we stop by here before riding through Paradise Loop. Shout out to Kevin who helped us all out There's another staff in the back who helped provide really good knowledge as well. Everyone is super passionate about bikes so they'll be able to know what you need. As for the space inside, it's organized, clean, and packed with lots of functional and cute colored bikes depending on what you're looking for. Outside of the store, there is a good amount of parking next to the bike path so that you can ease into your ride. Cheers!

Went look for new, larger panniers. Didn't want to buy online, only to have to return them. Good…read moreselection. Staff listened and matched me with exactly what I wanted...not the most expensive as other shops have tried to do. Good job!

Got a Radrunner 3 Plus from them,fantastic service and love my big foot e-bikes.Can't wait to ride…read moreit this weekend.

Just purchased an Aventon bike and couldn't have been happier with the experience. Taye was highly…read moreknowledgeable and willing to educate me as much as I wanted. No hardselling, no upselling. Got a terrific bike for a reasonable price after test-riding three models. Highly recommend this business!

Effortless rental! Outstanding! Mark was awesome and took care of everything!…read more Beautiful ride!

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Best fishing boating place ever !! Best customer service ask…read morefor David He Great made my experience smooth quick fun and easy

Set my previously purchased gallon of unopened paint on the counter and the sales person grabbed it…read moreand set it directly in front of her and rung me up for around $197. I told her I just brought it in to return it. She decided that was the time she needed to go take a bathroom break and called a man to come cover for her who yells at her saying he didn't have time for that because he had so much to do!! But here he comes in a huge huff and asks me for my receipt and then looks at the can and said "no, no way...we can't return this because it has some rust on top" THIS IS THE SAME GALLON OF PAINT I WAS JUST RUNG UP IN A SALE FOR BY THE OTHER PERSON! I didn't say anything but you just sold it to me a month ago and he now starts shouting at me that he is positive as soon as a can comes in with any rust on top they discard it immediately and would never sell me that can. Literally tried to sell it me a few seconds before.... I said he can see my receipt under my membership and all frantic attempting to take my member number 3 times and kept messing up the number but wont slow down or listen. He finds the transaction and says nope no can't do it because it is from way too long ago and looks to tell me 7/13/2025, which is last month. I said it is obviously unopened and spoke to a store manager before coming in and if he could get Brian. And he tells me he is the store manager and Brian only manages inventory. I asked for a copy of my receipt And he said no and that he needed to ask me to leave the store immediately! He took the gallon of paint and pulled it toward himself and I said he was unbelievably rude and before I could finish he was shouting again... telling me he is not rude!! This was all after having to watch the prior cashier badger and belittled a customer rolling her eyes, and making other noises a 5 year old would make when exhausted at a customer already spending $300.00 because he was not simply agreeing with what she was incoherently mumbling about a gold member and refused to answer his questions or explain what she even saying to him until all the joy left his face and he just said yes do it to get away from her, it was my turn next.

I bought my Sirrus in 2010 and I'm guilty of not doing any proper maintenance since then (grimace)…read more There are a handful of bike shops in the city but traffic and parking have prevented me from doing so. I am so GLAD to have found this location by the powers of Google as it's very close to where I live and traffic/parking will never be an issue. Paige & Kevin are awesome guys, and I received great tips for keeping my bike in tip-top shape. I hopped on the bike the moment I got home and took it for a mini test ride around my driveway and I could instantly feel the difference from before. It's a brand-new bike all around!!! Super thanks to you all!

As a SSF resident and an owner of several Specialized bikes, I was stoked to find they have opened…read morean authorized service and sales shop so close by. Recently, I've had 2 separate experiences within a week a week of each other. The first one, I was selling a bike on CL. A buyer living in Colorado asked if I could ship the bike and I was reluctant to do it. I suggested he call Specialized Bay Area to see if they can handle the packing and shipping of the bike, basically taking liability to get it shipped there. The transaction worked out perfectly where the buyer dealt directly with SBA on the shipping. Buyer Venmo'd me payment and received his bike in 3 days! Kudos to SBA for offering this service! The second experience. I was gonna go for a ride on the Levo this morning. Found a broken spoke. I texted the SBA and explained my problem, gave them a copy of my registration of the Roval wheels, and they said to drop it off any time. I stopped in @ 4pm on a Friday thinking to pick it up next week. One of the managers, Yoav replaced it on the spot, trued the wheel, lubed all the nipples, installed factory tubeless tape, all within 10 minutes! Best of all, the spoke repair was covered under warranty! Actually, the best of all was the staff were friendly and personable. :-) My bike was down for only a few hours! By far, the best experience I have had with a bike shop. I hope they stick around because I want I work here when I retire. Specialized for life!

#27 of 2026 27 down,…read more4 more to go to end January with 31 reviews! I'm def loving this newly discovered area of Mill Valley. My husband and I love Hook Fish. One day while I was waiting for him to meet me, I decided to peruse the store next door. It was one of those stores that sold pretty much everything from puzzles and socks to apparel and candles. I ended up leaving with this national parks puzzle my husband and I completed December 2025. Very cool just to walk in and see what they got. Gave me Roxy, Vans, Hot Topic vibes but California centered if you catch my drift. Only thing I wish is they're open past 6pm.

Delicious beers and cider on tap Outdoor seating as well,…read morenice casual ambiance l, Highly recommend with the fish tacos from Hook Fish