Shockingly - immaturely & unprofessionally - Nancy unilaterally canceled my next 3 appointments with her (I was going to cancel 2 of the 3 myself anyway, tonight, given I found a different massage therapist, who I prefer, but debated doing so, as Nancy is less expensive), simply because Nancy did not like my Yelp review for her friend & hair stylist Angelina at Effects by Angelina (her alleged business name, according to Angelina - via text, and according to Angelina's website), yet it's Effect - singular - by Angelina, according to Square, which she uses for payments & scheduling, proving Angelina is sloppy with details. UPDATE: Even after Angelina text me that it's "Effects" on Saturday, after I wrote my review, she changed it to "Effect," singular, proving she's flighty & oblivious, and clearly has no idea how to run a business, much less set-up online/efficient booking, or hire a staff to do it for her, given she has no time to run a business, schedule appointments for her business, market her business, or even brand her business - properly. And then Nancy is stepping in, as - what? Angelina's mother? Is Angelina a small child, or a "business owner"? Ridiculous. Not only was I surprised by Nancy's immature, amateur, unprofessional, middle-school, Mean Girls level behavior, the way Nancy phrased it was blatantly insulting & disrespectful, as she had the audacity to *attempt* to tell me what she thought I needed: "flexible scheduling," as if I would allow her to steal my voice & speak for me, the way Angelina obviously needs Nancy to do for her. Furthermore, both women failed to even understand my basic needs - like my new male hair stylist does (who has the same level of tolerance/patience as I do for time mismanagement). No, Nancy, I do not need "flexible" scheduling, however I do need simple, efficient, easy, and consistent scheduling, such that I can put scheduling on auto-pilot. Scheduling is not a task I enjoy doing, nor is it a productive use of my time, especially when technology can easily automate it, if someone is too cost-effective to hire a receptionist. Furthermore, if I were to add up all the multiple hours I've wasted navigating both Angelina's & Nancy's clunky websites - scheduling appointments - it would be hours. Whereas I can easily name multiple small businesses in Washington, D.C., Plano, TX, San Francisco & San Jose, CA, and even Denver, CO, where this is not the case. Thus, it's specific to them. Nancy is, however, absolutely right that I have already replaced her, and worked earlier this morning to book out my next few appointments, waiting until returning home from errands tonight before canceling Nancy, only to see Nancy's childish email, solving the problem for me - and removing my guilt. When people show you who they really are, listen to & believe them. Lastly, during my last appointment, Nancy had a bad attitude & rolled her eyes (mistakenly thinking I didn't notice, or care) about my consistent, continued request that she courteously, politely, respectfully wear a mask - especially as we approach our 3rd winter of COVID. I understand that she thinks & believes it's over. She's welcome to her *OPINION*. However, the first time COVID was "over," my dad died. The second time COVID was "over," I got a 6-week breakthrough infection, and was OOO from work for 4-weeks. I'm not running that risk a third time/winter, and the last thing I want - or need - is a flippant massage therapist disrespecting my medical boundaries, because she thinks she knows my medical needs & boundaries better than I do, or my doctors do. She doesn't. What happened to customer service, listening to & respecting customers? read more

With COVID-19 our family hasn't gone out much at all. As soon as we got signs that some restrictions were relaxing, I knew the first thing I needed was my appointment with Nancy. Just because it was a pandemic didn't mean my body wasn't overdue for some serious deep tissue massage therapy. While I've felt safe with Nancy for over 9 years, Nancy has adopted all of the best practices precautions for COVID-19. (I work for a healthcare company and everything is to the highest standards we expect even for clinical care environments). I don't consider massage to be a luxury - rather it is an integral part of our wellness and health routine. While our family is still acting as if we are primarily on home isolation, I felt 100% confident in my recent visit to Nancy for my massage! read more

Nancy is absolutely incredible. She makes you feel so relaxed and comfortable (which is the point right?). She also takes the time to understand what's bothering you and gives you tips on how to make improvements even beyond massage therapy. She is such a genuine and kind person. She's definitely the type that makes a friend everywhere she goes. Also, I was so surprised to not only get a thank you card after my first session. She also sent me a birthday card for a discounted massage. Both cards were handwritten and you know that takes some serious time. Thank you so much, Nancy! I already have a follow up appointment scheduled!! read more

Thank the Lord! She's open again! She's strictly adhering to cleanliness and disinfection protocols. Everything is fresh, clean, and well organized. Best of all: still the best massage that money can buy. Downer: we can't hug each other any more. read more

Nancy gives a great massage. Very professional and follows all CDC guidelines to keep her clients safe. Her massage room is clean, relaxing and safe. I highly recommend Nancy's services to anyone looking for an excellent massage experience. read more

Being a massage therapist, I am very picky when choosing a practitioner. During a recent visit to Denver, I had the pleasure of being seen by Nancy. While I would have never considered having a massage on a day when catching a flight, I now want to incorporate it into all of my travel days. There is something so confident and comforting about Nancy's touch; she alleviated my aches, pains, and stress before having to navigate the airport, roll my suitcase, and sit on a plane for hours. Each time I visit Denver in the future, a massage with Nancy will factor into my plans. She possesses the rare combination of being knowledgeable and skilled in massage techniques and post-session at home exercises, while also genuinely caring about her clients. Nancy is a professional who engages her clients and listens to them. For those of us who have seen other practitioners who seem to "phone it in" and utilize a "one size fit all" approach, hers is a welcome change. I highly recommend Nancy; her friendliness put me at ease instantly. In addition, her office is very clean, professional, and relaxing. This is what a healing massage for pain relief and stress management should be. read more

This is the real deal! No foo-foo here, Nancy is like having your own personal sport massage therapist. I know she works with all sorts of clients (moms-to-be; auto injuries, etc.) but for me, it's all about my neck and shoulders from long hours in front of the computer AND my whole body from biking, skiing, etc. Nancy is able to release the tension in my neck and unwind my tight muscles so I can go out and play again! LOVE the hot stone - it's my fave!!!! Polite, always on time, doesn't ever make you wait. It's her own business so you can tell she really cares about the customer! read more

Nancy is back and so,is your massage routine. You can be at ease knowing that Nancy is following all the protocols required to re-open your favorite massage experience. Everything is clean to a T and every precaution is and will be taken to protect you and Nancy from any virus residuals. Go get a massage and help our local small businesses recover and thrive. You will be safe and, of course, you will never regret your massage with Nancy. read more

I was so happy to be able to once again enjoy a massage from Nancy post quarantine. Being at that vulnerable age for COVID-19, I have been extra careful reentering places of business for personal services. I had absolutely no concerns based on Nancy's safety precautions and cleaning protocol. She really cares about keeping her clients safe and healthy. Thank you, Nancy! read more

I was so happy when I got the email that Nancy was reopened for business. I knew my quarantined mind and body would soon be feeling much better after a massage. Nancy's COVID-19 protocol is clear and complete. At no time during my heavenly massage did I feel compromised or unsafe - from the moment she opened the door upon arrival and took my temp until she wiped the door handle before I left her office. As always Nancy was kind, compassionate and professional and was above and beyond conscientious in her processes to keep everyone and everything safe and clean. I'm thrilled to have the best regular massages going again. read more

Nancy is fantastic! She is able to apply deep tissue pressure and can quickly diagnose which muscles need to be worked on/released. I travel for work a lot and have a few sports injuries, so I see her every week if possible. Her pricing and time flexibility are extremely reasonable. I won't go anywhere else and highly recommend her!! read more

Happened to be walking by and contacted Nancy to see if she would do chair massages for me. Since then, I have gone as often as possible. She has an amazing ability to release tension in my neck/shoulders/back . I also enjoy having a masseuse that applies such a personal interest in my well being. I highly recommend her for whatever massage needs you might have! read more

Being an active man in my mid (and change) 40's I find that my body had been letting me down more and more often in the past years. I was refered to Nancy Saunders after a particularly rough season of mountain biking and the results were amazing. I was able to recover much more quickly and found that even a good nights sleep was attaainable after a hot stone massage. No matter what i do i will keep going back. read more

Nancy Saunders is a talented massage therapist. I originally began treatment with her following a severe nerve injury to my right arm and saw her weekly. She is able to do deep work as well as mayofacial release of scar tissue and in doing so brought me some much needed pain relief. I've continued to see her for relief in my arm and can also attest to her ability to do prenatal massage. Since seeing her I am pregnant with my second baby- she has a plethora of pillows, bolsters, and blankets to make the ever-growing belly feel supported and safe while doing massage. Having seen many massage therapists- I highly recommend Nancy! read more

Nancy Saunders is wonderful! I always walk into my massages with random muscle aches and pains from various sports activities and Nancy's deep tissue massage does the trick every time. In addition to providing relief from muscle soreness and everyday stress and tension, Nancy is personable, her prices are reasonable, and scheduling with her is easy. Nancy is hands-down my massage therapist of choice and I highly recommend her. read more

I have been going to Nancy for at least 7 years and she is wonderful. She always discusses my specific muscle aches and stresses and works out the pains. I had hip and back problems from years of running, and she has helped ease all of those problem areas. I highly recommend her for sports rehab, or for just a tune-up. I won't go to another massage therapist, as no one has been as effective as Nancy. read more

i just had a massage with nancy saunders, and it was AMAZING!! i have had a migraine/sinus headache for 3 weeks, and she worked her magic and it is completely and 100% alleviated. nancy has helped me with not only headaches, but also muscle aches and pains, as well as general relaxation. i would definitely recommend a massage with nancy saunders to anyone who needs a deep tissue massage, or just some bodily TLC. read more