Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As…read morea business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try!

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

Giovanny was great! Talked me through all the steps and got me the lowest quote and worked with my…read morepayment options so kindly. Would recommend

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Very good insurance company and excellent guys, they work professionally, very satisfied with the…read morequality and service of work !! I recommend it to everyone!!!

I was having a hard time finding an agent and then a friend referred me to Tamara. She helped me…read morebundle a package deal and helped me with business insurance. If you need help and good rates and help during claims definitely call.

Raul Urquiza. did a great job helping me find a Car Insurance Plan. Made everything super quick and…read moreeasy, get to know you a little, and getting a really good deal and explaining things to you. If you are having troubles getting a good insurance plan, defiantly recommend just giving them a call, defiantly worth a try.

It apparently closes at 8pm but I showed up right now at 6:30pm and it's closed. A branch manager…read morefrom reseda sent me over here because they're a location that closes late and yet they're closed an hour and half early. Someone was inside hiding as I was knocking to see if he can come to the door. 3rd freeway insurance I tried visiting today and all been closed earlier than their hours posted. For someone that works 9-5 these hours are inconvenient.

I'm a contractor specializing in high end outdoor pergolas, I was referred to Sid by one of my…read morepeers for liability and worker's comp insurance. Sid was very responsive and was always available to me by phone and text. He took his time to explain the policy and was right on with the time frame. Even though I haven't met Sid in person, he was still able to make the process very easy and seamless. I will continuously return to him for help as Sid is a fantastic asset. I recommend his services to every contractor who is looking for workers comp or liability insurance Thank you Sid!

THIS INSURANCE IS DISHONEST. They get your down payment and…read morethen for any reason they want to cancel your insurance. EVEN YOU DON'T HAVE ANY TICKET! Money hungry. Let's go Mercury Insurance more Profesionals.

Jasmin was very helpful. I gave her the situation and she asked questions I normally wouldn't…read moreconsider. She looked into other ways to try and lower my payments and deductible. It took 2 days because my situation was a bit complicated (at least to me it was). Many insurance companies were giving me some sort of 14 day delay due to some BS California policy but Jasmin found companies that would get me setup immediately. I am very grateful.

Recently, I went back here to get an estimate for residential insurance. The current homeowner's…read morepolicy company which I have been with (auto and then home also - supposed bundling discount) for over 35 years jacked my rate up significantly (almost double), although I nor my family have ever made a claim (and the policy provisions have not changed in years). This is a shame because my parents had been with the company for over 40 years and they had made a significant amount of money off us and are exclusive to military members or veterans (USAA). Natalie reviewed my current policy and was able to get me a higher coverage limit at a lower price with a major insurer without bundling. It was such a pleasant, trouble-free experience because the ladies took care of everything and followed-up to ensure all was good.

Complete incompetence. Can't stand that California requires us to use an insurance broker, when…read morethey just sit on their ass. Try calling in to make a renewal payment & have them WASTE YOUR TIME. Ridiculous.

I Love Hollywood Auto Insurance. I've worked with them for over 10 years and the owner Laura helps…read moreyou find the best insurance fit for you in addition to quoting fair prices. There isn't any salesy fast talk. Neither is there any cold indifference after quoting outrageous prices, which I hate the most. Just simple old fashioned customer service where they listen thoughtfully to your situation and help find the best solution for your insurance needs. Love them They NEVER let me down.

I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!

We have been going to Isaac from Arletta for years for all of our insurance needs. He has taken…read moregreat care of us for our auto insurance and other policies as well. Amazing for both personal and business insurance. Isaac and Eduardo are guys you can definitely count on! They are knowledgable and experienced in this industry. Working with them you can expect a smooth process begining to end. Will continue to go to them for renewals and any other insurnace I need.

I've been a customer for over 20 years, and whenever I have questions, Leigh and his team are…read morealways there to help. They take the time to guide me through the best options and strategies to save money while still maintaining excellent coverage.

As a Real Estate Broker, I've worked with many insurance professionals over the years and I can say…read morewith full confidence that Leigh Diamenti at NDI Insurance is in a league of his own. What makes him stand out is that he's a broker with access to multiple insurance companies. This means he doesn't try to fit clients into a one-size-fits-all policy. Instead, he pairs them with the carrier and coverage that truly fits their unique needs. He's been in the business a long time, and that experience really shows. Every property and deal is different and he has a way of adjusting his approach seamlessly to make sure coverage is appropriate and reliable. Time and again, I've sent clients his way and I've never had anyone second-guess their decision to work with him. When you find someone like this, you don't let them go. Insurance decisions don't stop at one transaction...they continue as life and property needs evolve. That's why I consider him a "secret insurance weapon" for my clients and myself. If you want someone knowledgeable, trustworthy and always in your corner, he's the one to call.

Sara is extremely helpful in finding the best rates and companies. She's always very responsive…read more I won't go anywhere else. Dirk B.

if there were 10 stars Sara would get 12!…read more Absolutely the BEST, courteous, prompt, knowledgeable, and perhaps best of all, recently she did what was best for me, and not for her. They don't make em like her anymore....cannot recommend highly enough