I had two small projects for my house, about four months apart. All the work went very well and the finished product was 100% awesome. I know that I could have gotten a different contractor who would do the work for about 10% less, but experience has taught me that being able to sleep at night is worth a few dollars. Sauer is rock solid across all the talking points and I got plenty of sleep. No drama, no heartburn, no losing sleep and their workmanship is equally amazing. They followed my ideas and transformed my property into something beautiful. read more

Just completed my new lanai & patio by Sauer & Sons Construction Company, this was my fourth start-to-finish Cage, Lanai & Patio job in my many moves across this country and this was by far the BEST EVER! From start to finish, I had constant communication from the front office (Ashely office manager) notifying me of what was on the schedule, and except for the weather conditions, the job was completed early despite a minor concrete problem that was immediately addressed and taken care of. Can't say enough good things about this company: pricing was well within my budget, the schedule was great, and the quality of material used was second to none. Upon completion, Sherry the owner showed up at my home to make sure the work was done to my satisfaction and I was a "happy camper"! Superb company and I sincerely recommend. Pat Flynn Stone Creek, Ocala Florida read more

We hired the company to install some new gutters. We were going with rain chains in place of down spouts on the back of the house. We decided to go with down spouts instead. I called to make an appointment to have the additional downspouts added. I called multiple times to get an appointment and was unsuccessful. So unsuccessful I actually had to order parts from amazon and do it ourselves. Also, the entire gutter system leaks in multiple places. They will do the job, but will not come out to repair the leaks. Since sharing the above review, they called me and came out to add the down spouts and fix the leaks. However....... At this point I will fix the gutters myself! If the owner or anyone would be okay with what the resolution was, then your crazy. What I got seems like retaliation. I did not realize I had to supervise a professional to do their specialty, especially one of the owners/son. So Mitchell came out, almost 4 hours late. I had a scheduled appointment for 9am. He decided to go to another customers house first and did not bother to call and let me or his own office know. I guess he assumed I had nowhere else to be!! He then proceeded to placed my downspout approximately 4" from the post and when questioned, he seemed to be okay with his decision. Oh and he showed with the wrong color‍. Now this was a.scheduled appointment and he assured me he had the material. Oh and he NEVER fixed the leaks either. Save yourself the money and hire a real professional company. See the pictures attached. read more

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I was initially very disappointed in the lack of communication and the attitude of the receptionist. However, our experience with the people doing the work has been great. Communication makes or breaks a company in my eyes, so I am pleased to say that management pays close attention and steps in to resolve issues quickly. Overall, I would recommend them as well as hire their work again without reservation. read more

Oxford, Florida. Poor workmanship and not accepting responsibility for things that are their issues. I am totally disappointed and believe I wasted over $10,000! Buyer and homeowner beware!!! Had a major rain storm this evening and again the roof is leaking. They stated to the BBB that all of my issues are due to the age of my roof. A second firm provided me a review/inspection and stated the roof has nothing to do with the leaks. As the firm walked the seams, water came shooting out of each seam. This alleged task was completed Feb/Mar 2023 and I am still having leaks. Run as far as possible to a different firm!!!! I lost $10,000!!! read more

Tom was nice when he came out, however, I called 4 times to get a written quote. Each time I was told by the woman that answered the phone that she would get it to me ASAP, she remembered me calling again and again, yet - no quote ever received. Update to a response from Tom: Tom has called me, left a voicemail accusing me of having something against people with Tourette's syndrome and stating he would tell Google this as well so he could get this review removed. (As a Neuro Nurse this personal attack is certainly ridiculous, unsubstantiated and uncalled for.) We wanted to get the work done by Tom because we liked him, and did indeed have a great conversation with him when he was at our home. Again, I called 4 times, not once were we told we need to "get our yard graded" before a written quote with everything included would be given. He gave us a quote written on his business card while he was here, but the company refused to follow up with us so that we could move forward with the job. In his response to my review, he states that he cannot "give you an itemized bid until you commit to the job and we proceed with a down payment". I hope no one would ask for a down payment prior to receiving an itemized bid. read more

The screened patio was not built according to the contract. Ceiling panels are rippled. It floods when it rains. I was told that I should dig a trench to improve drainage, but there's no standing water. Water is trapped inside due to poor construction. Customer was not informed of changes. read more

Sauer & Sons Construction - Patio floods when it rains . - General Contractors Near Me - Ocala, Florida

The absolute best company in the area. They have amazing customer service and the quality of workmanship is second to none. We got 3 quotes and these guys were the cheapest and the highest recommended. Can't go wrong here! read more

Sauer & Sons Construction - a patio with sliding glass doors - General Contractors Near Me - Ocala, Florida

Contracted with S & S in Oct. of 2022 to build a birdcage. Job completed in March of 2023. We identified a 2" gap where the new gutters joined the existing gutters on the lanai. Everytime it rained we experienced constant water sounds from the gap in the gutter connections. The water poured out and bounced on the downspout. This is very annoying at night, we have to go out and place a rug on the bottom of the downspout to muffle the sound and allow us to sleep. After several calls to S & S (to a very rude receptionist) to have the problem fixed they never came back out. We filed a complaint with BBB in Dec. of 2023, this finally prompted S & S to come out. They caulked the area in question but this did not resolve the problem. Multiple calls to their office and commitments that they would return we have been ignored. We find their follow-up on problems unacceptable and would not rercommend them to anyone. read more

We had our lanai screed in by Sauer & Sons on Friday. Matt enclosed our daughter, Jamie's lanai a month ago and he did an amazing job. Matt enclosed our lanai with the same amazing work ethic and we highly recommend him. He was very knowledgeable and friendly. We asked him for cards to pass out to our neighbors. Thank you again Matt! read more

We were having our lanai screens replaced and windows added and door replaced. They said it would be 6-8 weeks. They said it would take 2-3 days at most. We understood And waited. They called around 4 or 5 weeks to come. so we scheduled a day and they came and removed all the old screens door and frame. They put up a new frame. They moved the door without consulting us. Then they said they had to wait for the rest until the windows came in.......8 weeks later they come and do the rest in one day. There was no reason why they couldn't have put in the new screens to keep the area enclosed to protect our furnishings etc. When I spoke about this with the receptionist she was unsympathetic and short. Communication was awful. They would say they would let us know.....etc but never really called. we did the calling. The end result is fine but I really wouldn't recommend. read more

We had a small porch screened and two doors put in. I am extremely satisfied. The price was good and the workmanship very professional. The crew that came was very nice and asked questions to make sure I was satisfied. If there was a glitch it was in the office communications. I had to call several times because they did not call back to confirm or set the work date. That's something they can work on and fix. The rest was great, I am very satisfied. read more

Recently had a screened porch installed, but it took 6 months with excuses that they couldn't get concrete. Within a week there is a brown spot that appeared. We called and spoke with Ashley. All she says is that someone will call back. Multiple calls have been made a no return call. Do NOT spend your hard earned money with this company. They take your money and give you crap work. read more

Might as well not call. Got an estimate from them for a simple screen repair. The work was supposed to be done the next day. Two cancellations and calls later, I never heard back from them or got a new appointment. I called their office to take care of the issue. Someone was supposed to call back which never happened either. Better to take your business somewhere else. read more

The team completed my back porch screen enclosure and I could not be more pleased.The job was as close to perfect as possible and I would definitely recommend and call on them again. read more

We would highly recommend using Sauer & Sons Construction for any project!! Sauer & Sons Construction was one of four companies we considered for our project to enclose an existing screened porch to create a Florida room and to enclose the front entry to become a Vestibule. We could not be happier that we chose Sauer & Sons Construction to do the work on our home. The entire process from design to completion was excellent. Tom listened to our ideas and helped us shape them into a functional design. Tom's background and knowledge really helped us think through many items that might not have been realized until we were already in construction mode. Tom and his team all are professional and trustworthy. Just the team you want to work on your home. The workers are courteous and take considerable pride in their work. Sauer & Sons Construction made our ideas become Reality! read more

Sauer and Sons enclosed our lanai 6 years ago with windows and a sliding door. The first time it rained water leaked inside. They came out and calked the bottom on the outside, but that didn't last long. Every time we get a heavy rain, I have to put towels down inside to absorb the rain water. A few months ago we called to order glazing bead (weather stripping) for the outside of a couple of the windows, as the original ones had broken down. We told them we had put electrical tape on the area to hold in the glass. It has been months since we ordered it, and it still has not come in. I suspect it was never actually ordered. Consequently, we ordered it from another window company and it arrived in 2 weeks. I definitely do not recommend this company. read more

Had them do a pool screen 4 years ago and they didn't use galvanized screws. Now screws are rusted every where and the flimsy screen is splitting from the frame. Called last week to get warranty info and received no call back. Shoddy materials! Don't recommend. read more

Contacted the company several times and asked for an official quote from salesperson Mitchell Winfrey after his visit. However, this did not occur. What I received was a price written on the back of a business card. I also asked for brochure or something that indicated the type of materials they use, and was told, "most people know what they want". Ha ha. After reading other's people reviews that had a similar experience, I felt compelled to also share my experience. Buyer beware! read more

I ALWAYS use Sauer and Sons for all my construction needs! Tommy is an awesome person and explains everything and tries to help us make a decision! His crew that he has working for him, are very professional and very polite! They clean up when they are done!!! Highly recommend Sauer & Sons Construction for all your construction needs! You won't be disappointed!!! read more

I had them build a screen room onto my cousins house I paid the bill in full over $9300.00 and to this day the roof is still leaking they've come out here said they're going to fix it no one ever shows up no one answers the phone in the office and if they do all they do is give excuses the worst service I have ever had and I will continue to hound them until they fix what I paid for. t h read more

So disappointing. The communication with these guys was poor throughout the construction process and the follow through with what we asked for with our screen room was not performed. They were supposed to do our screen room with a switch to control the fans and lights on the wall but they didn't bring electric in until after the roof was put on therefore making the switch not possible so now we have remotes. So disappointing and no supervisor ever called to discuss or apologize. We made every payment on time and even one ahead of time. They never sent us a final bill and then sent a letter saying we had not paid and filled our contract. As far as we are concerned they didn't fulfill the contract. Really?!. I can not nor will not recommend them. read more

Reliable? Trustworthy? Was that other review written by a friend of theirs? How about "didn't even bother to show up for the appointment with my in-laws to give an estimate for the work they wanted to have done"? That about does it. If you can't be trusted to come out and get my business - or to even call and cancel the appointment if something truly urgent came up - then you can't be trusted to do the actual job either. Mom and Dad are happily having the work done by another GC. read more

Tommy Trauma and crew are by far the most reliable and trustworthy general contractors in Ocala Florida. I have had the great pleasure to have worked with them on more than one project and their attention to detail and commitment to quality are unmatched. read more

Sauer & Sons enclosed a front porch for me 3 years ago. They did a sloppy job with several misdrilled holes that are very evident. For a year they promised to return and fix it, but it never happened. An amateur could have done a neater job! I do not recommend this company because of their sloppy, careless work and total lack of customer service. read more

All season sunroom encloser and Gutters... Great Job! They are very professional and very polite! Very fair price!! They clean up when they are done!!! I highly recommend Sauer & Sons Construction for all your construction needs! read more

CALL SOMEONE ELSE!!!!!!!!!!!!!!!!! 4 weeks from the time they took our 1/3 down deposit until they showed up, then the work wasn't done correctly and had to be redone. 2 workers, the one supposedly in charge was obnoxious, rude and "mouthy". The roof is leaking in 6 places. Now it's month 3, the roof still leaks and no one out to fix it. I definitely WOULD NOT recommend this company. read more

We hired Sauer and Sons to close in our carport so we would have storage room. Well it came out so beautifully ( way to nice for storage) that we now have furniture, a fireplace and a TV in there and still have plenty of room to store our exercise equipment. From beginning ( Tom our salesman) to the end this job was fast and professional. Every single trade that came in from the electricians, builders , window installers, siding guys, and the insulation guys were wonderful. They were all professional and cleaned up after each days work. The permits were handled and this addition was done without any stress to us, the homeowners. We have since noticed some other jobs we need done and we will always hire them. Any time we had questions, they were always there. Many of my neighbors admired the job but the best compliment was from a couple who watched the job progress and then told me they weren't sure they were looking at the right house because my house looks as though it was ALWAYS like this!! Everything outside matched perfectly! We went from an ugly carport to a beautiful addition! Oh and one more important mention...their price was extremely reasonable! read more

I called to get a quote for both a screened porch and utility room, and was told someone would call me back.... I called again, and again. Then got my wife to call. On the 4th attempt, was informed that someone would be by to inspect the job at 3 pm in a couple days. They did show up for the appointment, but a couple hours late. Mark wrote some numbers down for the job, said he would have a quote for me in 2 days. - I gave him my card with all information so no mistakes would be made in communications. 3 weeks went by, and 4 more calls to get a quote...and still no quote yet received. I was so disappointed that communications with this company were so bad, and the contractor/ receptionis could not even get a simple quote out after 7 repeat telephone calls throughout the process, that I simply went with someone that communications were easier with. read more

I am extremely happy with this company. My wife and I used Sauer & Sons to ad a screen house to our home. It turned out great. The staff was courteous and professional. The pricing was extremely competitive and the job took less time than they had estimated. I would recommend them to anyone looking to ad beauty and value to their home. read more

Our expectations were high after meeting with Mark Crumrine, receiving a quote and signing the contract for the construction of a birdcage as well as the installation on a three door slider and two windows on our existing lanai. Mark assured us that the slider and Windows would be ordered quickly as they would be the only items with a lead time needed for the work. The slab was formed and poured in a timely manner and we were informed that a 30 day curing period would be needed before progressing on the birdcage. At this point I started having trouble getting any information concerning the other work covered by our contract. Calls were usually met with a promise to check into the matter and a return call was promised. More times than not, the return call didn't take place and I had to contact them. When we were informed that work would be taking place on a certain day, either my wife or I would change our schedule to arrange being home to allow access for the subcontractor. Many times we waited all day without either workman, or a phone call from Sauer explaining why no one showed up. As more and more time passed it became clear that the problem wasn't with the subcontractors but with Sauer and Sons managing the contract. We found out the slider was not ordered until two months into the project rather than on the headend as told. All told our project took in excess of four months to complete. Customer service does not appear to be high on the company's list of priorities. If you plan on dealing with them in the future I would recommend a contract with a timeline for progressive payments based on not only work completed, but agreed to timelines being met. On-time and quality work should be rewarded. Customer service should be a big part of quality work. read more

Very disappointed! When they completed the job (Screen lanai) I wasn't there. The lock on the door wasn't installed properly. I called the company and they haven't fixed yet. The supervisor was supposed to come to take care of the problem and didn't show up. What they proposed on the estimate wasn't what I received the day of the installation. Again, VERY DISAPPOINTED! read more

Be very, very careful. 1. Really bad communication. People show up unannounced, or don't show when they say. 2. You have to stay on them persistently because the same people don't show up from beginning to end. You're the project manager. 3. No one from Sauer and Sons came to supervise. 4. They're not good with the "little details" that demonstrate excellence, so it's up to you to point them out. Or they don't get done. 5. And big things? Well, my wife told the guy cutting skylights into our lanai roof where she wanted them. They're not in that spot, but two+ feet from there. Measure twice, cut once..., 'cause a cut is a cut. 6. Did I say beginning to end? Well, we signed our contract October 22 2012. We're waiting on one piece to perhaps finish the job [two weeks now, and it's March 9, 2013]..., plus now that the gutter guards have been tested by Mo' Nature, I have comments. We'll see how that works out. read more

Totally disappointed in Saur & Sons Construction. A 2 week project that turned out to be over 3 months. Workers not showing up on time or not at all. Ruined our Thanksgiving and Christmas, both holidays had to be moved to other family dwellings. The final work was just satisfactory not anything to brag about. I will never do business with this company again, and I would never recommend them in the future. read more

I am remodeling a building and got several estimates for new soffits, fascia, and gutters. Mr. Price was prompt and professional with his estimate and Sauer and Sons was given the opportunity to complete the job. Everyone was professional throughout the installation and the job was completed to my high standards. I would highly recommend them and will use them again! Thanks!!! read more

If you're looking for poor workmanship, false promises, and a porch that leaks every time it rains, these are your guys. We were getting our lanai replaced by a screened in porch last February. Prior to hiring this company, we voiced concern about leaks because we have a valley with a lot of runoff. We were assured that it wouldn't be a problem. We requested the lanai be taken down before Christmas even though they wouldn't start building until February, which they accommodated quickly. However, they didn't think to tell us that doing so may cause our entire living room to flood upon the first rain. Only after the fact, and after the $2000 spent on new carpets, did they decide to inform us that taking it down was a very bad idea because it would leave our house vulnerable to the rain. They also left live wires hanging outside which I had to have my father come and remove. After this debacle, they quickly built the porch to prevent any further damage to our home. So now we have a beautiful porch, but then the first rain hits. Water was pouring out of every inch of the entire ceiling. They quickly came out to asses the situation and claimed this new remedy would solve all our problems. Next rain comes and we still have water pouring out. They tell us that this happens sometimes and we just have to be patient as they figure out where the leak is coming from. We were assured that they would keep at it until it was fixed. Fast forward 6 months and we've had the same conversation every time it rained. Each time someone new was sent out, this person was the "expert" who "hadn't found a leak he couldn't fix in 30 years." With each new person we received new promises and guarantees. We were told to be patient and not worry; this happens sometimes and would be fixed. Once it became apparent (6 months later) that the problem wasn't a quick fix, suddenly I stopped hearing from the company. Despite numerous phone calls and text messages, it wasn't until 6 weeks later (keep in mind, this is Florida, so 6 weeks of daily summer downpours) that I finally heard from someone. Now the story is that they're going to redo the flashing to go up a little higher. They assure us that everything they did was done properly and it must be our roof that's the problem, but that the extended flashing would fix it for sure this time. We wanted to get some different opinions, so we had 3 separate professional roofing companies come out to assess the situation. All 3 companies had the same response: the job they did was a joke. They all said the flashing was done improperly (they put flashing ON TOP of shingles) and made a complete mess up there. We went along with the roofer Sauer hired to redo the flashing because they showed up on our roof one morning, without any notice of course. His OWN chosen company said that the work was absolute "amateur shit" and done completely wrong and lazily. Thankfully, they fixed the hack job that Sauer & Sons did on the flashing. However, our porch still leaks and now Sauer claims it's a problem with the valley; yes, that same valley that we brought up prior to hiring them but were assured wouldn't be a problem. Well, now apparently it is our problem as Sauer has decided a leaky porch is fulfillment of their contract and that they've gone "above and beyond" and "bent over backward" for us, as if the numerous times they had to come out were because of my frivolous needs and not because they built a faulty product. While the leaks are now fewer in number than they originally were, a leaky porch is a leaky porch. Ya know what would've prevented so many follow up trips? Two options: do it right the first time or don't take on a job that you can't handle. read more

The best here in Ocala Florida. The work they did on my house is absolutely amazing in love with it. Definitely will be contacting them again for future work on my home. read more

We are very happy with our new screen room. Starting with Dennis our salesperson who was professional and continued to follow up with us. We had 2 other contractors look at the project, one said he wouldn't bid it because it was too complicated, the other gave us a bid for a very fine screen room that was beautiful but was way too elaborate and costly. Dennis listened to our needs and voila we got it. The building crew was courteous and did an excellent job. They cleaned up after themselves and left my yard as they found it. A couple of days after the work was done the owner showed up to make sure we were happy and the work was ready for inspection. We would definitely use Sauer & Sons again. read more