Dr satterfield was very thorough and the staff is very friendly and put me at ease. Each thing was…read moreexplained to me and I did not have to wait long from the tome I checked in at the front desk il the doctor exapimed me. Dr satterfield was very easy to talk to and answered my questions in a way I understood.

I hate writing bad reviews, so it takes several things, or multiple visits before I will write a…read morereview that highlights anything negative. To be fair, I know of at least one other person who really likes this doctor/office, I am inconsistent in my medical care as a twenty-something and jump around to different offices every couple of years because of job/insurance changes, I was five minutes late for one of my three appointments here, and everybody was really nice and spent a good amount of time with me during my visits. They get one star for the following reasons: 1) On my first visit I told the doctor that I had gained about sixty pounds on birth control, and she told me that it was probably because I had gotten married. Even when I refuted that in a very positive way for a couple of reason, she then talked to me about being on the obesity line and how that was a problem. (I kind of get that because I could have been lying and struggle with my weight, but I have gotten off of the birth control since then and lost forty or so pounds, so listening and shifting my meds would have been at least a nice suggestion.) 2) When I leave this office I get a check in the mail for $25, that I deposit, and then I get a bill for $20. 3) They sent off some of the work that I had done with outdated sample cups, or whatever it was put in- and asked me to come back to have tests done again- who wants to go back and have samples taken again? Not me... 4) I was told twice that they thought I was pregnant- first that they thought I was pregnant and then that they thought I was having an endoscopic pregnancy. That was because I was late and had a pain in my upper abdomen. I'm not pregnant, not trying, and the doctor they told me I should go to about my pregnancy said there was no way I was having an endoscopic pregnancy with my symptoms and the false blood and urine tests. It was just one thing after another with the pinnacle being the mistaken pregnancy issue... and an endoscopic pregnancy is a big deal!

Dr. Amanda Cain has been my doctor for 13yrs. She has many loyal, satisfied clients and she has had…read moreto turn some paitients away because her cannot take on any more clients. I trust her and her staff completely with my health issues. They treat me with kindess, understanding and respect. Some of my health issues required that I see a specialist. I have been very pleased with all of the doctors she has suggested I see. She is knowledgable and up to date on any issue I might present to her. Leslie B.'s (2/26/2012) comments are difficult to take seriously because she admits, "I am inconsistent in my medical care as a twenty-something and jump around to different offices every couple of years because of job/insurance changes." Her reasons for her bad review were scattered and unsure making it difficult to understand what she was trying to get across.

Yes, I would recommend his business. I would also recommend they train their Desk people to be a…read morelittle bit more customer friendly. Most of the people that come here are mature (elderly). The staff should be trained to understand that leaving a sample, if somebody tells them there's some urgency, they may have to listen very carefully to what they have just been told. Unfortunately, I can't say that that has any meaning to the current staff. They seem to think they can't "give out a cup" to somebody who has a "problem" and they need to ask a supervisor to do so. The supervisor wasn't present, so of course they couldn't give the cup out. Decision-making should be at the lowest level and certainly with a smile to the people who make their jobs possible. I vote yes to NGDC, but with a caveat, they need to train customer facing people better.

building needs simple,larger lettering at top of each bldg. it should be largely visible from all…read moreangles...north. south etc..sidewalk signs are too small. need advice? call me!

I can't recommend Dr Pierce highly enough. The amount of time he spends with you and his…read morecompassion for his patients make him one of the best. He has been my doctor since 2007 and I would never think of going anywhere else! His Nurse Practitioner, Michelle Shook is amazing. I see her as well sometimes. They both are so caring and make the patients feel like they are really there for them. They don't rush you to get to the next patient like some offices do, they take Their time with you and cover everything you need!

He's the first doctor I've ever met who likes to take his time with you. He never makes you feel…read morerushed or like your complaints don't matter. He's very friendly and likes to get to really know his patients. I recommend him to anybody who gets anxiety when going to the doctors office. He's very routine, so depending on what's going on, he may want to see you every month, which is my only problem. Having to pay a copay every month on top of prescriptions, it gets a little pricey.

Dr. Fogarty is a very nice guy. Enjoyed my visit with him but as I read within another comment, the…read morestaff does not perform well with tasks.

Questionable billing practices; went in for an annual wellness visit, which is supposed to be fully…read morecovered by insurance. Got billed for "an additional visit". Their excuse was that they "discussed something outside of the normal wellness visit". No warning, no up-front discussion about it not being covered, just a bill. Also was billed for labs ordered in the normal course of the visit. Never had this happen before with other providers.

I have been a patient since 2021 and not once have they had me see their MD's even though I asked…read moreseveral times. The FNPs just rush through the appointment and failed to even do labs to make sure I was doing ok. They are the worse facility- I had to wait 12 weeks to get an appt with one of their MDs and it was cancelled due to bad weather, which I understand. I asked to be rescheduled and they offered me a date that I couldnt not work with - so they decided to not be flexible on the time. I will reporting them to my insurance and the BBB - find any other provider. DO NOT GO HERE! This is not patient care they are only there for gain.