Excellent doctors and staff. Highly recommend. Best…read moreinformation discussed and I feel they are extremely confident and capable doctors

The staff in the office were very nice, the place is clean, I didn't have to wait long to get back…read moreto see the doctor. The doctor was thorough with everything, concerned about my pain, listened to me and did not judge me for my past. Dr.M is a good fit for me. I'm comfortable with him and again he did not judge me which alot of doctors do. I'm thankful I found this place and I'm glad they will be the ones handling my pain

Dr. Choudhry performed an ablation procedure on my spine yesterday and it should last a couple of…read moreyears. He is very talented and really cares about his patients. I give him an A+.

Today, I went for a spinal treatment, my first since the pandemic. I was shocked when I entered…read morethat the receptionist wasn't wearing a mask (she told me they fogged her glasses) and then amazed when I went to the back for my ablation and found that none of the medical assistants was wearing a mask & when I asked if they would, they argued with me. They told me they weren't required to wear them. When I asked if the person taking my stTs would wear one, they all acted annoyed. I explained that I was at risk and wearing a mask to protect THEM, yet they as medical workers were doing nothing to protect me. I am still shocked at this level of unprofessional medical practice in the midst of a pandemic.

Just had my first Ketamine treatment for anxiety, and it was wild (like in another dimension wild)…read more I have never experienced any type of mood-altering drugs outside of hydrocodone for surgeries (which I like). It was scary but the nurses told me to remember i'm safe and go with it. Of course me having anxiety, I first tried to control it, but then I took their advice and kept surrendering. I really can see where multiple secession can make huge gains in my fight against anxiety. All three nurses were absolutely excellent and took great care of me. I have another treatment on Saturday and would highly recommend Georgia Ketamine Renew Clinics!

So I didn't visit this place directly, but, rather, my child visited the therapist upstairs. My…read morechild is potentially on the spectrum of autism. His therapist incorporates play therapy, and being that he is 5, he sometimes has a propensity to jump or hop down from something (or just sit down with a thud). Well, the lady who works at this place has proceeded to either bang on the ceiling or walk upstairs with this entitled attitude like it is not a shared office. There is no insulation in the ceiling, so of COURSE it is loud. Further, the children these therapists are working with already have a hard time processing and dealing with explosions of emotion, and these types of people make it all that much harder. There are no questions, no politeness, nothing. Just entitlement as if she owns the building. SUPER frustrating and I'm hopeful that she understands what she's doing to these kids with her behavior and attitude.

This front desk staff is unbelievably unprofessional and clueless. You can tell that they have very…read morelittle experience working in doctors offices. Dr Patel is not exemplifying a professional business. I waited one hour and a half in the exam room after they called me back. I signed in and got called to the back within 15 minutes. It was not my first visit. They already have been given all of the insurance information on more than one occasion. They decided after an hour and a half to start asking me for copies of my insurance, which was already given to them. Everyone knows that appointments are not made unless you have insurance. Doctors offices in Georgia will collect insurance and co-pay before you even go in the back. The young male medical assistant did my vital signs and took the same medication history. I just sat there for an extremely long time and I'm able to hear everything that the doctor saying in the other rooms. I can even hear his conversation with the medical assistant. Apparently, he told them that he cannot see me until he collects a copayment. Because I have two insurances, I explained to them that I should not have to pay a copayment. After a lot of back-and-forth for about 30 minutes, the medical assistant lady returns and tells me that the doctor has an appointment at 3:30 and could no longer see me and I'll have to reschedule. I have never in all my years of life experienced such nickel and dime money hungry tactics. What he basically did and tried to be slick about it, was refuse treatment based on Money. I have two insurances and that wasn't good enough. The excuse that I heard was that they no longer take my secondary insurance. If these offices would communicate correctly from the very start, I would not even have came to this office. if I had known all this information that they should have told me from the initial scheduling, I would never have booked an appointment in the first place. I don't know who's putting these reviews in here but there's no way that we are talking about the same place on Jesse Jewel Parkway. I'm waiting for a press ganey survey. First of all, I was referred by a third-party company who works with my attorney's office for a slip and fall injury, and they are the ones that referred me to this place. These people have worked with Lawyers before and Workers Compensation cases and other types of cases like slip and fall. They know how it works. They know I'm guaranteed to get money and they know that they're gonna get their little $55. If you choose not to accept my secondary all of a sudden, that's your fault. I have out of network benefits, just like everybody else. I gave my card finally, even though I totally disagree with how they were going about collecting the money and trying to be greedy instead of just billing my insurance the way you're supposed to, and they still went ahead after an hour and a half of waiting and canceled my appointment. I missed work for this. I drove in a heavy rain storm to come here . I live about 30 minutes away. I am so appalled and disgusted with this Office and the doctor and the staff. Very low class place. The purpose of the third-party company is to avoid making any payments out-of-pocket until after my settlement is reached. At that time, any outstanding medical lien will be paid. I can see that whoever works in billing does not carefully read through the files. And also, the office staff are too young and immature and fool around and talk too much at the desk. They don't give eye contact and they don't use manners and do not give eye contact and are very unprofessional. They basically ignore you. I asked for an office manager two times and all I got was a bunch of glares and smirks, and finally somebody handed me a business card That basically contained the number to the front desk. Nobody could even tell me the name of the office manager. I am very appalled by this place and Dr Patel should be ashamed of himself. This is not how you run a business. This is very unprofessional and low class. I've been to many doctors. You're not the only orthopedic office and I've never had somebody do that. If a doctor's office does not get paid from the both insurances, they simply send you a bill. We're talking about $55 co-pay. A co-pay that should not even have been collected because I have two insurances. Go figure. I am not coming back to this practice and I will advise everybody. I know to stay away from Thrive Orthopedics.