I cannot say enough nice things. Let's just say I had a hair emergency. "Another salon" left my…read morehair a dark, flat, depressing mess. I have several big functions ahead that had me wanting simply to "look pretty". I was running very low on time, sanity and patience...and through another very professional salon (they couldn't get me in quick enough, so they suggested Elle. Tara Hollier specifically ) I was referred here. Surely they must have thought I was a crazy woman with my lengthy rambling texts, (bad hair makes women crazy no?) but they were so polite and understanding over the phone, I knew I'd be in good hands. I was. Tara fixed the mess, and I left feeling just a tiny bit glamorous. (For a 48 year old sleep deprived grandma with a full time job and 2 hour commute...a tiny bit glamorous is HUGE!)

I made an appointment after work at Salon Elle for a shampoo, condition, dry, and style before a…read moredinner party. At the time I made my appointment, I informed them that I have extensions, so long thick hair. They booked my appointment with Brittlyn and told me it would cost $35. I showed up and Brittlyn took me straight back to wash. I had to let her know that with my extensions, it should be brushed out first, because I knew I would have tangles and getting it wet just makes them worse. When shampooing she hardly worked up a lather and didn't really get to my scalp, underneath, or ends at all. She put a little bit of conditioner, rinsed it out and grabbed a towel to dry. At home, I HAVE to use quite a bit of conditioner to help with tangles and make it more manageable. I asked Brittlyn to wash it again, as I didn't feel like she got my scalp clean. She repeated a similar shampoo method to the first time, skipped conditioner, and then grabbed at towel. All in all I was in the sink less than probably 5 minutes! At home this process takes me 10-15 min easily, when I'm in a hurry. One of the best parts of a blowout is the relaxing time getting your hair washed and scalp massaged, this just felt rushed and half done.  She was rough brushing my hair out and I felt awkward making any more "suggestions" at this point; as they weren't warmly received. She didn't get my hair completely dry, didn't put a smock on me, and didn't hardly use any product or ask for what I'd prefer or typically do. My blouse was visibility wet. She started wanding my hair while it was still wet. She didn't brush it out or tease it or bother to ask again what I wanted and then told me my total was $40. This is just a $5 difference and I realize I have a lot of hair, but if you're price is going to change from what was originally named; the appropriate business practice would be to inform your client before proceeding. The choice to continue at a higher price should be the client's decision to make. I had dinner plans afterward and had to go with a damp shirt and damp hair and it did not look salon fresh at all.  If my hair wasn't really clean, wasn't styled, and still damp? What did I really spend money on!? To make matters much much worse I reached out to the salon owner/manager, before leaving this review, back in November of 2018 to inform her of the situation and hoping for rectification. She apologized and told me they wanted to rectify it by inviting me back for the same service, complimentary, with a different stylist. Since November of 2018 I have been trying to get this so-called correction rescheduled and have been unsuccessful in doing so ....I understand that during the holiday season, things get busy, but I have given them ample time and patience. I always go to a salon for this type of service before choosing who to use for cut, color, and other services. Luckily, I only lost out on $40. Horrible experience, I wouldn't recommend.

I brought my 6-year-old granddaughter in for what should have been a fairly straightforward bob…read morewith an undercut and a slight A-line. I specifically requested only a slight A-line so the front would still be long enough to pull back for school. During the haircut, it became clear that Maddie was having difficulty getting the cut even. Lacey eventually had to step in and help correct and finish the haircut. It was only after this happened that I learned Maddie was still in training and very new. Everyone has to start somewhere, and I understand that. However, I believe I should have been told when I made the appointment that Maddie was still in training. As a customer, I should have been given the choice of whether I wanted a trainee stylist or a more experienced stylist for my granddaughter's haircut. As Maddie struggled to get the haircut even, she stated that my granddaughter had been moving around, which she offered as an explanation for why she was having difficulty getting the hairline even. I was watching the entire haircut closely, and my granddaughter was sitting exceptionally still for a 6-year-old child. What added to my frustration was that Lacey later stated that she could not achieve the dramatic A-line I had requested. I immediately corrected her and explained that I had never requested a dramatic A-line. I had specifically asked for a slight A-line with enough length in the front to be pulled back for school. When Lacey became involved, I politely expressed concern about the undercut because it did not appear to be cut properly. Instead of simply explaining what she was doing, I was told, "I know how to cut hair, ma'am. I can assure you. I'm trying to get it even." The response came across as defensive and snappy. I was not rude or confrontational. I simply had concerns about the haircut and expected a professional explanation. To be fair, the haircut did improve after Lacey stepped in. However, the finished haircut is still uneven from side to side, and there is a noticeable gap in the back. When I pointed this out, I was told that she could not get it even and could not fix the gap at that time. I was advised to let the hair grow out and come back later so it could be corrected. I was also disappointed that I was still expected to pay full price despite the problems with the haircut and the stylist admitting she could not get it even or fix the gap in the back. No discount or adjustment was offered. I chose not to ask for a refund or make a scene because I did not want to upset my granddaughter. I paid for the service, left politely, and did not leave a tip. We had also planned on booking an appointment for my daughter for a pixie cut and color, but after this experience, I no longer feel comfortable trusting this salon with her hair. My granddaughter left happy, which was what mattered most in that moment. However, between the uneven haircut, the visible gap in the back, the lack of transparency about the stylist's experience level, the defensive response when I expressed concerns, and the fact that no attempt was made to adjust the price despite the acknowledged problems, I will not take a chance again and return. I'm sure there are other stylist who are great! however, I am scared of being disappointed again.

I absolutely LOVE helmet hair! My go to stylist is Jacoby but everyone here has an incredible…read moreattitude and they are hair experts. This was my first time dying my hair and Jacoby explained the steps to me and made sure I didn't go too blonde that it would shock me. My hair turned out PERFECT! I haven't gone to another hair salon since this one opened. Highly recommend!!!

It has taken me years to write this review. I went to him for years and had fabulous results with…read moreplatinum blonde, I mean THE BEST!! I don't know what happened to him but my hair got worse and worse with the last 3 appts I had. The last appointment I with him lasted 7 hours because he FRIED my hair. I left with broken, dry hair with different shades of blonde, orange, brown and purple (toner). I literally looked like a striped tiger. AND he bleached the back of my shirt and said NOTHING to me. I don't mean a small spot I mean the entire upper half of my shirt. He let me leave looking there looking like a friggin hot mess for the cost of $300. He tried to hide how bad it was by cutting so much of my hair off and curling it so I wouldn't notice. I didn't have my glasses and I wa so mad about being there for so long that I just left. Which was my mistake, but most of the damage was in the back and on top of my head were I couldn't see and was a COMPLETELY different color than the front. And, my husband is the one who asked me what happened to my shirt. I knew it was wet, but I didn't know it was bleached. I was livid. Thankfully, I found someone who was wonderful at color correction and she knew EXACTLY who did this to my hair because he has a reputation in the hair community.....and not a good one. I now know why he is pretty much the only stylist at his shop. Stylists don't want to be associated with him. When you catch him on a "good" day you woll be pleased(read between the lines on what is happening with him) but if you catch him on a "bad" day, you are screwed. It has taken close to 3 years to get my hair back to normal again. I attached a pic of what my hair used to look like with what is looked like after my last appt

Shawn is the best in the game! I've been going to him for 8 yrs now and he does the best platinum…read moreblonde. You won't have any brass. I trust him to cut my hair the way I like. He leaves you with healthy hair even after years of bleaching. He does great layering

The quality of this hair is amazing. I can truly say that I am a pleased customer when it comes to…read morethis product. I will forever be a customer as long as Sassy Queen Hair and Extension is in business.

Very pleased with communication and service. Julia found someone who could effectively braid my…read moredamaged hair.

The service as well as the experience is amazing and always very consistent…read more I enjoy getting my hair done by Kim, she is definitely gifted and I always receive so many compliments.

PSA - THEY ARE AT 3355 NORTH ST. BEAUMONT…read more I walked in and Taylor was so awesome to fit me in. I honestly wasn't sure if they would have time or if I would have to wait a while before being in a chair. Taylor was excited to welcome me and got to work right away, which I was just wanting a trim so it would be a quick appointment anyway. She still made me feel very welcome and taken care of even on short notice.

I just can't say enough great things about Ana and her group of ladies here at Tanglz! You will…read morenever be disappointed and you will walk away feeling fresh, beautiful & as tho you just spent some time with family and friends

Great barber ... Reasonable and does an excellent cut and shave if you want that too. Open Tuesday…read morethrough Thursday.