Would give zero if I could the new modem they installed stop working called them up talked through it for an hour just for them to agree with what I was saying and then tells me it will be 23DAYS until the person will be back. now yes I'm in rural Sask but not that rural. figure your shit out or stop having a monopoly on internet. read more

The service for business lacks response and resolution to problems. not able to receive cell phone bill electronically, not able view on line in my portal. called several times, no answer. when I do get through commitment and agreement not met afterwards. read more

I had been with sasktel for 15 years. And for 15 years I have travelled across western Canada for work. I was informed that because I am using data outside of the province, even though I'm a tax paying Saskatchewan resident, I own property in Saskatchewan, and all of my business and personal everything is also in Saskatchewan, they are cancelling my plan. so I went to Telus, who offers incentives to switch, and was able to get double the data at half the costs of any Sasktel plan for almost half of what I was paying. for a proving that has less residents than the entire city of Calgary, catering to their customers that travel for work, should be a priority but it is not. Customer service and satisfaction is extremely low and I would recommend to anyone to switch providers as Sasktel is not recommendable for anyone who travels for work outside the province. read more

Oh my God. What a terrible experience. Being shuffled around and put on hold just to change address and make changes to payment method and pay a bill I didn't know they didn't withdraw automatically. Unbelievable how one doesn't know how to solve a problem and just passes it on to the next department only to be transferred back and wait forever again. I am beginning to really hate Sasktel. They used to care but the quality of service has hit rock bottem read more

Sasktel is over priced and the service is not good. They won't take "no" for an answer. If you're tired of paying big money for your home internet provider, you should check out Oxio https://oxio.ca/en. I'm paying about a third of what I was paying before with Sasktel, and I'm getting twice the speed!!! So far it seems great!!! And it looks like it's available just about anywhere in Canada. If you're thinking of switching, use this reference code, and you'll get a free month: RSPDKSK read more

As someone else said, I would give them zero if I could! Got signed up for a two year contract a few months ago which was supposed to be 80 dollars a month and the guy said that he had set up direct payments with the bank. I hardly thought about it, as my phone was still working and I was in the hospital for the past month. Now my service has been cut off. I spent 2 and a half hours at the Sasktel office today, and even though I was told that direct payments were set up and had never been sent a bill or a notice, they made it seem as though it was my fault! They said the balance I owed was 300 dollars, which I thought was a bit steep for 3 months, as it was supposed to be 80 a month, but whatever. I paid it and my bank account shows that I paid them the money. After all that waiting, the woman I dealt with, "Selena" with 2 inch plastic fingernails which severely disabled her typing abilities to say the least, said that my service should be turned on again. I got home to discover that not only is my cell service not working again, but I went into my Sasktel account and it showed that I owed 300 dollars, after I had already paid them that! And then to top everything and nearly give me a stroke, I went into another email that they had sent and it claims that I owe them over 1600 dollars for 3 months of cell service!! I am getting someone to come with me to straighten it out tomorrow, as I am afraid at this point of doing something irrational. If I can get out of the contract now in any way, I will. I cannot believe this is happening to me. I'm homeless and recently tried committing suicide and was in the hospital for a month. I can tell you I do not accept this. They can take their phone and shove it. read more

Sasktel - Mobile Phones Near Me - Regina, Saskatchewan

As a 30 year customer of SaskTel I feel ripped off by their new way of sucking more cash out ofy pocket. We were very happy with the service till this year when they decided to take away all of our regular watched channels and basically give us the basics for the same price. Pure crap, same stuff on every channel for 24 hours. Very disappointed and locked in for 2 years. They will not get another penny once this contract is up, which includes 4 cells, max devices and internet. As a long time customer they just don't care. I am hard of hearing and the people handling the customer service are very hard to understand. I feel very ripped off by the company that is supposedly for the people of Saskatchewan, payed for with tax payers money. read more

I would give them zero if possible. Was told I could save money if I bundled my services. So I got all three phone, internet and cable. They failed to bundle the phone put on a separate bill and did not bundle them. After a few months my phone got shutoff. I called to find out why apparently I never paid my bill. They demanded 600 dollars for 3 months of service. Was suppose to cost 35 a month...They then shutoff your other services even lied and said they wouldn't. They don't give you any time to pay. Demand immediately and suspend you that day. If your under contract they will repeatedly ask if you want to disconnect without warning you of the penalties. They are liars and criminals!!! read more

I want to give zero for its services. I signed a service agreement at $55, then rose to $109 per month for 20mb wifi services! The speed is very slow, and not stable. besides, if you forget to pay, it will stop wifi suddenly without informing you! I never experienced so bad wifi services! read more

This is an ancient story but quite telling as I do not think that their practices or attitudes have changed. We were a non-profit Internet provider to several insitutions in town (schools, higher education facilities, et al) who were initially provided with Internet supplied by Saskatchewan universities. Due to the high cost, we had a number of dial-up clients who relied on us for their connectivity. Service was supplied by two university technicians, but it was of high quality. During the Internet switchover from the universities to Sasktel in the 1990s, we, as a client, were paying around $100 per DAY for connectivity for a 56 kBit dedicated line. Rather than carefully plan their switchover, SaskTel sent their only technician, with knowledge of Internet routing, to a conference on the day of the switchover. We, of course, were never informed of this. Hence, the big day arrives. No internet. Our clients were phoning us constantly, trying to find out what was wrong. I phoned SaskTel and got the run-around. I finally got a hold of the technician, who did the re-routing which restored our Internet, during a conference break. The fun continued. Rather than have a set price for their plans, they refused to commit to a given price but only gave a range of prices (until they are sure of what THEIR costs might be). Not a good sell for institutions, our dial-up clients, that must budget every penny a year in advance in order for them to be approved. They then rolled out their services to individual customers. Following AOL's lead, they developed a comprehensive interface that allowed you to connect, check email, et al within it. However, this software was cheaply developed overseas and was full of bugs. I had to individually help clients install and use freeware software, such as email clients, that would check their email and provide much more functionality than this dodgy interface. I complained to SaskTel, and it literally took me over a year to get a reply. I had to constantly contact SaskTel and follow my complaint as it was passed on from one department to another, with each department refusing to respond. The letter finally went to their Vice-President, Dan Baldwin. We had it out on the phone. He first tried to blame me for the issues, claiming that I did not provide enough information for them to investigate. I replied that if they wanted more details, he could have easily contacted me over the year of its circulating through Sasktel. He stated that it was on his desk only a few days ago. I then pointed out that even if that was the case, it was his poor management that caused this to be so. He then went off on a tangent, stating how hard SaskTel works and people do not appreciate their work. The phone call abruptly ended. I sent a paper towel to Sasktel's president, Don Ching (a former room-mate of former Premier Romanow, a lawyer, and totally unfit for his appointed job [in other words, a political hack]), asking him to give the towel to his vice president so that he could dry his tears and, more ever, to instruct Dan to tell someone who cares. Don did not care for my letter and stated that SaskTel did not want to conduct any further business with me, which suited me well. Some years later, I spoke with another SaskTel manager about this episode. Although he admitted that the vice president committed a mistake in not researching the complaint beforehand (really?) and it was common for complaints to be passed from one department to another as no one wants to take responsibility for anything (quite telling), he complained about having to deal with complaints like this every day (given the way that they manage their business, it is quite understandable). He called people who complained "cranks" who did not deserve a reply to their complaints. What customer service model is this? I can see how the government monopoly attitude has seeped in deep within this organisation and in the quality of people that work there. I do not deal with SaskTel, as mentioned previously, and given their customer service and attitude, I never will. I am sorry that the lowest rating is one star as I definitely would rate Sasktel lower. read more

dont get locked in with sasktel if uou can help it. they will unnecessarily charge you and not make it right. they make you pay for the streaming box and if you cancel service they make you return it without refund. i am locked in to a new 2 year contract because i was one day late calling to cancel after the grace period... with more charges. shitty shitty service and their rural internet is beyond trash. i'll be away from them in 2 years and will never go back read more

I spend roughly $250.00 per month for Sasktel Services - The bulk of which is for their "Fibre Internet"...it drops constantly and no matter what I do - no matter what I try - these guys can't seem to get anything to work. They charge an absolutely ridiculous PREMIUM Price tag for terrible products and even worse service. They are an abomination. If I could use our other provider at my office location - I would. Unfortunately it's not an option that exists so I am handcuffed to the sh*tbox that is Sasktel. read more

Used an internet from this company. Overpriced and low quality. We closed a contract with them couple month ago and left Saskatoon. We returned their equipment through the post. After 2 month they send us a bill for 151$ for not returning the equipment. I do not believe that they didn't recieve it. It's great that we still have the receipt from canada post and a proof from the canada post website that the parcel was delivered. But most of people do not have any proofs after so many months, most of people do not keep any receipts for so long. I consider this type of behaviour of the company very indecent. Not only we payd about 100 dollars a month for a slow copper cable internet (because there is nothing else in saskatoon), but they also try to charge us for the equipment they already got. It's great to keep all the receipts when deal with this kind of companies. 1 star for sure. read more

Just the worst service for wifi , it started with the building office we're going to move the wifi and they say they couldn't transfer the wifi to the building the one that I already have cause it's old building so what they told me I have to do is upgrade it but it will be slower , how is an upgrade slower and more expensive cause they couldn't hook it up on the building very dumb right ? that when I'm moving again different building I decided to cancel it and when I try they say I have another 2 yrs on it so I have to pay I'm like not possible ,basically was not told the upgrade means another new contract of 2 yrs, and now that I'm done and no account with them still getting charge can't even log in to mysasktel cause I don't have account but have a bill how stupid go to any service not this crooks read more

The worst landline internet service in this entire planet my connects faster I actually have to turn 'off' my WiFi on my phone to get the internet to work properly. Calls to tech support - they blamed my Gigabit WiFi router. I connected a cellphone WiFi hotspot to my router and disconnected the SaskTel internet WAN connection and all my issues went away.bWent with Access Communications - 30 year customer gone for good read more

Was talked into a monthly plan for my son which I specifically told them I wanted phone, text, data, call display, call waiting. Instantly experience issues with calls not going through, data instantly maxed out as soon as new cycle, no call display. Go in the second time, they tell me I will see a $140 credit on the next bill & things should be fixed. Again, not fixed & no credit. Go in the third time, the guy who dealt with me & told me to watch for the credit then denies dealing with me & saying we went over & approved data overage. This is the absolute worst company to use for cell & all other services. Call in to enquire about the credit before I pay remaining amount & am told the employees don't lie. I am appalled at the lack of service from instore & calling in. Disgusting. read more

Called SaskTel to enquire about switching to them. After being told the rate plans, I thanked him for his time and this is the final response I got. I can't believe the rude customer service. read more

Sasktel - Mobile Phones Near Me - Regina, Saskatchewan

Internet service has been off lately, slowing down to nothing or only being to reach one web site. call tech support wait for ten minutes or more even off hours. only to get someone who can barely speak english, rude, dismissive and they start snooping on your home network asking odd questions about your passwords and such. have never spoken to a CDN ever always foreigners with attitude who will openly lie to you. while the services work for the most part don't bother calling tech support at all unless you want to be abused and lied to by a foreigner. read more

I spoke to Michelle Williams was going to upgrade my phone to Samsung S6 Edge $349.99 2 year contract at Wireless Age @ 4131 Rochdale Ave in Regina. I could not pick up the phone due to I recently had ankle surgery and I am on crutches and can not drive. I asked if I could pay for the phone by credit card and have them courier it to me. The Manager showed no sympathy or customer service and refused to deliver the phone to me. I will be taking my phone number to another provider and getting a new phone with someone that wants my business. I was spending $70.00/month, revenue Sasktel Mobilty and $39.95 SaskTel Intenet and I will be pulling them both!!!! read more

I have had a SaskTel Mobility account for 1 month short of our 4 year contract. I have been living part time in Saskatchewan and part time in BC due to my spouse's contract work. It would have cost me over $900 to void the contract so I left it & kept paying. Yada yada yada, They have terminated my account with no notice to me, no phone calls, no mailings due to having to give me a new phone at the end of the contract. GOVERNMENT HAS NO BUSINESS BEING IN BUSINESS AS THEY CAN CHANGE THE RULES AND GET AWAY WITH IT!!!! read more

After purchasing a cellular phone and fulfilling the 2 year contract Sasktel wants $50 to unlock the phone so we can use it with other providers. This charge is grossly unfair and shouldn't be allowed. How can they justify this? read more

Hi, I enjoy my max tv viewing except that whatever it is you did to it a few weeks ago is not good for me. I don't know if others have found the information in guide to be hard to read. I had no problem until they changed the background or something. If possible please change it back to the way it was. Thank you for listening. After all I am paying for this service. read more