Went in for replacement jewelry and didn't know exactly what I wanted, but they took plenty of time…read moreand were super helpful. I couldn't ask for better service and I was also surprised by the jewelry costing less than I expected. Kenny was very knowledgeable and helped me every step of the way. I would not hesitate to recommend them to anyone!

Absolutely fantastic shop. Professional, friendly. Jasmine, at the front is great, Alex is truly a…read morepro. And Jess, well Jess is super. She has been poking holes in me for two years now. Wouldn't go anywhere else.

Such an easy process getting an appointment, sharing my design, and working with the artist when I…read moregot there to perfect it to my liking. G did an incredible job with my tree design (so precise!) and was great to talk to throughout the appointment. The studio was also very cool, with skylight windows for great natural light. Would definitely book with G again!

DO NOT GO HERE FOR PIERCINGS…read more i want to preface this post that jake is not apart of the association of professional piercers (app) which should be the first red flag. since there are not a lot of regulations regarding piercings, i would suggest only going to one that is apart of the app because of their commitment and dedication to safety and sanitation standards. i am honestly disappointed having to write this review since i had high expectations given the other reviews. i got two piercings and one is healing well. however, the other one is not after getting it pierced nearly a month ago. i went in to have it looked at and the interaction was very unpleasant, giving me a reason to write this review. his first comment was "do you know how long it takes to heal" after asking if he would take a look at it. he then was gaslighting me saying i wasn't cleaning it and he would give me an aftercare sheet. he THEN proceeded to back out so quickly and said i needed to go to a doctor and he's just a piercer and it's unethical to give me medical advice LOL. he did not even try to help remedy my piercing at all. anyways i went to another piercer to get a second opinion and all that was needed was the correct jewelry for my anatomy. there was no infection, it was simply irritated. jake actin like i got some disease for real. disgusted by jake's customer service and unprofessional behavior given HE WAS THE ONE WHO PIERCED IT.

Ars Yap is incredible. What an absolute gift of an artist. The studio itself is clean, professional…read morem, artistic and impeccable. But Ars' work is absolutely next level. I explained my extensive and unique needs and Ars has absolutely delivered. She's tattooing over medical scarring and is slow, thorough and incredibly gifted. My work is going to take literal years but as it unfolds I get stopped on the street because it's just so good/distinctive and colorful (she does amazing fine line work and mine has rich color - people actual think they are stickers). Shes also prompt, personable, professional and kind. Go. You won't be disappointed PS the piercing and jewelry selection is fire. Doing a tattoo piece around my belly button and getting a crazy unique piercing as a center. If you want it poked or pierced this studio has got you. Perry is an actual genius

Andrea is so sweet and kind. I love piercings they are beautiful. She was so helpful and…read moreknowledgeable. I had a wonderful experience today. It made my day. Thank you Andrea.

Needed an ear lobe repierced to straighten the path. Ben was very knowledgable and offered a couple…read moreoptions. Beautiful store, fantastic jewelry and great hygiene practices for the piercing. All the staff were super friendly. A reservation is the best option and easy to arrange online. Highly recommend Ben and Fiat Lux.

Took my mom on a field trip to get her ears pierced here since I knew Fiat Lux was the place in San…read moreFrancisco I'd trust to do a piercing. Super professional piercer who was professional and patient, explained to my mom every step of the process. Piercing was seamless and done with a sterile needle, not a piercing gun! I also loved how Fiat Lux offered check-in appointments to assess the piercing's healing after a few weeks, gave me massive peace of mind as a family member. Highly recommend for folks doing their first to Nth piercing!

Great service! Beautiful Ring with custom engraving. A very nice anniversary gift for my boyfriend.read more

I've been to this store a few times now and they have a great selection of jewelry…read more Over the weekend I came in to purchase a bracelet I was eyeing online and to get a permanent bracelet. They don't have any prices for their permanent bracelets so I had no idea what to expect but I knew I wanted 14k gold, and I was most interested in a Cuban chain. This could have been a case of miscommunication coupled with the fact I don't like confrontation, but when I asked about the price I swore I was told ~$250. That seemed reasonable to me, I've been looking into Cuban chains and that was the price point I was seeing for about that size in 14k. When it came to checkout the price was $2,450 for just the permanent bracelet.....I was in a rush and again, don't love confrontation, so I paid and left but I feel like I seriously over paid for this tiny light weight chain. I was planning on getting more bracelets and jewelry plus some new piercings but after this I don't know if I trust their prices. I think I may use them to find cool jewelers, but purchase elsewhere. It's my fault I didn't double check the price, I take ownership in that. I would just caution against the permanent jewelry, at least learn from my mistake and get the price in writing not just verbally. Update: wow that was a super fast response! They reached out to me after seeing my review. Thank you so much Nadia for your call. I can tell you all really care about your customers. Looking forward to coming back this weekend. Additional side notes, I really appreciate the care they put into fitting the jewelry for customers. I've also have had things shipped to me and their packaging is lovely with nice presentation. Even their shipping box feels lux. Those little details and the quick response to my post has brought me back around and I will absolutely be a repeat customer. Can't wait to get more unique jewelry and piercings with friends! :)

Cara was recommended by a friend she pierced over two years ago! She does great work…read more She was kind. Thorough and clean! Her place looks great, calming and inviting. She had a great selection of high quality earrings with a variety of prices which was nice since i went in with an idea of what i wanted but seeing the options helped me find my dream earrings. She began with my conch then moved on to my stack on my other ear. It was easy to schedule and pay online. Street Parking was easy and free. Cara took the pictures i included

Cara is great at what she does!…read more I had my 2nd and 3rd lobes pierced about 5 weeks ago and came back to downsize on the piercings along with getting a new chain and jewelry for my conch. The whole process from getting my lobes pierced, downsizing and changing the new jewelry was painless and smooth. She has a great selection of jewelry to choose from. Will definitely return for more piercings/ jewelry.

Worst piercing experience. I am incredibly disappointed with Mom's Body Shop. They pierced my ears…read morecompletely unevenly. The asymmetry was so bad and the piercing became so badly infected that I was forced to let one hole close up entirely. For both unevenly and infected reasons. When I went back to address the mistake and ask for a refund, their response was shocking: * Zero Accountability: They refused to accept any blame. * Blamed the Customer: They claimed the entire issue was my fault. * Completely Inflexible: They refused to offer any financial resolution or money back. (They only said they would pierce me when it healed from their original unprofessional piercing. Which I of course refused. I obviously don't trust this establishment so why risk myself a second time.) This business is highly unprofessional and lacks basic customer service. Save your time and money--go somewhere that actually cares about symmetry, hygiene, and accountability. Will not recommend.

I have a few tattoos from this place, specifically from Edson. He always nails it. Also got my nose…read morepierced here. The two piercings were perfectly placed and the starter jewelry they had was a fair price, not too expensive like other places.

Tyler was fantastic both times we saw him! Sooooo kind and patient with my daughter and her friend…read more We also recommended him to another friend and she had a great experience too. We spent a good chunk more than I budgeted for but it's a real piercing spot, no earring gun in the mall. They take it very seriously, he spent a lot of time lining up her holes and she didn't even feel the needle go through! These earring holes are forever so I'm glad we got them done right. Everyone at Cold Steel is very nice and professional. Highly recommend!

I refuse to get a piercing anywhere else. The staff here are incredibly experienced and prioritize…read moreyour safety rather than trends. They inform you of exactly what they're doing and why and explain why certain preferences you may have could actually harm your health in the long run. I've come here for every single piercing I have and Ive been coming here even before I moved to east bay when I was in LA. One star off because of a few things. The first is a bit disappointing. The staff are generally pretty good but I think the majority of them have a a bit of a chip on their shoulder. Every single time I've visited I feel like I'm being talked down to in some regard. It's not enough for me to dissuade people from coming here but it's the kind of passive aggressive comments that are said with a smile and it unfortunately has caused some discomfort. Like I said though, they're incredible skilled and I would rather deal with a few weird comments than get pierced by sunshine and rainbows but botches my piercing. The one exception is Chris who I've gotten at least two of my piercings from and from now on will specifically request. He is very kind and knowledgeable and when I was getting my nipples pierced he was very professional. I was incredibly nervous and it was still a really painful piercing but I'm glad he was so experienced because I could imagine it being a much more painful process had he not been. He also gave me his business card following my last session and to contact him directly if there was any trouble with the healing or if I had questions. I can't recommend him enough! Wait times can also really vary but most of the time I find myself waiting long even if I have an appointment. They take walk ins but be aware that busy days can mean 40 min waits! The piercings are also pretty expensive -- it's a base price of $50 for service plus the jewelry. My nipple piercings were $260 for both which is on the pricier end. I would still recommend coming here regardless though because they use high quality jewelry and once again, the staff here are very experienced. They have a really wide variety of jewelry to pick from and have a lot of options. I actually overheard a conversation between one of the staff and another customer about how the other shops around Haight didn't have titanium and that it was better than surgical steel and the staff member corrected her that while their shop did have it, it's also misinformation that one is better than the other. Thought that was neat!

Beautiful jewelry, and amazing customer service! I was out for a stroll on a sunny/rainy Tuesday in…read morethe Castro, and wanted to check out the shop after it caught my eye. Immediately after I came in, John (front desk worker) greeted me with a smile, and we sparked up a lovely conversation! I looked at all the pieces one by one and asked him questions, which he was very happy to answer! You can tell he's very passionate about the line of work. The pieces themselves are very body safe, and the designs are cool as heck! I couldn't stop looking at how beautiful everything looked. It's a small shop, so go give them some support! And thanks John for making my day! 5 stars.

Extremely disappointing and unprofessional experience. I would NOT recommend Ten Tigers, especially…read morefor parents bringing in an infant. We booked an appointment with Ten Tigers on September 24 for October 3 at 11:20 for our infant's ear piercing. Before booking, I specifically communicated with them through text and was told that I could schedule the appointment through their website. We followed their instructions and booked accordingly. Before our appointment, we also received a text reminding us to complete the minor consent/release form, which we completed online. I uploaded my government-issued ID because the form specifically asked for identification for the parent/guardian. Nowhere during the booking process, in the text conversation, or in the consent form were we clearly informed that we needed to bring an official state-issued ID or certified birth certificate for our infant. When we arrived, we were suddenly told that they required a state/government-issued ID for the baby, along with the guardian's ID. I explained that our infant does not have a government-issued photo ID. They then said a birth certificate or picture of it would work. Unfortunately, we did not have the birth certificate with us. However, I offered multiple forms of official documentation identifying our baby, including Kaiser hospital birth/discharge records showing her name and my name, as well as her Social Security documentation. I even offered to show them a copy of her hospital birth records. They refused everything because they wanted a document with an official state seal. The biggest issue isn't even that they have documentation requirements. The issue is that they failed to communicate those requirements BEFORE our appointment. When I questioned why this information wasn't disclosed on their website or during the booking process, the employee kept giving us different explanations. We were told that minor appointments should apparently be made by phone so they can explain what documents are required, yet we were previously directed to book through their website. None of this was communicated to us beforehand. I was also told that different locations have different policies and that requirements can vary depending on the state or county. If that is the case, those requirements need to be clearly communicated to customers before they drive to the appointment. It is not reasonable to let a parent book an appointment online, complete the required consent form, arrive with their infant, and THEN tell them they were supposed to bring documentation that was never clearly disclosed. We drove to the appointment prepared to follow their requirements based on the information they gave us, only to be turned away because of a requirement that was never properly communicated. What makes this even more frustrating is that their own consent form and website did not make it clear that the infant needed to provide a state-issued document/certified birth certificate. I completed the form they instructed me to complete and brought the documentation I had available for my baby. For a business performing piercings on infants, clear communication and proper preparation should be a priority. Parents should not have to guess what documents to bring or find out about critical requirements after arriving. If they have strict documentation requirements for minors, PUT THEM CLEARLY ON THE WEBSITE, DURING BOOKING, AND IN THE APPOINTMENT CONFIRMATION. Don't waste people's time and then blame the customer for not knowing information that was never provided. Very poor communication, inconsistent information, and an unnecessarily frustrating experience. We will be taking our baby somewhere else. I strongly recommend calling ahead and getting every requirement in writing before booking with Ten Tigers. 1 star because 0 stars isn't an option.

I got my first tattoo here, (3/4th sleeve) and just wanted to give a shoutout to Matt Leibo, and…read morethe rest of the team at Seventh Son. Matt is very friendly, approachable, and patient from beginning to the end of the process. He was clear on the expected hours/rate, but most of all, the quality, and openness to questions (pain tolerance, aftercare, etc.) for someone like me, who has never gotten a tattoo before. I've been contemplating on a tattoo for years to cover up a birthmark on my arm and finally went through with it, and picked Matt/Seventh Son. Matt covered it really well, and you can't even see the birthmark anymore. Thanks Matt!

Just got another tattoo after 10 years and it was such a great experience! James and all the other…read morestaff members were kind and really made it a comfortable place to close your eyes and allow them to work! James was light-handed, quick, and did quality work! Second my second tattoo of the year for this month and I'm excited to get behind the needle again'!