The staff were helpful and checked me in quickly. The doctor listened closely and took time to go over everything I was concerned about. They explained what might be going on and gave clear advice. The visit felt calm and not rushed. Would come back if needed again. read more

I wrote the same review below for his dad Dr Richard Sasaki since it's the same office that has been given such great dental service as a team to our community!!! My family and I have been going here about 30 years! We have had great friendly and professional service from everyone here from the receptionist to the hygienist and Dr Jeff and Richard Sasaki. I recently came here for bridge work and as usual everything went very well and will come back for the real bridge in a few weeks. My kids come back and still see Dr Sasaki for their twice a year checkups. Jeff has pretty much taken over the practice from his father Richard and is doing a great job. Both hygienists named Leslie are very efficient and personable. The receptionist, Veronica, who has taken over mostly for Cathy is doing a great job too. If you want a great dental experience please come here. They will take care of you expertly!!! read more

Where do we begin with our praise for the Sasaki dental practice? Having been consistently delighted with the Sasaki dental team since 1976 we can't imagine a better resource for friendly, caring and highly professional dental care. Appointment scheduling is easy and accurate, their hygienists are considerate, the communications always are clear and respectful and the office atmosphere is pleasingly calm. Dr. Jeffrey Sasaki carries on his father's well-honed tradition of service excellence masterfully. Our family of 4 is confident that our smiles are literally always in good hands there. We recommend this practice without reservation. read more

Our whole family had been a patient of Dr. Richard Sasaki, and then Dr. Jeffrey Sasaki for many years. However, after mistake after mistake my mom and I will not be returning. Many years ago, I had an abscess in my throat that Dr. Richard Sasaki somehow missed that landed me in the emergency room that same night. I had switched dentists after that. My mom had a couple of bad experiences since. She saw Dr. Jeffrey Sasaki and he was going to do a routine filling. However, he filed the tooth down to the point where nothing could be done and she had to get it extracted. Despite this mistake, she continued seeing him. Recently, she saw him because she had a sharp pain in her tooth. He did an X-ray but stated that everything was fine. The pain subsided so she thought nothing of it. She later developed a hard lump beneath the tooth. She went to another dentist a few weeks later who did an X-ray and told her she had a very large cavity as well as an infection. The cavity was definitely present at the time of her last X-ray - it was too large to have developed in the course of a few weeks. My mom was now faced with yet another extraction as well as having to deal with an infection that developed as a result of a neglected cavity beneath the gums. For all the reasons stated above, my mom and I will not be returning. read more

Avoid if possible! I've been going to his father for years.. but have been seen by Jeffrey - totally different experience. He did not take a time to stop by and say hi - was communicating with me via his nurse. In about 45 min after me being in the office, Dr Sasaki comes in w/o any greetings, does something w/o asking what concerns I am having.. I have not seen real professionals without basic professional manners - so stay away from this dentist! read more

I've been a patient for years. He's always been personable and he's a great communicator. More importantly, he's really good. I had major tooth pain. He identified the problem, replaced a filling and the pain went away completely. read more

I saw Dr. Sasaki for over 20 years while I was living in the area. I've been told by several dentists in other parts of the world that the quality of the fillings, crown and other work in my mouth is excellent, well above average, and among the best they've seen. Other dentists are impressed by how long the fillings by Dr. Jeffrey and Richard Sasaki have held up as well as how the restorative materials are bound to my teeth. If I were back and California I would see Dr. Sasaki for any of my dental needs. read more

I just called this office to find out more about what my insurance covers, because my friend recommended Dr. Sasaki. Decided not to make an appointment because the receptionist was super curt and unfriendly when answering my questions, with an incredibly demeaning tone of voice. Maybe she was just having a bad day today, but who needs that? I'd rather stick with my current dentist despite the longer drive. All the staff at my current dentist's office is super professional and courteous with excellent customer service skills. read more

I've been going to the Sasakis (and have known their family) for years. Both father and son are UCSF graduates who also teach at the dental school there, so they know their stuff. They never do unnecessary procedures and are always very thorough, professional, and friendly. When I moved to SF after college, they referred me to another father-son team, also UCSF graduates who teach there now, and they were amazing, too. The Sasakis' partners in endodontics and other specialties are also fantastic. Their hygenists, especially Ursula, Erin and Anita, all of whom our family members have seen recently, are gentle and really set me at ease (I'm a nervous dental patient). Finally, Cathy in the front office is warm, friendly, knowledgeable and has a great sense of humor. read more

I woke up with an excruciating toothache early Sunday morning of Fourth of July weekend. It came and went, went away completely, and then came roaring back while I was sitting outside at a bbq that evening, so painful that I started feeling woozy. I called my regular dentist, who I couldn't reach. I searched on our local parents' board and found Dr. Jeffrey Sasaki. I reluctantly paged him (remember, it's now Sunday evening on a holiday weekend and I'm not even his regular patient), and he called me back, within minutes. I described my symptoms, he asked intelligent questions, gave me great practical advice, assured me I was not going to die even though I felt like it, and set up an appointment for the next morning at his office. I went in the next morning, and after an exam, x-ray and referral, i was on my way home much relieved (so much of feeling better for me is knowing what I can expect to have happen next). He was very calm and professional throughout, down to the billing and insurance matters. I was and am eternally grateful for his diagnostic skill and professionalism -- and responsiveness to a non-patient on a holiday weekend. Thank you, Dr. Sasaki! read more

Dr. Sasaki came highly recommend and is a very smart and forthcoming personality. He gave me some great advice about my receding gumline, for that I am grateful. However after one cleaning session with his hygienist, I left the office with gums tortured and totally bloody. I've actually never been in that much pain and discomfort at a simple cleaning in my entire life (am 40 years old). When it came time for my second annual visit, I emailed ahead of time and asked the office if I could have a different hygienist. The office admin seemed curt with me, said I would have to wait for another month for an opening, and then never replied to anymore of my emails or calls. I can't only surmise no response means they are offended by my not appreciating sheer torture with one seriously rookie hygienist? Or simply, they're booked and don't need my business. Either way, the experience was most unprofessional no matter how I look at it. read more

Having bad dental genes, I've been to numerous dentists in my 36 years of life. This place was the place I trusted the most for the professionalism and honesty. Dr. Sasaki is very thorough - For the past 4 years, I've never had any procedures that I wasn't satisfied with. As the other reviewer said, they never do unnecessary procedures and explains everything so well. I grew to have a lot of affection for the whole staff. I can't recommend this place more. read more

Our family has been going to Dr. Jeffrey Sasaki for years. I have always found him consistently thoughtful, kind, honest, thorough, precise and willing to find the least invasive but effective treatment possible. He has always been available to discuss possible treatments and solutions. I always leave his office grateful for his skill, demeanor and professionalism. His support team of hygienists and receptionist support these qualities as well - for a very cohesive team! read more

I switched over to Dr. Jeff Sasaki a few years ago and I have been happy with him and his team. He's not pushy on additional needs, he likes to give a lot of information and let you make the final decision. The receptionist is very friendly and kind and my hygienist remembers personal details about my family. read more

When I returned to Los Altos after 18 years away I found my previous dentist had retired but one of my wife's friends recommended Dr. Sasaki -- she had been a patient of the father and son team for more that 30 years. I have found Dr. Jeffrey Sasaki both personable and professional and his receptionist and office staff have been very accommodating. When an old crown fell off, they fit me in within a day to clean it and cement it back on. When I had to cancel a routine appointment because of travel, the receptionist worked with me for a week to find a time to squeeze me in. Because of my schedule, I have seen three different hygienists, each of whom has been friendly, thorough and efficient. Dr. Sasaki himself has been very frank with me concerning the condition of my teeth but has never pushed any sort of optional treatment. I respect the competence, honesty and spirit of the office and highly recommend Dr. Sasaki and his staff. read more

This is a very professional, friendly, and clean dentist office. My family and I have been coming here for years and we have always felt well taken care of. All of the staff members are very thorough and care a lot about our needs. Both Jeffrey and his father are very knowledgeable, honest, and precise. I feel very fortunate to have found this dentist office! read more

I have been going to Dr. Sasaki since I was little. I moved to Southern California 3 years ago and tried another dentist, but just was not satisfied. Dr. Sasaki's office staff are always friendly and willing to accommodate patient's needs. I have never had to wait more than 5 minutes in the office to be seen and they NEVER do any unnecessary procedures. Very honest and always comes to chat with me on every visit. I literally wait to see Dr Sasaki until I am back in the bay area visiting family. It's a hassle but totally worth it. Definitely recommend him. read more

I've been seeing both father and son in this dentistry practice for many years. It never occurred to me to write a review until a friend suggested I write one for people whom I feel are exceptional. I feel like a part of a family in his office, the hygienists have been there "forever" and are excellent and actually instruct you on proper hygiene at home. Both Dr Richard Sasaki and his son Jeffrey have demonstrated the utmost care, professionalism and kindness in caring for me over the years. I have some periodontal issues that they monitor and I have not had to have more work done as a result I believe of their care. You can feel well cared for stepping into this office. read more

The hygienists here are very nice and make the experience as comfortable as possible, and the receptionist is fairly flexible and accommodating. But Dr. Sasaki isn't the most personable dentist and doesn't make an effort to answer patient questions or address patient concerns. He always talked to me via the hygienist which I felt was alienating and, frankly, rude -- I'm right here! Talk to me, please. I'm the patient after all. I also, for three consecutive visits now, have inquired about a timeline as to when he thinks I should be getting my upper wisdom teeth out (I got my lower ones out nearly 3 years ago, but the upper ones "had not grown in enough" at the time). He would always give me some roundabout answer, along the lines of "we'll do that next time." I need at least SOME sort of idea so I can schedule time off work. This is a priority for me, but he didn't understand that or seem to care. I have since moved, and will be switching dentists. I won't miss it here. read more

We started using the Sasakis for dentistry nearly 16 years ago when we moved to the area. I have found both Jeff and his father, Richard, to be incredibly honest and excellent in workmanship. The office staff is very nice, the hygienists are friendly, and Jeff always makes an effort to say hi and remembers details from previous appointments, even months prior. I have, without worry, recommended them to several friends. The office hours are somewhat extended here and there to help accommodate varying schedules. read more