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    SAS Flybussen

    3.8 (10 reviews)

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    KLM Royal Dutch Airlines

    KLM Royal Dutch Airlines

    1.0(2 reviews)
    1.0 km

    Honestly, I think they have lack of customer service I…read moreunderstand that a flight can be delayed and also the luggage can no arrive The problem is that they didn't accept the responsibility to compensate my loss due to their delay of 2 hours - The flight KL 1201 was scheduled by 11:55 am (Sep 24, 2024) - Due to technical issue, the flight was delayed by 2 hours - I had a transfer plan from Oslo to Stavanger with 2hr 40min of layover - Due to the delay of 2 hours (and Luggage left in Amsterdam), I missed my next flight from Norwegian airlines - I went to Norwegian and explain the situation - They said I need to go to SAS airlines booth (since they handle KLM flight as well) to ask for compensation to buy the flight - Well, SAS agent just said "since the flight that I have missed is from Norwegian Air, they cannot assume the responsibility even the delay was caused by them - So, I needed to buy extra last minute tickets for me and my wife by myself ($440.91) Really poor customer service. No even any compensation. Frustrating

    I am so devastated. They promised a service that they did not deliver. When my dog arrived he was…read moredehydrated, hungry, and sitting in his own urine. The service I purchased promises to walk him, clean his cage, and make sure he had the food and water that was provided by me. I constantly asked after him and no one seemed to know anything useful. I will not fly KLM with a pet again and cannot recommend it.

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    SAS Flybussen - airport_shuttles - Updated October 2026

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