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SAS Business Class

5.0 (1 review)

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Lufthansa German Airlines

Lufthansa German Airlines

3.0(2 reviews)
0.0 km

I BELIEVE I HAD THE WORST CUSTOMER EXPERIENCE EVER …read more One of the stuff ( as a supervisor position) providing me wrong info caused me a lot of financial, emotional, time consuming and many damages. I have received nothing yet from the company, after I complained but an written apology!!!!!!!!!!! This action will not be able to cover any cost for any damages i got due to that info. This is not acceptable at all!!!!!! I DON'T RECOMMEND THIS COMPANY AT ALL!!! Be carful from the company stuff and procedures because it seems they need more training. I booked my ticket based on the review that saying they are pet friendly Airline. I paid extra to have a good experience with my pet. But based on my real experience, they are zero experienced with dealing with pet issues. Please don't wast your money and energy on thier tickets. I will never book Lufthansa again and I will advise people to avoid it. And soon I am aiming to sue this company, and publish what happened in all reviews in all platforms to let people aware for that especially who owns a pet and cho them to get a good travel experience. (If you are happen to be a lawyer or law-firm who is experienced in these kind of cases please contact me asap.)

I have flown very frequently the last thirty years and this journey to Munich was one of the best…read moreever in two aspects: food and comfort. The food served was top of the best experiences ever and in top considering taste, presentation and smell. We hade the fish alternative - salmon, cod and shrimp with a fennel mash and also the fillet mignon and a lamb rack. All served with a fresh salad. As a dessert a small selection of fresh good cheese. We have seldom had this classy food, presentation and service on a flight. Very much in our liking. The food was not pressed down in a porcelain cup but beautifully presented. It was great experience. Top notch and I have to go back many years in a 1st class flight to be able to compare. The service was very good/pleasant as well,indeed. The seat comfort in business class was very good and much much better than a 1st class flown recently domestically with an American Star Alliance Member. However we can not understand that you in business class have to pay for WiFi!? Increase the ticket fare a bit and have it "complementary". This was the JFK/Munich part of the journey. The part Munich/ARN a shorter part of the trip was also alright - more in the line/class of other European airlines serving European destination. Food was good and the seat comfort etc. as in economy class with no screens/entertainment possibilities and no power connections for charging. We do also like the Lufthansa's lounges. Open, clean and good food. Lufthansa is really one of our favorite airlines.

SAS Business Class - airlines - Updated October 2026

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