This review reflects my personal experience and opinions at this establishment…read more The main issue for me was the attitude from start to finish on the day of our appointment. The interactions felt unfriendly and the environment did not feel welcoming to us. Having a bad day is one thing, but I left feeling disappointed with the overall experience. Our dog's cut also looked rough and choppy to me. My dog is now sick for the first time and developed a cough less than a week after the appointment. I can't say what caused it or where he may have picked it up, but the timing was concerning to me as a pet owner. Because of this experience, I won't be returning and will be taking my business elsewhere.

First time at Groovy Grooming! They did a great job and loving his schnauzer cut Great customer…read moreservice and friendly.

We were turned away because the little dog we brought in had flees. After spending the groom money…read moreon flee control there was no money to get her groomed. Now she looks awful and her hair is falling out. Would it have killed them to give her a flea bath. We wont return there

I had been taking my dogs there for over 9 years. My husband brought our dog in for an appt & the…read moreowner said they could no longer groom him, he's too old & was having panic attacks. I was shocked. None of this was relayed to us whenever we picked him up. I believe the owner no longer wants to deal with older pets, which is sad. I've found a much better groomer & I no longer have to deal with leaving him there for 4-5 hours with no potty breaks or water.

The Puppy Love crew is the best! Very sweet and professional, & they make Lola, my cranky old…read moreporkie (pug-Yorkie), look beautiful! Lola's very happy to be there, & and It's not only the treats... it's the friendly, professional & very canine-savvy Pam, the proprietor and her team. Five stars and more: We love Puppy Love!

5 stars! We're so grateful to the team for fitting us in…read morelast minute after our camping trip--our pup was in desperate need of a clean-up! They were able to get us in the same day, and the entire experience was amazing. Everyone we interacted with was so kind and professional. She came out looking (and smelling!) better than ever--clean, trimmed, and happy. We're beyond thankful for the care and attention they gave her. We definitely will be returning!

If you're looking for a top tier dog grooming shop in Redding, CA this is the best place to go. The…read moredog groomers here truly understands dogs and treats them with so much care. My pup walked in a little scruffy and walked out looking like a brand new dog! The hair cut was clean, even and exactly what I asked for. I also booked a bath in a couple weeks so we can maintain my dogs fluffiness! Highly recommend!

Nice clean place. Love the smell of the shampoo they use. They always do a great job.read more

The people who work here are very nice and professional they did a great job I couldn't be happier…read more your dog gets treats and a toy in the way out. also my dog is iffy around new people and he warmed right up to the ladies which is a great sign

very poor customer service. I would not recommend this place to anybody. My parents brought our…read morefamily dog to this salon very happy because our dog has had issues with other groomers in the past due to his past traumas with grooming. We dropped him off didn't get any phone call during the appointment that he was acting out or anything. My parents picked him up after he was done and since then his behavior has been very off. My mom kept giving him love and checking him out to see if anything was wrong with him and we noticed a bump on the back of the neck. It looks now to be oozing at the time It was just open not bloody but bled if he touched it. I called the salon to just ask some questions and to follow up how the appointment went since I was not there to drop him off nor pick him up. I wanted to ask some questions myself. the owner of this business returned my phone call and immediately was so offensive. I expressed my concerns to her every single sentence that I had to say I was cut off and told "well none of that happened here". Every time I would ask a question she would also cut me off and when I asked her to let me speak, she said she did not like to be accused. I'm not sure how expressing concerns and asking questions is being accused but if this is the way you handle your business, I can see why you are at such a low volume.

To start, I am extremely specific about my dogs hair because she is a Shetland Sheepdog with silky…read morehair but also coarse hair on her back thighs. We also live on a ranch so she gets mattes very easily. I've been bringing her here for a couple years and every time I bring her into Shampoodles I explain exactly what I want for my dog (all over trim, shaved sanitary areas and full shave and shape of the back thighs, gland release, nail trim) and every single time she executes it exactly how I want it and always confirms what my expectations are! I have never been disappointed with this shop and won't go anywhere else! They whole groom is a reasonable price and the texting makes it easy to book! Each time they add a special touch like a bandana or this time, a little gingerbread man! I will always recommend this place to anyone looking for a gorgeous groom! Absolutely 10/10!!

These ladies are amazing. I've taken my dogs as well as my mom's and friends dogs in there. They…read morehave never hurt them while clipping the nails and the cuts turn out great. My favorite was when they gave my lab a lions tail. I highly recommend them.

Absolutely love my Pom's cut! It is so clean and crisp, no choppy and uneven bits in sight…read more Christina did a wonderful job grooming my pup. You can tell by her work that she takes pride in what she does. She definitely is a very skilled groomer, so glad we found her. :)

Not reviewing the services because we never received any. Hubby called to get our dog groomed and…read moreshe answered with complete attitude, said she wasn't around and didn't have her planner so would have to call back later. 2 days later and still waiting...... no call back. I guess if you don't want business, don't advertise you're open when you're not.

Melanie left my pup in *perfect* condition…read more Was amazed by the excellent work they provide & just how great they treat the dogs as if they were their own.

This place is one of Redding's best kept secrets. Finding a dog groomer was a difficult task. After…read moretrying several, I stumbled upon Janelle, owner and groomer. Janelle is gentle, kind, thorough and VERY good! I have a Shetland Sheepdog (Sheltie) and an Italian Greyhound. My Sheltie always comes out beautiful, perfectly trimmed, brushed, manicured, the works. Not only that Janelle notices & pays attention to anything that may be unusual or need to have a vet check out. My dogs trust her. They have BIG, roomy kennels for the dogs to wait in. The other groomers are polite and helpful. My Italian Greyhound gets socialized & his anal glands dealt with too. Janelle had gone the extra mile when I've needed an unplanned grooming. She has terrific hours. My dogs always come out looking as if we are off to a show or a photo shoot. Finally her rates are incredibly reasonable! I will never go anywhere else, unless she retires.