I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

The assistant and dentist here were friendly enough, but I have to say I sensed they were in it…read moremore for the money than for giving me the treatment I needed. They diagnosed me with periodontal disease which would have had a negative impact on my work opportunities. I got a second opinion a few weeks later and was told that I had significant build up of plaque but that I most certainly didn't have periodontal disease. Very displeased with the approach to treatment.

I love this office and all the employees are incredibly nice and accommodating. Big shout out to…read moreDr. Christensen, and Rose, they explain everything in detail, do their best to make you comfortable and relaxed. Amy and Brandy at the front desk are also so polite and helpful, they do their best to get you scheduled when it works best for your schedule. As well as in my personal experience worked to get the best price for my dental care. Dental visits are rarely fun nor cheap, but the employees do their best to make the best of the experience. I drive down from Hutto, Tx for my dental care because in my opinion finding a great staff and being comfortable is borderline priceless.

This place doesNOT valve their patients, they only care about taking youre money and not even doing…read moreany dental work. I'm mad at my self for finishing out my implant here, went in to see when I can get my implant in doctors didn't even check my teeth to see how post op went just came in with payment plans and said pay those amount today or we can't help you, bare mind you there already did an tooth extracted and placed the screw in for my implant which the doctor didn't even know because she refused to take a look inside my mouth she just want me to commit to another 2,500 payment plan to even be talked to by a doctor Im up to 5k I have given these guys I have seen little to no respect for me and little results for all the money I have given them I wish I never came to from the get go...

Overall, I've had a very positive experience with this dental office. Dr. Chew is outstanding,…read moreprofessional, knowledgeable, and always takes the time to explain procedures and answer any questions. The dental assistants are also exceptional and make every visit comfortable and reassuring. The office is conveniently located, and the facility is modern, beautiful, and impeccably clean. The only area that could be improved is the front desk experience. One of the staff members came across as a bit dismissive and not particularly welcoming, which doesn't make the best first impression. I also have an ongoing issue with an insurance claim. My insurance company requested additional documentation about a month ago, but the office has not yet provided the requested information. I've sent several follow-up emails and left multiple voicemail messages but have not received a response. I hope this matter can be resolved soon, as the lack of communication has unnecessarily delayed the processing of my claim. Overall, I highly recommend Dr. Chew and the clinical team for the excellent care they provide. I only hope the office improves its communication and responsiveness regarding administrative and insurance-related matters.

My experience with Elevate Dental has been disappointing and frustrating…read more I experienced repeated delays involving referral coordination and was ultimately informed shortly before a scheduled appointment that the referral necessary for treatment was no longer active. This issue was discovered by me rather than proactively identified by the office despite months of waiting for care. I also had concerns regarding the professionalism of front office staff. During a scheduling call, I found the interaction dismissive, condescending, and unhelpful. When I requested management involvement, I was told management would review the matter, but I never received the callback I requested. Instead of communicating directly with me regarding my concerns, information about the situation was reportedly discussed with my case manager. This has raised serious questions for me about communication practices, patient respect, and whether discussions about my complaint were necessary and appropriate. My concerns include delays in care, poor communication, failure to return management calls, referral coordination issues, and lack of transparency regarding requests for records and information. Patients deserve professionalism, accountability, and direct communication when concerns are raised.

Words cannot express how grateful I am for Dr. Lee and his assistants Jackie and Mary. My…read moreexperience with the LANAP procedure and Dr. Lee's 6 months braces has truly been life changing. I highly recommend the LANAP procedure to anyone struggling with gum issues. It's a game changer and Dr. Lee is the best. 10/10

I've been going to Dr Lee for over 5 years now. I had some pain in my teeth from grinding and he…read morerecommended braces. It was my first time doing braces and he was superb in helping me correct my bite and encouraging me to continue using my night guard. Years after, my bite is still perfect and I haven't had issues with grinding or misalignment! His team does a great job with care and I'm so glad I trusted his recommendations. He never suggests more than you need, and I feel like patients' needs and comfort are a higher priority than anything else.

Great dental practice. My wife and I have been coming here for the past 8yrs and we love it…read more Very friendly and professional staff. Clean and very comfortable waiting area. I would recommend to anyone.

So annoyed with this office. I've been trying to get an appointment for months. They would always…read moretell me they would call me back but never did. When I finally got an appointment I requested the time off from work only to show up and be told that I could not be seen because the system was down. What that has to do with my cleaning is beyond me but I was not seen. Drove 25 minutes to get there and took time off from work for nothing. I did not reschedule and will find somewhere else to go. Mind you, they said they've been working on the system update since Friday so a courtesy call on Friday would've been good. I might have been more inclined to reschedule then if I knew I wouldn't have wasted time on Monday.

The gentlest dentist's office I've ever been to…read more I've been going to South Flores for a little over a year now and am so sad it had taken me so long to find them. These guys are the literal best. Everyone at the office is so kind and seems to make a point of making visits as stress free as possible. The receptionists have always treated me kindly and have not rushed me when I'm scheduling with them or have additional questions, the hygienists are professional but talk you through every step so you aren't surprised as to what's going on or what happens next, and the dentists themselves are quick but efficient in handling the concerns brought up. I'd mentioned tooth hypersensitivity in one area and the hygienist went out of her way to numb the location for my routine cleaning and the dentist went over possible advanced solutions to help. I ended up getting a filling over the area which has helped the sensitivity immensely. At no other office I've tried prior have they offered to numb the location to help with the discomfort or be proactive about the issue when I've brought attention to it. I never thought it I could be such a simple fix, but they took the time to care and the issue's been mostly resolved. It's absolutely worth noting that the hygienists and the dentists aren't rough in the slightest and have the gentlest touch. While I myself don't have dentist anxiety, I'm sure this must be a relief for those that experience it. I highly recommend this office if you do have dentist anxiety or are simply looking for a new dentist. You won't regret it.

I have lived in NYC, Indianapolis, South Korea, and I have never been happier with my dental care…read moreteam than I am with South Flores Family Dental. Barbara provides caring and thorough cleaning, works with you to make sure your teeth feel clean as she works, and offers gentle but direct suggestions for keeping teeth healthy at home. She and Dr. Weston are extremely friendly and professional and know exactly what they're doing. They both take as much time as needed to answer any question, and I have never felt rushed out. They're even out of network for me, but I don't care. It's worth it!

Now recovered from inadvertent late July 2025 posting - again, Apologies. Doc Brandon & Dental…read moreHygienist Mandy continue their superb mastery of Dental Care (eye-hand coordination, evaluation, detailed analysis) with "collegiality," intangible essence of being included as if in family. Nice touch to already flawless Dental Care. Both are Top Notch. If you haven't visited them yet, you're late.

Unbelievable! It's actually for real a true 5* facility/ team/ experience!! From the wonderful…read morefront dest take in, the assistants, hygienists are absolutely top tier- if that's not enough- just wait for it- the amazing Dr Roger will blow you away with his skill, manner and wisdom! Thanks Team( did I mention a beautiful and super clean facility!!

They fit me in today, first an emergency crown replacement…read more Amazing! Kind! Professional. I really appreciate all of the staff. Highly recommend this practice to anyone who needs dental care.

Bottom line, they spent a ton of money on this new facility, so don't expect anything to be…read moreaffordable and for the upsells to be strong. In coming here for an initial cleaning and exam, I noticed a lot of differences from my usual Dallas dentist. One, they don't use a different polish on veneers than on regular teeth (which my previous dentist did). Two, the tech who worked on my teeth was rough, especially on the gum line around my veneer. And three, while the office design was nice, the technology they used for the cleaning was a bit old-school (dated). I'm just used to a practice that uses newer forms of cleaning and polishing procedure. As I was private pay, the total was $250+, which is highway robbery for a simple cleaning. I go every few months, so my teeth are almost always never a problem. I was in and out in 30-40 minutes. The cost didn't come anywhere near equating to the experience. My search for a dentist in SA continues.

Best staff and dentist around. I've been a client for over 20 years.read more

I saw the "new" doc, Dr. Chou. I really, really liked him. He was patient and kind. He has a very…read moregood chair-side manner. I was very nervous today and he really took his time to explain the entire experience - even drew me a picture. I had a tooth break in two and they got me in the same day which I really appreciate. But because of how I was treated I have already scheduled my next appointment for some dental care I have been putting off. (Not at his suggestion, it is completely my idea.) Also want to give a shout out to Sara. She was a great assistant to the doctor. Not only is she good at her job, she seems to enjoy it.