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Sapphire Limousine

5.0 (1 review)

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18 years ago

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Million Services Limousine - 12 passenger Pearl white Mercedes limousine Sprinter

Million Services Limousine

4.8(224 reviews)
1.6 mi•Castro
Locally owned & operated
Certified professionals

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

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Million Services Limousine - 20 pass party bus perfect for wine tours,webbing's, San Francisco city events

20 pass party bus perfect for wine tours,webbing's, San Francisco city events

Million Services Limousine - Mercedes Limo Sprinters 12/pass FREE WIFI

Mercedes Limo Sprinters 12/pass FREE WIFI

Million Services Limousine - 20/pass Party Bus

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20/pass Party Bus

Bart - San Francisco International Airport Station - BART San Francisco International Airport {5/6/2025}

Bart - San Francisco International Airport Station

3.8(253 reviews)
11.3 mi

Saturday Morning at the Bart Station…read more After dropping off my grandkids for their flight to the East Coast, I decided to take BART home instead of calling a Lyft -- even though my daughter kept telling me I should just take one. I've ridden BART plenty of times before. Usually it's crowded, sometimes a little grimy, but it gets the job done. This time, though, I was honestly surprised. The SF International Airport station felt clean, organized, and surprisingly calm. Maybe was because it was Saturday? Who knows. Either way, the whole ride felt easy and peaceful -- a really nice way to head home after an emotional airport goodbye.

When visiting San Francisco, taking BART which stands as Bay Area Rapid Transit is a cheap and easy…read moreway to get around. I love it that it's connected and accessible to both SFO and Oakland Airport as its last stop. While visiting SanFran the traffic can be terrible, and parking is hard to come by, when in areas but many stations are conveniently located near major streets and popular attractions. There are 3 major lines to transverse between NorCal area - yellow, red and blue. The BART is clean and most people respect and follows the rules of "no eating or drinking". I also like now each exits are cornered off in plexiglass....previously it was wide opened so you see a couple local people (mostly teenagers or young adults ) jumping over the turnstiles to avid paying the fares.

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Bart - San Francisco International Airport Station
Bart - San Francisco International Airport Station - Outdoor lounge. Very cool...

Outdoor lounge. Very cool...

Bart - San Francisco International Airport Station - BART San Francisco International Airport {5/6/2025}

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BART San Francisco International Airport {5/6/2025}

Sapphire Limousine - transport - Updated May 2026

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