(I want to give 1 star, but 1 star reviews are reserved for terrible experiences; bad does not…read moreequal terrible). I came in for the obvious reasons. work injury. everything sounded good upfront. they worked on a pure contingency (as many workman's comp lawyers do). i was promised a payout (a large one) that they would take a cut from. ok. after i signed their paperwork, i tried to get clarification about how we'd be communicating (by phone, email? It's reasonable that I'd have questions during the process). No answers were given to me abt the communication process (establishing how communication will work seems important!!). For a few weeks, one of the attorneys answered my emails, then it was silence. additionally, I wasnt called by the doctor's offices that they'd told me I'd be called by. Something seemed off. One of the secretaries called me a week after one of my emails and wanted to schedule a phone convo with one of the attorneys. I sent an email to them, explaining that I didnt want to schedule a phone call without knowing what it was about (a short email response to me saying that everything was okay but that a phone convo was needed to discuss certain issues at greater depth wouldve reassured me). If i scheduled a phone call only to be told over the phone that they weren't working with me anymore, it wouldve been an additional insult added to the "injury." I decided not to schedule the phone call. If they didnt have the decency to acknowledge my emails with at least a short response, and chose to only communicate with me via secretary after Id signed paperwork (that prevented me from going to another attorney), then I decided it wasn't worth it. I just want to be treated as a human - that's all! Not as a case number that's less important than the attorneys. Communicate about communication procedures! And if emailing wasnt working, then send a short email that explains why a phone convo is necessary. I wont jump through hoops for someone who doesnt extend basic respect.

My case has not been finalized; I will tell you that Darcie is just incredibly the rock of it all,…read moreI have yet to finalize anything but she will make everything ok, I have been in pain for almost 2 years. I cry every day. Somehow someway she stopped me from crying, I just can't say enough about Darcie,

A few years back around 2021, I was hit by a car in a residential neighborhood. Benson and Bingham…read morewas an amazing help. They were very helpful, with any questions or concerns. A big thank you to Eva Villezcas, for everything she did!

I would 100% recommend Benson and Bingham; they are super genuine and significant to work with…read more Dane and Goharik were the ones who helped me with my case. They always made sure I knew what was going on and never made me feel like I could not ask questions. Overall, I really couldn't have gone through all that I did without them

I was involved in a car accident and Mr. Shook and his team took complete care of everything. They…read morehandled from doctors to insurances. They are aware of the public needs and provide curbside options. Also I work mostly during the daytime and if I needed to sign anything they ease the process by emailing the documents and allowing virtual signatures.

Unless you are perceived to be worth their time- meaning you are expected to be a payout for them…read morewith major $$ coming- do not waste your time. They are dismissive and rude. Not at all what one wants in a time of need. Literally, the minute they stop seeing dollar signs it is as if a light switch was turned off. No thank you.

Does he even practice law? Kind of seems like a bunch of front deskers. Can they handle real…read morelitigation? Or is this an open door that's actually a closed door? I SWEAR IT WAS AN "ACCIDENT"!!!!!!?

Herb, Rita, and the rest of the staff helped provide me with the information and support while I…read morewas suffering from a workers comp injury. While I felt that no one wanted to help me from the workers comp doctors to the insurance company, the people at Herb Santos Law Firm made me feel seen and worked hard to get me what I needed. Thank you so much!

This guy pays people to review him favorably online. Don't be fooled by him. The brief encounter I…read morehad with this man confirmed in my mind that he is just after cases where he is guatenteed to win. If he has to do any kind of work, he will make excuses as to why you won't win!!!

Trent has represented me since 2007. And there is only one expression that I need to relay, WOW…read more This man is very special to me and my wife. Without him I don't know what would have happened to our lives. Trent has been as solid as a rock and has always been there for me. I was injured on the job in 2006 and was terminated due to the injury not soon after. He took on my case early in 2007 and never let go. The workers comp system is made for the employer not the employee, I will tell you that upfront. Sad but true. With all the laws that are on the books, you cannot do this by yourself. You need someone that knows the system and that man is Trent McAuliffe. I just can't say enough about the man and his staff. If you need someone to go to court with you, you won't do any better than to have him in your corner. He knows the laws and won't let anyone get away with pulling the wool over your eyes. And believe me they will try. He will be very direct and up front with you. No bullshit here. You have to remember that your injury could be with you the rest of your life, as mine will be. Your life may depend on the outcome of any results of court rulings and that is a very true statement. He's the one to handle this. Give him a call. You won't be sorry.

Attorney Diaz took my case on contingency and got me an excellent settlement on my personal injury…read morecase.

Taking forever on my settlement and everytime I call, they tell me to call in 2 more weeks, 2 weeks…read morepass by so I called and no one answer the phone. I left so many voice mail and I never got a return call back, they know that I m calling, so they wont pick up my phone call because they ran out of excuses. I had to go in to work late because I have to go in their office in person to speak with their lying ass. These people don't care,they only care about the money they will received, and work on the cases who will get alot from their settlement first, even if you had a case open with them 5 months before the other person. this attorney is a con BEWARE PEOPLE, BEWARE PEOPLE! I ADVISE YOU TO CHECK OUT OTHER ATTORNEYS, AVOID THIS PLACE AT ALL COST! DON'T BE A VICTIM LIKE ME. CHARLES GALT IS THE WORST ATTORNEYS IN THE RENO AREA!

I broke my spine on the job, and it was all on cctv at work. Determined a permanently disabled…read moreinjury. All Ms. Neilsen could get me after 3.5 years of fighting with Work Comp was the equivalent of 4 months pay in my settlement. Poor communication amd honestly she seemed too busy to deal with my case.

Reliable and discrete. Very professional and fair priced. I contacted Kory and she was able to…read moreassist me within literally 1-2 hours. Thank you!