We had a great time here recently. We bought tickets at the gate. Unfortunately, there's not an…read moreoption for admission for people that aren't riding rides. So, two people in our party had to pay full price for no rides. There was a long wait at the front to get into the park, because only one employee was working. Not really sure what they were doing because they gave us a wrist band for the water park even though we only paid for the theme park. We were as confused as they were. We went during Thanksgiving week so the weather was cooler, but there wasn't much of a wait for any rides. Our daughter wasn't tall enough to ride everything (only 38"), but we still managed to have a good time. They have a lot of rides for the smaller kids. My wife and I enjoyed the roller coaster the best. We took advantage of the low wait times and rode the roller coaster several times. Definitely worth checking out.

I debated whether to post this, but I feel it's important for other families to be aware before…read morespending money and traveling for this experience. I traveled from Birmingham and spent a significant amount of money to bring my children to Tropic Falls for the indoor waterpark. Unfortunately, my experience ended up being extremely disappointing and embarrassing. After climbing several flights of stairs to ride a float attraction with my son, I was asked to step on a scale in front of multiple guests waiting in line. I was then told publicly that I exceeded the weight limit and could not ride any float attractions. Another guest even asked if I could ride solo instead, and again, in front of everyone, I was told I exceeded the limit. I completely understand and respect ride safety policies and weight restrictions. My concern is not that safety rules exist. My concern is the lack of clear disclosure beforehand and how the situation was handled publicly. The website states: "All Riders: Maximum Weight of Rider = 250 lbs. Double Riders: Maximum Combined Weight of Riders = 400 lbs." Based on that wording, I believed my son and I qualified for a double float ride as long as we were under the combined limit. If the policy is that no rider over 250 lbs can ride any float attraction regardless of combined weight, I feel that should be made much clearer before ticket purchase. What hurt the most was being weighed and having my weight discussed in front of strangers and my child. My son no longer wanted to ride afterward, and I walked away feeling embarrassed and unable to participate in the attractions I came to enjoy with my son. I have reached out to management privately because I wanted to give them the opportunity to address my concerns first. However, I also feel it's fair to make others aware so they can make informed decisions before visiting. I truly hope policies are communicated more clearly and situations like this are handled with more privacy and sensitivity in the future.

So this place is very to the point. It's water and fun. It has a lazy river that is 3 feet…read morethroughout the path. Then you have your slides to choose from. Of course, there are food options available, but be mindful of eating and throwing things away in a timely manner because of the birds. Outside of that, it was a great experience. They have plenty of lifeguards available.

We were excited to visit Waterville while vacationing in Orange Beach with our family. The staff at…read morecheck-in were friendly, and the park looked like it had potential for a great day. Unfortunately, that's where the positives ended. We paid over $250 to spend just a few hours at the park before storms rolled in around 2:30 p.m. By about 4:00, the skies had cleared--but the park never reopened. With two full hours left in the published schedule, and clear weather outside, the day was over. I reached out to management, which is when the situation really took a turn for the worst. Their proposal - a rain check for a future visit. Problem is--we came all the way from Colorado. A "come back next time" credit just isn't helpful when you've spent that kind of money and have no plans to return. We've visited waterparks in multiple states--Arizona, Texas, Colorado--and have never experienced this kind of early closure after a storm passed. Most parks resume operations when it's safe. Not here. Beyond that: You're not allowed to bring in your own water, which is a challenge on hot Alabama days. Several lifeguards at the wave pool seemed more focused on chatting and flirting than on guest safety. The park itself feels a bit rundown and in need of investment. This may once have been the place to go in Orange Beach. But based on our experience, I'd suggest exploring other options for your family day. There are better values--and more responsive customer service--elsewhere. Incidentally, I made numerous attempts to resolve this issue with management, to no avail. They were unwilling to help and (eventually) completely unresponsive.

best ever!!! would definitely hire again.Great product, works exactly as described. Highly…read morerecommend to anyone.

Beautiful large pool with kiddie pool and two diving boards! Plenty of lounge chairs for sunning.read more

We had an extremely rude gate women yell at my teenage friend because we were picking up our…read morefriends and she said that we disobeyed her by letting our friends in the car and she yelled at the car in a deep voice to GET OUT OR else then ran after our car. Not expectable she fully screamed and we were being extremely respectful the whole time!

Best lazy River in Orange Beach! We love the Oasis. Where else can you have a wave pool, lazy…read moreRiver, bar and grill, hammocks, and more all in one place? Only at the Wharf's oasis

The staff here is incredibly sweet & makes the experience more memorable. I want to give a special…read moreshoutout to Jules for her hospitality. I left my camera lid here and went back the next day to search for it & Jules went the extra mile to find it for us despite them being busy. Jae was also very nice. Tip: If you have multiple arcade cards, you can combine the credits and points. We had 3 cards with 2 points left on each, and was able to play one more game with the combined credit. Enjoy!

We decided to bring our kids here to do something fun while we were in the area. Unfortunately, our…read moretwo-year-old was not able to do some of the things that she wanted to because of her height. However, one of the workers inside played with her and even helped her win a toy from one of the machines. Our two older sons enjoyed the 4-D ride and black light miniature golf. Our sons actually won their little sister two stuffed animals from the machine so everyone ended up having a good time.