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    Santa Fe MINI

    3.0 (7 reviews)
    Closed 9:00 am - 6:00 pm

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Subaru of Santa Fe

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    I highly recommend Will Prokopiak when you purchase a car from Subaru Santa Fe!…read more I found a used Hyundai on the lot in great condition. I didn't feel that he was trying to scam me nor pressure me into a car I didn't want. I worked with him in the past on getting myself into a car, but I didn't believe I was ready. Now I have a car I love and enjoy! He was patient and understanding throughout the whole experience.

    I took my car in for a regular oil change and to fix a flat tire that was covered by a package I…read moregot from sales when I bought the car from them. My biggest complaint would be that their online software gave $0 estimates to have brake pads/rotors, air filters, and wipers replaced. Naturally, I approved the work given the $0 estimate presented assuming the coupons I presented for a free multi point inspection included the $0 suggested work. I showed up to pick up my car expecting the hundred dollar charge for the oil change as expected and no charge for the tire as expected. Instead, I was presented with a $500 charge. The only reason my rating is not low is because the service manager in charge was reasonable and only charged me for the parts and not the labor knocking the total charge down to 300 including the oil change. I had to come back later to get the tire replaced since they had to order a replacement tire due to the nail being swallowed by the old tire. The service this time was amazing and swift with the service manager on duty, showing excellent care and attention to detail.

    Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe

    Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe

    (157 reviews)

    UPDATE: Today my wife and I made another visit after receiving a call from sales manager David. He…read morearranged a visit with salesperson Jessica, who was just wonderful in every way. We purchased a 2024 Jeep Rubicon at a great price. Jessica took her time and answered all of our questions. We never felt rushed. This is how the purchasing experience should always be. Visit them and have David or Richard set you up with one of their great salespersons. In a prior visit, we dealt with Gilbert, who reminded us that he didn't get paid by the hour, and refused our request to take a test ride of a vehicle similar but not exactly what we were looking for unless we could provide some assurance that we would "most likely" purchase the vehicle. Salesmanship 101: Always cultivate your customer. If they don't buy today, treat them well and they may come back and purchase another time. Cultivating a customer should always be "worth your time". Fortunately, David called me the next day, on speakerphone with another manager and a few others to apologize for Gilbert's treatment of us, and assured us that this is not how their salespersons are trained to treat customers. I'm so glad David called and remedied the situation. David was sincere. You could tell he was genuinely concerned, not just due to my original review. The dealership, David and Jessica have my respect and have earned a loyal customer. Today was a win-win day.

    The service department here is horrible. I called, got an appointment and what a mistake. I could…read morehave taken my jeep anyplace for a key fob. After 4 hours (I was told it takes 45 minutes) the fob does not work. I went by yesterday to have it actually fixed and was told to make an appointment. I paid WAY too much for the key fob to be brushed off. I was going to purchase a Grand Wagoneer however I refuse to deal with this place so I have decided to buy the Lexus!!' You should be ashamed!! The worst is my key fob doesn't work!!

    Chevrolet Cadillac of Santa Fe - Chevrolet Tahoe Z71 in a Sterling Gray Metallic Exterior

    Chevrolet Cadillac of Santa Fe

    (93 reviews)

    Thanks to Mike for assisting us in finding our Colorado truck. He was very helpful and took the…read moretime to listen to what we were looking for. We will recommend this dealership to friends and family!

    Title: Extremely Poor Ethics and Customer Service Review:…read moreI brought my car to this Chevrolet Cadillac of Santa fe for a simple diagnostic and health c check because my warranty was about to expire. The car had no issues and no warning lights when I dropped it off. During the visit, they replaced the driver-side door . When I picked up the car, I was in a rush to pick up my daughter , On my drive I , , noticed the Check Engine Light was on--which was NOT on before. The next day, I called to report this. I was told the technician ,, Victor Novbakhtian, was sick and my message would be passed to management. No one called me back. I called again the following day, and management , Joe Gonzales finally responded, saying the car now needs another diagnostic--at my expense--because my warranty had expired. I explained the light came on while the car was in their care, but they accused me of lying instead of taking responsibility. This is unacceptable. Their ethics and customer service are the worst I've experienced. They created a problem, refused accountability, and tried to charge me for something that happened under their watch. I strongly advise avoiding this shop if you value honesty and professionalism. I will pursue BBB complaint

    Santa Fe MINI - car_dealers - Updated May 2026

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