We stayed here last year and that trip was excellent. The staff was friendly and efficient, and the room was big, clean and quiet. We had leftover paella that they heated for us, and also provided us with a big bottle of Cava as it was our anniversary. We vowed to stay here again when we came back.
Well, we came back. Something happened in the last year. We stayed there and found it to be cold, unfriendly and over-priced. The staff was very business-like with little friendliness. The room was no bigger than a shoebox, and there wasn't even a place to set our luggage. This place is not the same friendly place where we stayed last year.
To be fair, part of the problem was "Booking" dot com. We booked 95% of the trip through this site - and ALL their reservations say that the rooms are for 2 people. When we arrived at this hotel, they said that we did not book for two people - we only booked for one. That is patently false. Booking dot com does a horrible job of keeping people informed - but that's a different story.
Needless to say, we are never staying here again. The problems with Booking dot com didn't force the staff to be cold and unfriendly - nor did they push us into an over-priced postage stamp of a room right next to the busy street.
It's really too bad, and I'm heartbroken that this place is nothing like it was last year. Scratch them off your list if you were thinking about staying here! read more