Our HOA recently made it a requirement to have our wood burning fireplaces inspected every 2 years…read more I had been living in my home for 16 years and had used my wood fireplace several times over the years, but not very often. I called a few chimney sweeps and Robert got back to me quickly and we set up an appointment. He looked at my fireplace and could tell it was not used much. I was impressed with his expertise and would highly recommend his services.

I had this guy out in Feb. and all he did was take a picture up the flue and tell me it didn't need…read moreto be cleaned. I've been burning a lot of wood for at least 3 seasons and the instruction manual says that it should be cleaned at least once a year - probably more for the amount I use it. He also screwed up my door gasket by improperly closing the doors. This cost me $ and sdtime to order the replacement and install it. Thinks he's some character with his top hat. Completely useless.

Our washing machine wasn't working. While they repaired the issue, when putting it back together…read morethey caused a new issue of it always being off balance. We text the repair guy and he completely ghosted us. They never answer their phone and now their voicemail box is full. Absolutely terrible business. Stay far away.

Ethan was the only reputable place I could find on Yelp that also serviced SE Loveland. I called…read morehim on Tuesday and explained my problem I was having with my dishwasher. He was able to diagnose the issue after I sent him a couple pictures of the bottom of my dishwasher and ordered the part that day. The part arrived yesterday (Friday) and he came this morning to install the new part and he was here for maybe 30 mins. It works fine now! Our dishwasher is 10 years old and we thought we'd have to go get a new one, but Ethan saved it! Hopefully we'll get to use it for a long time. Overall it was a great experience.

Larry doesn't make you wait a week to send a "technician."Doesn't overcharge, and if it's an easy…read morefix, he doesn't charge you an $80 to $100 fee. He is old school.

Contacted Larry for a Samsung dryer making weird noises at a property in Loveland. Sounded like the…read moredrum was out of alignment or something. He called back and asked for the year, make and model and we very briefly discussed the sounds that I was hearing. He gave me a quick pre-diagnosis based on that information, along with his (reasonable) service call fee plus an estimate for the work if it were to be the problem that he believed it to be. While the scheduling was a bit loose, he did get to the property within 48 hours. He diagnosed and verified that it was the problem that he had suspected, and having anticipated that, he had the part that was needed on hand. He gave a very reasonable estimate. I said, go ahead and in under an hour he had taken the drum out, replaced the part, tested the unit and explained what to expect for it and the washer over the next few years in terms of maintenance and issues that he commonly saw with them. And he also helped properly balance the washing machine, when he noticed that it seemed slightly off kilter. That was something I had not noticed and didn't ask him to do. He basically just did that in five minutes for no extra charge. Larry's experience and knowledge as a service professional is unmatched in this area based on my many years of experience with various providers. While scheduling may not be the strongest point here, and frankly it rarely is for any service provider - if you are somewhat flexible then you'll enjoy Larry's straight-shooting, top-notch service and extremely reasonable rates and very efficient expert repair. As well you get someone who goes above and beyond, including sharing his insight on what to expect in the near term for your home appliances. I continue to call on Larry for my appliance service needs in Northern Colorado. Highly recommend!

Jeramy Berner just left after repairing our fridge/freezer. He was so professional and answered my…read morequestions regarding other appliances. He was on time and really knew what he was doing. So glad we found him and would highly recommend him and would absolutely use him again. Five stars for sure!

Our washing machine started leaking and we called E & J appliance repair. I talked to Jeramy and he…read moresaid he could be here between 12-2, which he was. He knew right off what the issue was, had the part and was in and out in no time. This is what you get from an experienced technician. The cost was very fair. For us, no need to ever call anyone else. Thanks Jeramy.

So this went really well. Had problems with our furnace keeping a flame going and they came out and…read moredetermined it was an igniter. However, they did not have an igniter on hand for our particular furnace. We did not hear back from them about when an igniter would come or how much it would cost. We ended up buying one ourselves, but this still did not solve the problem. Turns out there was a cap on top of the chimney that was blocking the exhaust from leaving the home. Once this cap was removed the furnace fired up and worked perfectly.

I cannot help but feel scammed out of $500…read more We reached out to Alma appliance repair at the suggestion of our friends and many people online when we discovered our fridge was no longer holding a cold temperature. I reached out to Alma and one other company, and Alfonso assured us that he could get the work done at a reasonable value and wanted to get it repaired quickly. He was friendly and sweet, but we regret in trusting that. It has now been a full month since we began this process, and the fridge is still broken. All that needed fixing was replacement of condenser fans and another fan in the fridge. We paid the deposit to order all parts and have them installed, about 2.5 weeks ago. There has been complete silence and we have been ignored in our texts, so they took our deposit and left. I've never had an appliance repair take a full month-- let alone get ghosted and have my money withheld like this. All in all, Alfonso is friendly but we really regret trying to work with this company and just want our money back so we can hire another company to come out and do the repairs.

We had an extremely disappointing experience with Alfonso and Alma Appliance Repair. My husband's…read morecompany had used him for some installation work on one of their projects so when we suddenly had a washing machine flood and a stove issue happen at our home all at once we decided to contact him for repairs. He was quick to answer my call and to come over to look at and diagnose the appliances which we were grateful for. We ultimately decided to replace the washing machine, but we hired him to repair the stove. That is when the experience started to go south. We paid him a deposit for parts and scheduled him to come over for install a little while later when he said they had arrived. We told him I had a small window of time on my break from lunch for him to come install the new parts and he assured us that that would work fine. He was about 35 mins late for our scheduled time leaving about 10 minutes until I had to leave to go back to work. He quickly installed the parts and then asked me to test it...I clearly did not have time to do that at that moment, so he said he offered a 90 day guarantee on all parts and labor. So I said great, we will test it later today and let you know if we have any issues. He sent an invoice for another couple hundred dollars for the labor which we promptly paid. Then, over the next couple of days we realized pretty quickly that the stove was still having issues and was not functioning properly despite the parts or whatever he did. So my husband reached back out to Alfonso to have him come back over and honor his guarantee and he completely ghosted us for a matter of weeks. My husband texted and called him repeatedly to try and remedy the situation and he flat out just didn't respond. After awhile I tried with my phone instead. He finally responded to me so we set up a time for him to come over however he never confirmed the time and the day passed and he finally texted me saying he wasn't going to make it over and wanted to reschedule to the next day so I said okay. He never showed up, no call no text. So I sent him another message expressing my frustration that I had now wasted 2 days waiting around for him to come by. He "apologized for the inconvenience" and said he could come by the next morning. The next morning 15 minutes before he was supposed to come he texted that he couldn't make it. He said he could reschedule yet again or he could process a reimbursement so I asked him to please process the reimbursement because after weeks of terrible communication, missed appointments, and still a non- functional stove we were more than ready to move on. He never processed the reimbursement and I messaged him several times asking for it so that we could at least regain some of the money we paid him to put toward hiring another technician. He never even bothered to respond. We certainly never plan on hiring him again but I hope sharing this saves someone else the frustration and money of working with him because after the fact I read several similar stories and I wish I had done so prior to giving him our business or our money. He does not care about doing good business, once he has your money he couldn't care less.

Just had August over for one visit so far, but working on more jobs with him coming up. He was so…read morefriendly, professional, helpful, and fair! He gave me extra tips (always appreciated) and suggestions for a dryer and a washer and a mini fridge. He in no way gave any lady downtalking vibes. I felt like I could trust him and will be calling him again.

JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

I contacted Elite Appliance because my dryer appeared to not be working. The technician was great…read more He checked out the dryer and then he checked out the electrical socket that the dryer was plugged into and it turned out it was an electrical problem, not a problem with the dryer. Serg was very knowledgeable and very thorough. He fixed my situation and my dryer is working fine. I would highly recommend him.