For years, Brian has handled our property. He is honest and friendly; easy to work with, and…read moreavailable when needed. We trust him with our home; that says it all. We whole-heartedly recommend him.

Unreliable service, consistently fails to answer calls. Lacks transparency with tenants about…read moremove-out intentions and posts ads without informing owners. Frequently ignores phone calls, cancels appointments last minute, and exhibits unprofessional, deceptive behavior. Avoid this service.

Rented with Taba Realty for over 8 years and were reasonable and transparent, and professional with…read moremuch aloha!

Taba Realty has managed the property we rent and it's been a absolute pleasure. Erin is a very good…read moreproperty manager and always keeps us informed and up to date on what's going on. We have a great contractor that always helps us out with the little things we can't do. I'm grateful for this team and can always count on them. If your looking to buy or rent a home these guys are great. Mahalo Taba! Carpenter Family

Aloha! This was our…read moresecond stay in #104 at the lovely Prince Kuhio. Unfortunately, management knew our toilet was broken before we arrived and did not fix it after we requested it on day 2. For 8 days, our commode would not flush properly, and the seat was sliding as if it would fall off at any moment. Then the sliding screen door kept blowing open because there was no latch or lock mechanism. Geckos, lizards, grasshoppers, and crickets were constant guests in the condo. Not only was my partner scared to death of these creepy critters constantly roaming the room (a gecko in bed), but the crickets chirping in the wee hours of the morning inside the condo kept us up, and me on the hunt to give my girl peace of mind and some shut-eye. We either kept the door closed (which kept the room hot/no AC) or propped it closed with something, but it always seemed to find its way open. I chose #104 after a lovely experience during our first stay in 2025. In May of 2026, to celebrate my 60th and my partner's 50th birthday in #104 at the Prince Kuhio made perfect sense. After all, it was a very special occasion, as two milestones were to be celebrated. We may as well have slept on the beach. I asked for some compensation, and all we received was an "I'm sorry." I asked for a follow-up and received none. If this were you, how would you feel? Exactly. We provided Kauai Exclusive Management plenty of time to respond before letting them know I'd leave a review, because it was the right thing to do for a business to make something that was wrong, right. They did not care. And of course, they will likely reply with some, "We're so sorry you had a bad experience during your stay and... blah blah... blah blah blah. We've all been there and know the feeling of frustration afterward when their words subtly mock our words to smooth things over, reassuring future customers that they really do care. They did not care, and they don't care now. If I were the owner of #104, I'd be ashamed to have this place manage my condo. Next year, we're staying at the Prince Kuhio again, though in a different unit, booked through VRBO. In fact, I already booked the room! As I said, The Prince Kuhio is a lovely place, and I encourage any visitor to stay there. But I will never use Kauai Exclusive Management LLC again. They care more about the money than about the paying client's experience and comfort. Aloha. Seattle, WA USA

I booked a condo at the Waipouli Beach Resort about 8 months ahead of time. Before booking, I…read morecalled this management company and asked what happens if someone in my family is sick and is not able to travel. The person on the phone told me they would allow us to move our dates if needed. Of course, 2 of my young kids came down with a virus 3 days before my trip, I called to change dates, told them we were flexible, but they would NOT let us change dates. The manager, Sean, told me "All of my staff knows our policy and they would not tell you that." Essentially calling me a liar. They had no compassion or empathy and said "We aren't doing anything wrong, this is our policy." We were going to lose out on $3000 so we ended up still going but it wasn't the easiest or most enjoyable. We also called to request a late checkout the day of leaving but they wouldn't honor that either, 10am sharp. Update: After reading Sean's response, I would like to make it clear he is incorrect in a few details. 1.I did not ask for a cancellation, I wanted to move dates. Prior to booking, I called and the person I spoke to said if I had a sick kid they would be able to move dates. This led me to book, feeling I had insurance from them. 2. I was not upset on the phone when they told me I couldn't late checkout. I told them I understood, but I just wanted to mention on the review that there was no late checkout. 3. I did not have 3 separate people call and threaten them with bad reviews. The other person who called was my mother in law who was going to book with them if they let us change our dates. Even after reading Sean's response, I still feel no empathy from him or the company. I really wish we could have changed dates. This was my 40th birthday, and having to deal with 2 sick kids on vacation was tough. They were not able to enjoy the beach or pool at all. Not to mention, I was shaking and in tears on the phone with him and he just kept saying "this is our policy."

Big thanks to Sarah for being on top of my travel needs. From getting us a place to even a car…read morerental .. it's hard to trust these days. will be back real soon and I will must definitely recommend her services.

Island Rentals Property Management is under new ownership (since 2018). It's actually changed…read morehands a few times since we have been with them as landlords, and we love the new owners. Sarah is very hands on, proactive, attentive to detail and yet still keeps an eye on the bottom line. She has previous extensive property management experience and works hard to keep her units taken care of. Jamey handles maintenance and rehab work. He is also very attentive to detail and plans ahead for ways to make future needed maintenance easier as well. We found out a few months ago that a lot of maintenance had been deferred for years plus our unit had a lot of annoying issues (who wants to sit on a rocking toilet?!). They want to help keep our unit in great shape, so our renters are happy, and so that our investment is taken care of and lasts. And, we want that, too. They came up with a plan and estimates. Both Sarah and Jamey were great to work with. We ended up doing a partial rehab, but the place looks better than when we had bought it. They helped a lot with picking out new flooring, new paint, and other things like faucets and sinks that honestly we didn't have much prior experience with. Sarah was great about keeping me in the loop by texting, calling, or emailing me to let me know the status of projects/issues (as is typical with rehabs, things didn't always go according to plan). She also sent pictures and videos of the issues, so we could understand the need to tweak our original plan as well as pictures/videos of the finished work (the flooring looks amazing!!!). Because the rehab was not planned for, both of them found creative ways to help us stay at or below our budget which we really appreciated. Everyone who has seen our unit loves it! I highly recommend Island Rentals whether you are a owner or renter!

When we decided we were relocating to Kauai, we were thrilled! And then terrified by real estate…read morehorror stories: bidding wars, prices skyrocketing, and properties selling for way above asking price. How could we possibly figure this out, as non-local first-time homebuyers? Finding Lori was our first step-we loved her response to our late to the table questions and we were able to make an offer over the phone on a house she had listed.. Lori answered the phone right away and set us up with all the right contacts to make this transaction happen. She was always available to us, day and night (and was so quick to get documents to us during negotiation!) It was a crazy ride, but we were able to buy a beautiful home in our price range and even in a neighborhood we loved the best for our first home on Kauai! We definitely could not have done this without Lori, and she really took care of us well during the negotiation, closing, and even after closing. We hope that we will be in this home for many years to come, but when it is time to move again, we will definitely call Lori! We recommend her and WaiOli Properties, Inc so very highly.

This is something I have never done before a second review, but I felt it was necessary to spread…read moreawareness. Poor management of our condo no background checks. Misled by Lori Benkert's dishonesty & selfishness BEWARE

Pane Road Hale review. Everything went well with our rental…read morewith Kauai Vacation rentals. As for our rental it was very nice. Old with a very outdated kitchen but is was perfect for a family of 5 including older kids. It was close enough to the beach to walk and there were plenty of chairs and boogie boards in the garage. The one thing I liked most was the openness of the house and there was a nice breeze all day and night. - If you're not fussy and looking for a convienient location at a value, this rental will work for you. - Chickens wake up early and will be in your backyard.

This company ruined my wedding and honeymoon after they blatantly lied to me about a location they…read moremanaged on AirBNB. I checked in with them three weeks prior to my departure and only three days after Typhoon Lowell to check if there was any damage to the property so I could make other arrangements if needed. They said none of their properties were damaged including the one I booked, but cancelled my reservation without any notice for 10 people the night before my wedding and barely 48 hours before my flight for my honeymoon in Kauai citing there was damage and the location was no longer habitable (bug infested, leaking roof and mold). THIS COMPANY LIES!! And even worse, when I confronted them on it, they offered no other locations that could meet my needs - only an offer to stay at the damaged location (with no discount) or to stay at another location that only covered four of the seven days we would be there leaving us without accommodations for half of our trip. No equivalent properties were available given the short notice, and the closest I could find required me to pay $2600 more. I asked them if they would cover the difference and they refused to cover ANY OF IT. They left me to fend for myself with no help and no remorse. Avoid this company at all costs or they might do the same to you. BUYER BEWARE!!!!

We stayed at a GIP managed condo in Kapa'a, Kapa'a Shores #327 to be precise. It was a VRBO…read morelisting. (As a side note, the condo was a dream: clean, well stocked, beautifully decorated, top floor end unit closest to the pool and ocean.) Anyhoo--back to GIP! We actually had no direct contact with them--they did such a great job via email, there was no need!! All of our pre-stay contact was with Sarah. From the moment we reserved the condo, they were on the job. Fast contacts and responses. Professional. Organized. Efficient. Detail oriented. Friendly, pleasant. We felt the comfort of being well cared for: that if there were any issues or problems, (which there were none) they would be promptly addressed. The email contacts were clear, concise; just right. One can tell they've done the vacation rental thing countless times, and they know what questions will be asked and what information needs to be covered. After our stay we had some follow up contact with Sarah and other GIP peeps, I believe one was the business owner. I highly recommend using this small, local Kauai business. I believe they handle real estate purchases and sales as well as rentals and vacation rentals. If or when we return to Kaua'i for a stay, I will be contacting them directly for help in choosing our lodging. Yes, they are really that good!

1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

Ben is a super accommodating, helpful property manager. We had an issue with our condo and within…read morea day he had a great solution in place. Kudos and thank you! Do not hesitate to rent a unit managed by Poipu Connection.

the last couple of times the lady and i have travelled to kaua'i, we have used poi'pu connection…read morerealty. they have a team that is able to really help us find a place to stay within our budget. the first time we stayed in poi'pu we fell in love with our condo. we loved it so much that we wanted to enjoy the comforts of it the second time around and we totally did! mary devine, is the associate who helped me during both visits. i am planning on moving out there within the next year or so and i am hoping poi'pu connection will be able to help me out then too. =) much mahalo

Carol represented us in the sale of our condo. We had multiple offers within a couple of days, and…read moreone offer even above asking price! Her photos and marketing ability, along with her good reputation sold our condo for us in less than one week! She is the best in the business!

Carol assisted our family with finding the perfect home on Kauai. Having been in the business for…read moredecades, Carol's experience and vast local knowledge were on full display. During our lengthy search, she provided valuable insight that helped us avoid several pitfalls and guided us to the perfect property. We truly believe that if we did not have an agent with Carol's level of professionalism and expertise, we would surely have made a poor decision along the way. Ultimately, Carol found us the perfect home, and used superb negotiation and organizational skills to smoothly handle the transaction. We could not be happier with her performance. She really looked out for our family. As experienced home owners, we have worked with many agents. Carol is simply the best and a joy to work with!

Great, trustworthy and knowledgeable people! Reliable and have been around for a long time.read more

From the owner: Voted Best Kauai Real Estate Company for 16 years running, our friendly Kauai real estate agents…read moreare among the most respected and connected professionals on Kauai, with decades of experience in all real estate sectors from residential and condo brokerage to commercial brokerage, leasing and property management. We have extensive knowledge of Hawai`i land use laws, regulatory and permitting processes, real estate financing, and Kauai island life in general. We'll be by your side to assist you with anything and everything we can.