Complete rip off. Rude staff. Ive been a customer for several years, and three rate increases (two in the past year). I work seasonally, and store my tools/equipment through the winter. When I showed up to store my things, I was stopped by the foreman of the construction company that had the entire thoroughfare ripped up, and told that I could not enter. When I asked Elaine (the gal in the office) how they could do this without notifying customers. She replied "I have 300 units, and ther'es no way I can notify everybody". When I pointed out that my unit is paid for, but I cant access it, she replied..."we live in a capitalist society, what do you want me to do?" In other words, we got our $$$, you're just S.O.L. Elaine should take her elitist attitude back to California where it belongs. read more