My wife and I had Window Gang of Hickory, NC to meet with us to determine what services we needed…read more There was no sales pressure and the representative was knowledgeable and professional. Today Mark and Greg came as scheduled. They washed windows and gutters. I was amazed! These guys are great, working together as an oiled machine. Very efficient, professional and did excellent work. Once finished they asked me to look around. Everything was excellent. I give them a 5 STARR rating. Thanks Mark and Greg for a job well done. Richard

I recently had my wood deck cleaned and treated by Window Gang Taylorsville. Afterwards I noticed…read moreit looked bad (spotty) and got tacky when it was hot outside. I called them about it and they were very nice and sent someone out to look at it. He agreed that it looked bad, took pictures, and said his boss Tim would call me to discuss what they could do about it. I never heard back from them, and I finally called several weeks later. They said there was a mix-up in communication, and said they would have Tim call me that day or the next. I still never heard from him. On the third day I called and left a message. This time they did return my call, but it wasn't Tim that I talked to. The lady who called me told me it was my fault because I should have told them I had previously used Thompson's Water Seal on my deck, and that it should have been removed prior to them sealing it with the Valspar that they used. I am not an expert and I didn't know it was a problem. I feel it was their responsibility to ask me what was used on the deck previously if there could be an issue. That is why I hired them, a professional company who is supposed to be the experts, as opposed to some independent guy who may not really know what he is doing (and why I paid triple the price for their services). We could not agree on this issue, and they refused to re-do it for free. So basically I wasted $615.00 and now have a ruined deck.